Work in HR or Recruiting?
American Water
3.2 of 5 37 reviews
www.amwater.com Voorhees, NJ 5000+ Employees

American Water Reviews

Updated Apr 4, 2013

Be The First To
Add Photos

All Employees Current Employees Only

3.2 37 reviews

                             

57% Approve of the CEO

American Water President, CEO, and Board Member Jeffry E. (Jeff) Sterba

Jeffry E. (Jeff) Sterba

(14 ratings)

59% of employees recommend this company to a friend
37 Employee Reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Pipeline contracts, Inventory, Backflow Specialist

Administrative Bid Coordinator (Current Employee)
Wilkes-Barre, PA

I have been working at American Water full-time for more than 7 years

ProsGreat pay, mostly good people

ConsRather not say, depends on your position

Advice to Senior ManagementMust have knowledge in water and waste water and regulatory compliancy.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

ITS Employee

ITS Employee (Current Employee)
Voorhees, NJ

I have been working at American Water full-time for more than a year

ProsGood Benefits, pay, nice work from home days

ConsLack of communication, people are promoted to management or leadership position who have NO people skills. No clear direction on projects or requests.

Advice to Senior ManagementCommunicate better. Make sure managers are qualified to "manage" or "lead" others.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

field resources coordinator

Field Resources Coordinator (Current Employee)
Lexington-Fayette, KY

I have been working at American Water full-time

ProsWork life balance, hours, benefits and work
environment.

Consjob security, company president, corporate financial decisions.

Advice to Senior ManagementDo a better job considering the costs to the company and the effects on employees when making major changes. i.e opening,. closing and moving offices.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

American Water

Water Operator (Former Employee)
Fort A P Hill, VA

I worked at American Water part-time for less than a year

ProsHours are good, good people to work with

Consmicro-management, inability to move up in the company

Advice to Senior ManagementEmpower your work force.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

I enjoyed the people that I worked with and enjoyed the self-directed atmosphere.

Field Resources Coordinator (Current Employee)
Lexington-Fayette, KY

I have been working at American Water full-time for more than a year

ProsBenefits are amazing and above many other organizations

ConsUntimely reorganization was detrimental to departments and selection processes for remaining centers was not thought through completely.

Advice to Senior ManagementHandle out placement process with more sensitivity

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

A great insight into the heavily regulated water utilities industry and the challenges providers face.

Senior Strategic Buyer (Former Employee)
Mount Laurel, NJ

I worked at American Water

ProsThe benefits package and professional attitude conveyed by all departments from HR to Senior Management and support services in between. Wonderful group of professionals with whom to be associated.

ConsI would have preferred a much closer alignment between what I perceived the position entailed with my day to day activities. I guess I prefer a much more transactional environment in this particular role and the position has a more strategic character to it.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to start your career but dont stay too long.

Anonymous Employee (Current Employee)
Saint Louis, MO

I have been working at American Water

ProsGood salary and benefit options.

ConsLimited advancement opportunities and no investment in modern technology.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         

 

volatile

Manager (Current Employee)
Voorhees, NJ

I have been working at American Water

Prosgood benefits, good bonus and most people are good

Consfinger-pointing, always looking for a fall-guy, talks a good game but doesn't walk the walk

Advice to Senior Managementthey need to figure it out

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Company has allowed me to grow and become a valuable member of managment

Anonymous Employee (Current Employee)
Saint Louis, MO

I have been working at American Water

ProsVery ethical Company.
Excellent Benefits
Good pay
Strong industry and more secure then others
Employees are treated with respect and dignity

ConsSometimes not as forward thinking and moves more slowly in that venue. Requires an idea to be put forward multiple times in some instances before it takes hold and moves forward.

Advice to Senior ManagementContinue to move forward in our beliefs and values. While we are a regulaqted Company and do not have direct competion,we need to continue to act like a competitive organizaiton in order to be the best we can be.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great benefits/bad management

Accountant (Current Employee)
Voorhees, NJ

I have been working at American Water

ProsGreat benefits and competitive salary

ConsPerformance review process is horrible, too many managers, no flex time offered, revolving door of employees

Advice to Senior ManagementStart appreciating the hard work employees do

Was this review helpful?
Yes | No
Add Employer Response Flag Review
110 of 37 Reviews RSS Feed embed Embed

Worked for American Water? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.