Glassdoor is your free inside look at American Water reviews and ratings — including employee satisfaction and approval rating for American Water CEO Jeffry E. (Jeff) Sterba. All 37 reviews posted anonymously by American Water employees.
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Jeffry E. (Jeff) Sterba
I have been working at American Water full-time for more than 7 years
Pros – Great pay, mostly good people
Cons – Rather not say, depends on your position
Advice to Senior Management – Must have knowledge in water and waste water and regulatory compliancy.
No, I would not recommend this company to a friend
2013-03-13 18:15 PDT
I have been working at American Water full-time for more than a year
Pros – Good Benefits, pay, nice work from home days
Cons – Lack of communication, people are promoted to management or leadership position who have NO people skills. No clear direction on projects or requests.
Advice to Senior Management – Communicate better. Make sure managers are qualified to "manage" or "lead" others.
2013-04-04 12:32 PDT
I have been working at American Water full-time
Pros – Work life balance, hours, benefits and work
environment.
Cons – job security, company president, corporate financial decisions.
Advice to Senior Management – Do a better job considering the costs to the company and the effects on employees when making major changes. i.e opening,. closing and moving offices.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-13 05:46 PST
I worked at American Water part-time for less than a year
Pros – Hours are good, good people to work with
Cons – micro-management, inability to move up in the company
Advice to Senior Management – Empower your work force.
No, I would not recommend this company to a friend
2012-09-12 14:08 PDT
I have been working at American Water full-time for more than a year
Pros – Benefits are amazing and above many other organizations
Cons – Untimely reorganization was detrimental to departments and selection processes for remaining centers was not thought through completely.
Advice to Senior Management – Handle out placement process with more sensitivity
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-24 13:41 PDT
I worked at American Water
Pros – The benefits package and professional attitude conveyed by all departments from HR to Senior Management and support services in between. Wonderful group of professionals with whom to be associated.
Cons – I would have preferred a much closer alignment between what I perceived the position entailed with my day to day activities. I guess I prefer a much more transactional environment in this particular role and the position has a more strategic character to it.
Yes, I would recommend this company to a friend
2012-04-09 10:07 PDT
I have been working at American Water
Pros – Good salary and benefit options.
Cons – Limited advancement opportunities and no investment in modern technology.
2012-02-05 12:15 PST
I have been working at American Water
Pros – good benefits, good bonus and most people are good
Cons – finger-pointing, always looking for a fall-guy, talks a good game but doesn't walk the walk
Advice to Senior Management – they need to figure it out
No, I would not recommend this company to a friend
2012-01-21 07:35 PST
I have been working at American Water
Pros – Very ethical Company.
Excellent Benefits
Good pay
Strong industry and more secure then others
Employees are treated with respect and dignity
Cons – Sometimes not as forward thinking and moves more slowly in that venue. Requires an idea to be put forward multiple times in some instances before it takes hold and moves forward.
Advice to Senior Management – Continue to move forward in our beliefs and values. While we are a regulaqted Company and do not have direct competion,we need to continue to act like a competitive organizaiton in order to be the best we can be.
Yes, I would recommend this company to a friend
2011-04-09 04:02 PDT
I have been working at American Water
Pros – Great benefits and competitive salary
Cons – Performance review process is horrible, too many managers, no flex time offered, revolving door of employees
Advice to Senior Management – Start appreciating the hard work employees do
2010-08-29 15:58 PDT
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