American Water Reviews

Updated August 16, 2015
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123 Employee Reviews

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  1. TSM admin

    • Career Opportunities
    Former Employee - Anonymous Employee in Hershey, PA
    Former Employee - Anonymous Employee in Hershey, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Water (Less than a year)

    Pros

    None what so ever. HR dept was a joke. Manager had upper management snowed. I'm glade I don't get my water from these clowns.

    Cons

    The worst IT shop I had ever worked in. The "manager" was a bully, a pathological liar and had cultural issues when it came to dealing with his direct reports.

    Advice to Management

    Don't hire foreigners for management positions.


  2. Helpful (1)

    maintenance mech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Water (Less than a year)

    Pros

    good place to work sometimes

    Cons

    bad locationbad city bad employees

    Advice to Management

    fire them


  3. Great Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    Current Managers really care about you. Your hard work will not go unnoticed and have a great team to assists you.

    Cons

    The work load is big but manageable and it's a 24/7 job. Meaning overnight shifts and holiday shifts.


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  5. Over all a great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Approves of CEO

    Pros

    - Overall management and employee attitude that we are "professionals" and the best at what we do; - National company provides growth opportunity for those willing to relocate; - Good internal relations at operating centers;

    Cons

    - HR tends to be too autonomous and distanced from the employees, (one sometimes wonders what they're doing with their 8-hours) - Benefits have been reduced (I guess I didn't think it would happen at American)

    Advice to Management

    All-in-all American Water's Management is doing fine. We are moving forward as a well-run company, making significant improvements in communication and enterprise infrastructure. American is still "the best"


  6. Helpful (1)

    Great Benefits, Good Pay, Job Security and Growth Potential for a Proven Industry Leader and Publicly traded utility

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Fantastic Benefits packages, great job security, good advancement opportunities.

    Cons

    Company is antiquated in the way it is organized and in technology use and information sharing

    Advice to Management

    Invest in company specific, cross-program relationship database of all assets (people, places, permits, assets, real-time data, GPS information, etc). Invest in future technologies and alternative energies and energy efficiencies (solar, wind, wave, biodiesel, biogas, etc.).


  7. A utility company you can be proud to work for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Alton, IL
    Former Employee - Support Specialist in Alton, IL
    Recommends
    No opinion of CEO

    Pros

    American water provides excelent benifits and compenstation is nearly on par with the levels in other industries and employers while providing a work enviroment that is not hostile by showing respect to it's employees.

    Cons

    At American Water some positions, specifically in technology positions, are only available in certain regions of the country; if you live in New Jersey you will be OK.

    Advice to Management

    One thing I disliked about working at American Water was the review and goal setting process, it was difficult to understand and was argumentative since experice with it indicated you had to be ready to defend yourself and you should expect to have to "sell" you good points.


  8. I enjoyed the people that I worked with and enjoyed the self-directed atmosphere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Resources Coordinator in Lexington-Fayette, KY
    Current Employee - Field Resources Coordinator in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Water full-time (More than a year)

    Pros

    Benefits are amazing and above many other organizations

    Cons

    Untimely reorganization was detrimental to departments and selection processes for remaining centers was not thought through completely.

    Advice to Management

    Handle out placement process with more sensitivity


  9. field resources coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Resources Coordinator in Lexington-Fayette, KY
    Current Employee - Field Resources Coordinator in Lexington-Fayette, KY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at American Water full-time

    Pros

    Work life balance, hours, benefits and work environment.

    Cons

    job security, company president, corporate financial decisions.

    Advice to Management

    Do a better job considering the costs to the company and the effects on employees when making major changes. i.e opening,. closing and moving offices.


  10. Pipeline contracts, Inventory, Backflow Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Bid Coordinator in Wilkes-Barre, PA
    Current Employee - Administrative Bid Coordinator in Wilkes-Barre, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Water full-time (More than 5 years)

    Pros

    Great pay, mostly good people

    Cons

    Rather not say, depends on your position

    Advice to Management

    Must have knowledge in water and waste water and regulatory compliancy.


  11. Helpful (1)

    Ever Changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at American Water full-time

    Pros

    Great 401K and pretty good benefits

    Cons

    Sometimes unproffesional and unfair practices

    Advice to Management

    Treat your employees with more respect



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