American Water

  www.amwater.com
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American Water Reviews in Voorhees, NJ

Updated Jun 12, 2014
All Employees Current Employees Only

2.9 8 reviews

80% Approve of the CEO

American Water CEO Susan Story

Susan Story

(5 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • They have pretty good benefits and if you are into brown nosing and cloaking the truth, you will go far(in 10 reviews)

  • great benefits, good education program for employees(in 6 reviews)


Cons
  • Career advancement opportunities(in 4 reviews)

  • Often have to worry about job security and restructuring(in 3 reviews)

8 Employee Reviews Back to all reviews
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    Very Nice Experience

    Anonymous Employee (Former Employee) Voorhees, NJ

    ProsI worked as a consultant for over a year in ITS.Work schedule was pretty flexible. work from home. Cool co-workers.Non-political.Good pay.

    ConsInsufficient growth opportunities, Slow paced environment,Not enough room for applying improved technology or learning new technology

    Advice to Senior ManagementBe transparent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    OK place to work.

    Help Desk Technician (Former Employee) Voorhees, NJ

    ProsPeople I worked with were nice. The schedule was day shift which was nice.

    ConsPay was not that great. No room for advancement unless you knew someone.

    Advice to Senior ManagementIncrease your pay and opportunities to move up.

    No, I would not recommend this company to a friend

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    Great experience. Plenty of opportunity along with long hours.

    Director (Current Employee) Voorhees, NJ

    ProsPeople are great. Having the right director is critical. Plenty of opportunity to work stretch assignments, broaden your horizons and acquire new skills.

    ConsEfficiency overload. When peers or direct reports leave, you must revalidate why the position is needed. The process eats time and minimizes your ability to get things accomplished (esp. In mid manager roles.). Stretch assignments - even large ones - are on top of your normal 110% load, so building for your future comes at a tremendous expense of your personal life and family.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
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    Change in leadership in IT dragging people down.

    Manager (Current Employee) Voorhees, NJ

    ProsBenefits are awesome - health care costs reasonable w/good coverage, great 401K match and no vesting period, stock purchase plan, sick leave, and other nice benefits.

    ConsThe IT department had really turned around until the recent leadership change. Now it's not a fun place to work and there is no access to the CIO. We used to be listened to and now we're not. All the good talent is looking for options outside AW.

    Advice to Senior ManagementThere were reasons we became on of the best places to work. Perhaps the organization should reflect on those things and work to go back to that culture and value and respect for people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    ITS Employee

    ITS Employee (Current Employee) Voorhees, NJ

    ProsGood Benefits, pay, nice work from home days

    ConsLack of communication, people are promoted to management or leadership position who have NO people skills. No clear direction on projects or requests.

    Advice to Senior ManagementCommunicate better. Make sure managers are qualified to "manage" or "lead" others.

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    2 people found this helpful  

    volatile

    Manager (Current Employee) Voorhees, NJ

    Prosgood benefits, good bonus and most people are good

    Consfinger-pointing, always looking for a fall-guy, talks a good game but doesn't walk the walk

    Advice to Senior Managementthey need to figure it out

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Great benefits/bad management

    Accountant (Current Employee) Voorhees, NJ

    ProsGreat benefits and competitive salary

    ConsPerformance review process is horrible, too many managers, no flex time offered, revolving door of employees

    Advice to Senior ManagementStart appreciating the hard work employees do

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    1 person found this helpful  

    Lots of changes in the newly public company.

    Manager (Current Employee) Voorhees, NJ

    ProsTop scientists working every day to treat and deliver the most-need, life essential resource. The plant operators and scientists hard every day to make sure that water keeps flowing to homes and businesses. American Water is very active in environmental research and is an active member in many industry organizations such as the United States Environmental Protection Agency and the American Water Works Organization.
    The company just went public and had a very successful IPO. Changes because of that IPO are being looked at as postitve and that the company will be regaining its title of the leader in the industry.

    ConsVery conservative, sometimes inflexible structure hampers internal and external progress. The states in which American Water operates in are all regulated by state regulatory boards. These rules and regulations ad layers and layers onto process when specific projects are being worked on. The company is working on upgrading technological systems, but that happpen slowly and the company is a bit behind the industry standard with regard to Information Technology Services. They are working on it though. This company, like all others tends to be very political. Not sure yet how the economy will effect this company, no layoffs yet, but one never knows.

    Advice to Senior ManagementInvest more in IT and provide more resources to internal teams. Cut back on the layers of process that it takes to move projects along. Empower all levels of employees to make decision and be held accountable for their responsibilities. Recognize that employees from all areas may be able to provide good ideas. Don't remain siloed.

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