American Water Works Association

www.awwa.org
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American Water Works Association Reviews

Updated January 27, 2015
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1.8
5 Reviews
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Recommend to a friend
Approve of CEO
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David B. Preston
1 Rating

Employee Reviews

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  1. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Water Works Association full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Benefits, Work Enviornment, Employee Appreciations Programs, Training, Work-life Balance

    Cons

    Too many last minute schedule changes.

  2. DO NOT WORK HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Water Works Association full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the people are nice and easy to work with. Pay and benefits are not bad.

    Cons

    Be ready to hate yourself at the end of the day. Too many managers that do not work very hard. Upper management is a joke. There are many silos here and the majority of people are unhappy. There is either a lot of micro-management or total lack of management here, depending on which group you work with.

    Salaried employees are treated like hourly employees. Time sheets are looked over with a magnifying glass.

    There are so many things wrong with this place, that it is easier to just tell people to JUST STAY AWAY!!!!!!!!!!!!

    Advice to Management

    Get rid of all upper management and start from scratch.

  3. Helpful (1)

    Run Don't Walk

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at American Water Works Association

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Work-Life Balance
    Mission of public health
    Beautiful view from building
    Depending on Director, not much is required of employees
    Environment of empowerment
    Lots of free food

    Cons

    Senior management team does not work well together - alot of in-fighting, no trust
    Poor leadership - Executive Director left 6 months ago and has not been replaced
    Existing leadership has been there so long, some their entire careers, that they don't have a grasp of best practices or how the rest of the world may operate. Couple that with resistance to change.
    Key decisions made by the volunteer Board that may have hidden agendas
    Their financial situation has dramatically declined and there are no plans to turn it around (ie, they are waiting for economy to improve.)
    Job performance is ignored. Until recently, performance reviews were not conducted. All employees receive the same % increase, regardless of performance.
    HR department is ineffective more than most
    Talent tends to leave after a couple years; those who are left are either afraid to look for another job or so complacent they just don't care anymore.

    Advice to Management

    President of Board should be extended to 2-3 years vs 1. That way, they live through the decisions they make.
    To the Board - yeah, some of the employees have been there a long time, but are they the right group to turn that ship around?

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  5. Helpful (1)

    Old school, out of date philosophy about how to treat employees and I've never been more unhappy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water Works Association full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flex Fridays are cool but sometimes don't seem worth it.

    Cons

    Old school, out of date philosophy about how to treat employees and I've never been more unhappy.

    Advice to Management

    Start listen to what the employees are saying instead of forming teams to pass out candy.

  6. Decent place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Water Works Association

    Recommends
    Recommends

    Pros

    American Water has a non-hectic environment.

    Cons

    The benefits are below average.

    Advice to Management

    Give more substantial work to subordinates.

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