Amerigroup
3.0 of 5 106 reviews
www.amerigroupcorp.com Virginia Beach, VA 5000+ Employees

Amerigroup Reviews

Updated Apr 7, 2014

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3.0 106 reviews

                             

82% Approve of the CEO

Amerigroup CEO Jim Carlson

Jim Carlson

(60 ratings)

53% of employees recommend this company to a friend
106 Employee Reviews
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Review Highlights

Pros:
  • "Good organization to work for in terms of being creative and work/life balance"
    in 9 reviews
  • "This a company who values their employees and takes huge strides to provide a positive work environment"
    in 8 reviews
Cons:
  • "Can be a challenge for work-life balance: too much work and not enough people"
    in 7 reviews
  • "Not enough work from home opportunities"
    in 4 reviews
  • Show more review highlights

Reviews

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1 person found this helpful  

Confusion

Would Rather Not Say (Current Employee)
Overland Park, KS

I have been working at Amerigroup full-time for more than a year

ProsBrand new office, up-to-date technology, in the business of helping people while saving the State money on it's Medicaid program.

ConsLittle to no control over processes as most everything is handled by a "team" at the Corporate office. President is a micro-manager who has poor business etiquette and only trusts a few within the local leadership team. VERY POOR raises, even if you are considered a "top performer."

No, I would not recommend this company to a friend

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Management

Customer Service Representative III (Former Employee)
Virginia Beach, VA

I worked at Amerigroup full-time for more than 5 years

ProsThe pay is excellent and the co-workers and peers are exceptionally well educated.. Get along with all employed...

ConsDon't care about the well being and health of their employee and very unreasonable expectations dictated by leadership with lttle or no actual experience.. Let the provider talk to associates any kind of way ...

Advice to Senior ManagementNo advice have their picks..

No, I would not recommend this company to a friend

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  • Disapproves of CEO

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Worst job ever

Anonymous Employee (Current Employee)

I have been working at Amerigroup full-time for more than 3 years

Prosgetting a paycheck that does not bounce.

Consno growth opportunities
cannot get answers/no one wants to assist you
Too much work, not enough staff
benefits cost way too high.
Very difficult to do business with

Advice to Senior ManagementStop looking though your rose-colored glasses .Get out into the real world and see what we face everyday. Everything is urgent and rush stop what your doing this is more important , really someone tell us the priority.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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A great place to work

Lvn-Lpn (Former Employee)
Houston, TX

I worked at Amerigroup as a contractor for less than a year

ProsGood people, great work place

ConsNot fair to contract people

Advice to Senior ManagementContract people are just as important as their regular staff

Yes, I would recommend this company to a friend

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Great place to work with many opportunities for advancement and supportive management

Customer Service Representative (Current Employee)
Overland Park, KS

I have been working at Amerigroup full-time for more than a year

Pros*Management that supports your desire for advancement/growth
*Working with Members is Rewarding

Cons**the inflexible nature of a call center environment
**30 minutes lunches

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Nice but incompetent people

Anonymous Employee (Former Employee)

I worked at Amerigroup full-time

ProsEasy work (can also be a con)
Good work-life balance

ConsIncompetence abounds, making it almost impossible to get anything done
Departments are very political
Compensation is tied to tenure rather than performance

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HORRENDOUS turn and burn company

Assistant Vice President (Current Employee)
Virginia Beach, VA

I have been working at Amerigroup full-time for more than 3 years

ProsLarge, nice pay, nice work environment

ConsOVERWORK and unrealistic expectations, and HORRIBLE life balance issues

Advice to Senior ManagementListen to your skilled employees and stop listening to yourself ONLY. They only care about quantity,making more money and could care less about life balance as long as your goals are met. You push back, they'll tell you really quickly theres a line of people waiting to do what you wont.

No, I would not recommend this company to a friend

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Great company filled with exceptional people

Anonymous Employee (Current Employee)

I have been working at Amerigroup full-time for more than 3 years

ProsNo shortage of work so you will never be bored; Great work environment, filled with highly intelligent and hard-working people. Benefits are also very good.

ConsThere are some growing pains following the merger with WLP. At least on the Government Business side, the departments can seem under-staffed... many people work very long hours.

Yes, I would recommend this company to a friend

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Great place to work

Network Development Representative (Former Employee)
Tampa, FL

I worked at Amerigroup as a contractor for more than a year

ProsAmerigroup offers a great opportunity to excel into numerous positions. This a company who values their employees and takes huge strides to provide a positive work environment. Amerigroup is an employer that will continue to grow and offer many beneficial services to the community both with Medicaid and Medicare members.

ConsThere are no cons that I can offer during tenor with Amerigroup.

Advice to Senior ManagementOffer and provide mentors to associates so that they can benefit from the opportunities offered through Amerigroup.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Opportunity - great company and upward mobility

Human Resources Talent Acquisition Support Specialist (Former Employee)
Norfolk, VA

I worked at Amerigroup as a contractor for less than a year

ProsIncentives are encourgaing, benefits are fitting and training is personal and good for growth.

ConsHR recruiters, coordinators are horrible. They appear to have a interest in their job but not a passion, they will bring you on-board and not communicate, continue to send you on wild chase for answers, they don't involved themselves. Many are not familiar with the job screening process or care to know about who htey bring on-board. Why do you have them, they are immature, unprofessional, and their attire with jeans, t-shirts and graphic tee are so unprofessional for a HR team. They are your first impression and often times their tone is aggreessive with people that is unacceptable behavoir.

Advice to Senior ManagementNorfolk HR staff can not work without in-house management. They are not accustom to virtual management. They need professional ettiquette training, customer service and organization development as well as proper manners in terms how to communicate with their colleagues, work as team, know the definition of "team" and destroy the clicks within the office. The office environment is "toxic and hostile" they make people uncomfortable, they have done things as a team to alleniate people purposely. I highly recommned WellPoint re-structure the entire team, this course of action needs to happen soon.

Removal of the mentailty "not my job" attitude but learn how to work collectively to help one another with all the changes they are being introduce being acquire by WellPoint.

Yes, I would recommend this company to a friend

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