Amerigroup

  www.amerigroupcorp.com
  www.amerigroupcorp.com
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Amerigroup Reviews

Updated September 14, 2014
Updated September 14, 2014
117 Reviews
2.7
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
63 Ratings

Review Highlights

Pros
  • Good organization to work for in terms of being creative and work/life balance (in 9 reviews)

  • Opportunity to work from home ONLY if you are not an "office-based" worker (in 5 reviews)


Cons
  • Can be a challenge for work-life balance: too much work and not enough people (in 7 reviews)

  • Not enough work from home opportunities (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful company with tremendous growth possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant  in  Virginia Beach, VA
    Former Employee - Accountant in Virginia Beach, VA

    I worked at Amerigroup full-time for more than a year

    Pros

    Although this company is now WellPoint, it is still a great company. Pay is great, bonuses, flexibility, some telecommuting opportunities, and lots of growth potential.

    Cons

    Personal con is that my healthcare provider was not on the in-network list. Not sure if the health coverage has gotten better since I was there a few years ago. Main con is very long hours in some depts.

    Advice to ManagementAdvice

    Listen to everyone. I went to HR about my manager several times as he was doing personal business 85% of the time he was to be working, yet claiming he did all the work he had pawned off on the lower staff. They never investigated him until after I quit (and reminded them during my exit interview).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company filled with exceptional people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time for more than 3 years

    Pros

    No shortage of work so you will never be bored; Great work environment, filled with highly intelligent and hard-working people. Benefits are also very good.

    Cons

    There are some growing pains following the merger with WLP. At least on the Government Business side, the departments can seem under-staffed... many people work very long hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credentialing Specialist II  in  Norfolk, VA
    Former Employee - Credentialing Specialist II in Norfolk, VA

    I worked at Amerigroup full-time for more than a year

    Pros

    Great management team, adjustable hours, competitive pay, gym available for employees, great cafe that serves breakfast and lunch.

    Cons

    Parking was never good for employees who came in late.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The best company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician  in  Virginia Beach, VA
    Current Employee - Field Service Technician in Virginia Beach, VA

    I have been working at Amerigroup full-time for more than a year

    Pros

    Positive and friendly atmosphere up until mid-level, don't interact with the top tiers so can't comment.
    Inhouse breakfast and lunch facilities at most corporate sites, which while pricy, are pretty high quality.
    Company gym at corporate location.
    Payscale is competitive with government positions for the same fields.
    Overtime always available, in excess of the mandatory overtime.

    Cons

    Contractors rarely make the jump to employees, and will be baited along with the promise of a permanent position for years.
    Interdepartmental promotion within IT subsections is actively denied, to retain talent in low-tier positions.
    Mandatory overtime.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Couldn't ask for a better place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time for more than 3 years

    Pros

    I work at one of the Amerigroup Texas plans, and thus far, at our plan, we are very supportive of each other. The overall morale in our plan is positive, we feel good knowing that we make a difference in our member's lives. The majority of us value our positions with Amerigroup, and know that we are fortunate to be in our current roles. I've had jobs that I truly dreaded reporting to work to each day, however, the atmosphere is positive, very family oriented. For the most part, we are allowed flexibility in our work schedule, with many of our associates working from home as teleworkers, and others working from home one day a week.

    Cons

    If I had to list a 'con', perhaps that we need more office space.

    Advice to ManagementAdvice

    Continue to support your associates and listen to their suggestions or concerns, as they are the ones who make you shine in your position!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amerigroup is an amazing company that really lives their mission and vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Case Manager  in  Nashville, TN
    Current Employee - Nurse Case Manager in Nashville, TN

    I have been working at Amerigroup full-time for more than 3 years

    Pros

    This company feels like a huge family.
    Employees are listened to when change is needed and are included in the change process.
    Leadership is involved on all levels, has open door policies, and it's not uncommon to see the CEO walking around and stopping by your desk during the day to see how you are doing.
    A good work ethic is rewarded with awards, acknowledgements, surprise parties and monetary bonuses.
    I can't say enough about this MCO because they truly have a heart and want to ensure that their members get the care that they need. Plan on retiring here as long as they will keep me. :)

    Cons

    Some departments could really use additional staff and as the company continues to grow I'm sure this will happen.

    Advice to ManagementAdvice

    Continue doing what you are doing. Continue making employees at all levels a part of the decision making and letting them (us) know that we are appreciated. Definitely never change your Vision and Mission.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Account Manager  in  Savannah, GA
    Current Employee - Marketing Account Manager in Savannah, GA

    I have been working at Amerigroup full-time for more than 3 years

    Pros

    Great place to work, family and community outreach.

    Cons

    Overwhelming at times, but great.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Approves of CEO
  9.  

    Excellent salary, benefits and true to their mission to help the most vulnerable population in healthcare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time for less than a year

    Pros

    The ability to be a telecommuter and be compensated well if you work hard and meet your deadlines. Your manager and direct co-workers have a hugh impact re: your job satisfaction. If you love what you do at Amerigroup, then you have a perfect job.

    Cons

    If you are a Care Coordinator, you work at the least a 50 hour week, but most likely to meet your deadlines, you end out working 60-70 hours per week. Stress Management skills are key to surviving in this position.

    Advice to ManagementAdvice

    Listen to the people working on the front lines and respect what they have to say.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great mission, great people, great outcomes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at Amerigroup

    Pros

    Management and associates embody the mission of caring for those who need a little help. Dynamic company with lots of growth.

    Cons

    A lot is expected of everyone in growth projections. Political environment, the election, budget shortfalls and the supreme court adds uncertainty.

    Advice to ManagementAdvice

    Keep the focus on the mission. The attention given to quality over the past few years is making a difference and makes associates even prouder to work here.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    A very positive experience based on the individual's strong work values and cultural diversity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Sales & Marketing
    Former Employee - Field Sales & Marketing

    I worked at Amerigroup

    Pros

    People focused organization( also depends on specific state location for mix of line/staff mgmt) from a mgr/supv perspective with snr mgmt regularly requesting constructive employee feedback based on concrete issues. Very respectful of employee family needs and requirements for best workplace success.

    Cons

    Job advancement not always based on best qualified candidate, but on popularity with mgmt.
    Internal advancement is somewhat biased by the perception(s)that mgmt.has made on where they
    see you positioned.

    Advice to ManagementAdvice

    There is a need for various leadership to be refreshed with formal, ongoing training in areas such as interpersonal skills, employee development, true mentoring, etc.

    Recommends
    Approves of CEO

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