Amerigroup

  www.amerigroupcorp.com
  www.amerigroupcorp.com

Amerigroup Reviews

Updated October 12, 2014
Updated October 12, 2014
122 Reviews
2.7
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
65 Ratings

Review Highlights

Pros
  • Good organization to work for in terms of being creative and work/life balance (in 9 reviews)

  • Opportunity to work from home ONLY if you are not an "office-based" worker (in 7 reviews)


Cons
  • Absolutely no work/life balance here (in 8 reviews)

  • Not enough work from home opportunities (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Amerigroup Mission is to improve Healthcare

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup as a contractor

    Pros

    The employees are great people to work with and always willing to help one another .The employees are the greatest part of working at Amerigroup! The majority of them are friendly and kind to new comers.

    Cons

    Management shows favoritism and need to sharpen the people and management skills, not as motivating as the staff. Poor leadership is at risk whenever there is favoritism involved and it also decreases the morale of other employees Be fair and enforce the same rules for all employees .

    Advice to ManagementAdvice

    Human Resources needs to provide more training for management and enforce more HR rules so that they can learn the importance of people skills and fairness amongst their employees, this is disparately needed in order to improve working environment.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Management lacks communication .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst in Virginia Beach, VA
    Current Employee - Claims Analyst in Virginia Beach, VA

    I have been working at Amerigroup full-time (more than an year)

    Pros

    The chance to work from home

    Cons

    no communication. Everyone is in the dark

    Advice to ManagementAdvice

    communicate better with everyone no department is on the same page

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    At Amerigroup its was a great experience, I appreciate working together with everyone at the company,

    Former Employee - Quality Analyst/Office Clerk in Brooklyn, NY
    Former Employee - Quality Analyst/Office Clerk in Brooklyn, NY

    I worked at Amerigroup full-time (more than 3 years)

    Pros

    Great experience working at Amerigoup

    Cons

    the company value is okay

    Advice to ManagementAdvice

    more teamplayer,

    Recommends
    No opinion of CEO
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  5.  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA

    I worked at Amerigroup full-time (less than an year)

    Pros

    Paid training, generally good morale

    Cons

    Not understanding when life happens or with call review

    Advice to ManagementAdvice

    Better training

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Case management department managers are not taken seriously by staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager, RN in Virginia Beach, VA
    Former Employee - Case Manager, RN in Virginia Beach, VA

    I worked at Amerigroup full-time (more than 3 years)

    Pros

    Anything goes.
    The benefits and pay are good.
    Offers online learning.
    Many nurses want to help the Medicaid members.
    Location of office is good.
    On site cafeteria.

    Cons

    Department managers cover their butts. They say one thing and do another.
    Too many meetings.
    Management demonstrates favoritism. Gives award and positive reinforcement to favorite employees even those who do not follow the policies
    Disorganized company. Keeps expanding. Should address current issues before expanding.

    Advice to ManagementAdvice

    Improve your management skills.
    Improve communication with your staff

    Doesn't Recommend
  7. 1 person found this helpful  

    Positive so far. Wish I would have negotiated a better salary up front.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LTSS Care Coordinator in Kansas City, MO
    Current Employee - LTSS Care Coordinator in Kansas City, MO

    I have been working at Amerigroup full-time (less than an year)

    Pros

    Flexibility of schedule somewhat. Work from home. Nice team of people.

    Cons

    Very high case load. Must find someone to cover for you if wanting time off. SHould have asked for more money.

    Advice to ManagementAdvice

    Work on procedural processes. Organize better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Make sure you are "friends" with the right people and you'll do well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Overland Park, KS
    Current Employee - Customer Service Representative in Overland Park, KS

    I have been working at Amerigroup full-time (more than 3 years)

    Pros

    *Generous time off policy but......see below
    *Nice office and equipment
    *Opportunities for advancement do exist
    *It is rewarding to help our members

    Cons

    **Management plays favorites ----for example in our call center environment some employees are assigned to work on "projects" and low volume call queues while the other employees answer the majority of the calls. It all depends on who you are friends with.
    **Fairly generous time off policy however with the restrictions and "black out" days you are never allowed to take your days off.
    **Absolutely no work/life balance here

    Advice to ManagementAdvice

    *Make friends outside the office and stop letting your personal preferences influence your professional decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Horrible

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Amerigroup

    Pros

    No weekends. Cafe on site

    Cons

    the hours suck..pay is lousy

    Advice to ManagementAdvice

    Spend a day in your employees role and maybe you can make better decisions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Contract postition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HEDIS
    Former Employee - HEDIS

    I worked at Amerigroup as a contractor (less than an year)

    Pros

    Good Training, flexible time off if told up front at hiring, good pay, nice people to work with, gave incentives for good work

    Cons

    Disorganized leadership at the corporate level. Constant changes during contract term

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great people, management could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time (more than 5 years)

    Pros

    Purpose served and people were the plus

    Cons

    Management has their heads in the cloud

    Advice to ManagementAdvice

    Get a clue, it's not you that makes the company what it is it is the people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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