Amerigroup Reviews

Updated July 22, 2015
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
75 Ratings

Pros
  • The position has Great work life balance (in 9 reviews)

  • Ability to work from home when sick was great (in 7 reviews)

Cons
  • Absolutely no work/life balance here (in 8 reviews)

  • Very top heavy management, lot of red tape and bureaucracy to implementing change; no work life balance (in 4 reviews)

More Pros and Cons

149 Employee Reviews

Sort: Popular Rating Date
  1. Marketing Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in San Antonio, TX
    Former Employee - Texas in San Antonio, TX

    I worked at Amerigroup full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and lots of people willing to help.

    Cons

    Supervisor has an arrogance and treats employees like inferiors.

    Advice to Management

    Give employees a voice.


  2. Provider Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Relations Representative in Overland Park, KS
    Current Employee - Provider Relations Representative in Overland Park, KS

    I have been working at Amerigroup

    Pros

    Descent benefits, never a dull moment.

    Cons

    Lots of internal disconnections makes the job hard. For the Kansas area everyone uses Provider Relations as a dumping ground for anything they don't know how to answer. No management support, and a too many chief mentality. Very little room to move up unless you move.


  3. Network Data Analyst I (data entry for provider info)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Data Analyst I in Virginia Beach, VA
    Former Employee - Network Data Analyst I in Virginia Beach, VA

    I worked at Amerigroup full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work independently and manage your own workload just meet deadlines. Could listen to your radio all day w/ headphones of course. Dress-down work environment. Good pay

    Cons

    Workload was extreme. You have to be perfect with your knowledge of the market/state that you worked. Training was minimal you had to learn on your own or trust your coworkers. And data entry you must be top notch no mistakes. Quality was tough

    Advice to Management

    There should be training. Training from another associate who may or may not be a good associate is unfair to new hires.


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  5. Great work environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amerigroup

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible hours, management was great to work with, company encourages training opportunities, great co-workers

    Cons

    I have no complaints. I've enjoyed my time and learned a lot


  6. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY

    I worked at Amerigroup (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I didn't see any. They wouldn't hesitate to fire you and replace you if you didn't fit in with them

    Cons

    No respect for ppl in the lower ranks. Favoritism in every corner

    Advice to Management

    Work on your benefits and give ppl a chance to move up the ladder


  7. Descent Company

    Current Employee - Anonymous Employee in Grand Prairie, TX
    Current Employee - Anonymous Employee in Grand Prairie, TX

    I have been working at Amerigroup

    Recommends
    Recommends

    Pros

    Good family orientated vibe. The salary is decent.

    Cons

    Workload can be a bit to much

    Advice to Management

    More consideration


  8. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in West New York, NJ
    Former Employee - Senior Administrative Assistant in West New York, NJ

    I worked at Amerigroup full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The company is very diverse. Its very friendly.

    Cons

    They hold back when it comes times for raises. They don't have too much room for moving up the latter.

    Advice to Management

    Smart move when you left the company


  9. Helpful (1)

    Provider Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Amerigroup full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work at home opportunities. Great benefits

    Cons

    Unless you're black, you have little to no opportunities for advancement. No initiative from leadership to solve problems

    Advice to Management

    Start looking at everyone as equals and don't dismiss potential candidates due to them not being black


  10. Upper MGT didn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hampton, VA
    Former Employee - Anonymous Employee in Hampton, VA

    I worked at Amerigroup (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I have nothing positive to say about this company

    Cons

    Different pay for different people although they are doing the exact same job when the one getting paid less is the one doing the most work. Employees that are known for not pulling their weight are still allowed to work while others are picking up their slack

    Advice to Management

    Pay your hard working employers what they are worth and stop being so cheap!


  11. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative
    Former Employee - Account Representative

    I worked at Amerigroup full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company was very flexible with work-from-home policy. However, this varies office by office and position as well.

    Cons

    The senior management on the Medicare side was trending more and more to folks with a Medicaid background and no sales experience.

    Advice to Management

    The company needs to be more transparent with regards to the financial results within the various entities, in particular, the sales orgaizations.



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