Amerigroup

  www.amerigroupcorp.com
  www.amerigroupcorp.com

Amerigroup Reviews

Updated October 12, 2014
Updated October 12, 2014
122 Reviews
2.7
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
65 Ratings

Review Highlights

Pros
  • Good organization to work for in terms of being creative and work/life balance (in 9 reviews)

  • Opportunity to work from home ONLY if you are not an "office-based" worker (in 7 reviews)


Cons
  • Absolutely no work/life balance here (in 8 reviews)

  • Not enough work from home opportunities (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a woman's WORLD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst in Tampa, FL
    Current Employee - Claims Analyst in Tampa, FL

    I have been working at Amerigroup full-time (more than 5 years)

    Pros

    flex time, and make up time

    Cons

    you better be a female

    Advice to ManagementAdvice

    its going to eventually catch up to you by not picking the qualified candidite

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    The Devil Wears Prada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amerigroup full-time

    Pros

    Short drive to work was nice.

    Cons

    Too many to mention but I will name a few.

    My manager had no idea how to do my job. I was also told not to ask anyone for help when she couldn't answer my questions.

    This is a professional environment with exempt employees. However, employees are treated like first graders and are instructed to not have personal conversations. That is virtually impossible when you sit across from someone in a cubicle.

    Any employee can spend 2-4 hours per day on phone meetings but will not be issued a headset or be allowed to use the speakerphone. That is physically painful.

    Ergonomics is non-existent, and this is a healthcare company!

    When an offer is made, you are told you will spend the first week training. That is not true.

    They have some nice online courses you can take, but they must be taken on your own time after work. No laptop is provided, so if you want to learn you have to try to figure out how to work late in an unsafe area alone.

    The job description does not match the job you are asked to do.

    Managers yell loudly at employees when things don't go their way. Nobody is perfect. And by the way, if managers would read their email they might find out things they wouldn't have to yell about.

    Email is a good way to communicate and follow up on meetings. It is also a good backup (CYA) for due dates, duties, etc. My manager said not to send her emails like that.

    There was no backup for this position, so while it's ice to have 4 weeks vacation in a year it's impossible to get those days off.

    This job was a set up for failure from the beginning. How do these people sleep at night?

    Advice to ManagementAdvice

    Management needs to spend time with employees and learn how to do what they do. Listen to your employees when they have questions, suggestions, or ask for hardware, software, etc. that will increase productivity.

    It's not necessary to micromanage someone with a master's degree and more experience than you have, especially when you have no clue how to do your employee's job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    I love the work that I do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Grand Prairie, TX
    Current Employee - Anonymous Employee in Grand Prairie, TX

    I have been working at Amerigroup full-time (more than 3 years)

    Pros

    Amerigroup provides many types of services to members who really need assistance
    Amerigroup allows associates to telecommute
    Amerigroup has very good values

    Cons

    Amerigroup is a little behind the time with technology
    Amerigroup's UPPER management has made decisions/changes about processes without asking the people who do it everyday

    Advice to ManagementAdvice

    see cons

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credentialing Specialist II in Norfolk, VA
    Former Employee - Credentialing Specialist II in Norfolk, VA

    I worked at Amerigroup full-time (more than an year)

    Pros

    Great management team, adjustable hours, competitive pay, gym available for employees, great cafe that serves breakfast and lunch.

    Cons

    Parking was never good for employees who came in late.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Mean Girls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Amerigroup full-time (less than an year)

    Pros

    The benefits were good. You'll need them for the mental health issues you will be dealing with once you are there for a little while.

    Cons

    It's like being in High School. If you aren't part of the popular click, you will get talked about and picked on. Some managers and directors are so afraid of being "found out" as poor employees that they try to take you down with them.

    Advice to ManagementAdvice

    Don't be afraid of the people that work under you. It's like some managers and directors are the puppetmasters there. They get away with too much! I hope the merger will weed out the bad seeds,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    The best company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Virginia Beach, VA
    Current Employee - Field Service Technician in Virginia Beach, VA

    I have been working at Amerigroup full-time (more than an year)

    Pros

    Positive and friendly atmosphere up until mid-level, don't interact with the top tiers so can't comment.
    Inhouse breakfast and lunch facilities at most corporate sites, which while pricy, are pretty high quality.
    Company gym at corporate location.
    Payscale is competitive with government positions for the same fields.
    Overtime always available, in excess of the mandatory overtime.

    Cons

    Contractors rarely make the jump to employees, and will be baited along with the promise of a permanent position for years.
    Interdepartmental promotion within IT subsections is actively denied, to retain talent in low-tier positions.
    Mandatory overtime.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    .....

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup

    Pros

    glad to have a job

    Cons

    hard to move into different positions if you don't know the right people

  9.  

    Room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITS Testing Analyst I in Tampa, FL
    Current Employee - ITS Testing Analyst I in Tampa, FL

    I have been working at Amerigroup full-time (more than 3 years)

    Pros

    Great benefits, paid holidays and vacations. Can move up quickly. Was able to work from home.

    Cons

    No sick pay, must use vacation hours.

    Advice to ManagementAdvice

    Don't worry so much about about numbers worry about quality.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A Turn for the Worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Analyst in Houston, TX
    Current Employee - Senior Claims Analyst in Houston, TX

    I have been working at Amerigroup full-time (more than an year)

    Pros

    New Building, New positions, New equipment

    Cons

    New leaders who wanted to do become innovative but somehow missed the mark.

    Advice to ManagementAdvice

    Do not sale the dreams create them

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Couldn't ask for a better place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time (more than 3 years)

    Pros

    I work at one of the Amerigroup Texas plans, and thus far, at our plan, we are very supportive of each other. The overall morale in our plan is positive, we feel good knowing that we make a difference in our member's lives. The majority of us value our positions with Amerigroup, and know that we are fortunate to be in our current roles. I've had jobs that I truly dreaded reporting to work to each day, however, the atmosphere is positive, very family oriented. For the most part, we are allowed flexibility in our work schedule, with many of our associates working from home as teleworkers, and others working from home one day a week.

    Cons

    If I had to list a 'con', perhaps that we need more office space.

    Advice to ManagementAdvice

    Continue to support your associates and listen to their suggestions or concerns, as they are the ones who make you shine in your position!

    Recommends
    Positive Outlook
    Approves of CEO

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