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AmerisourceBergen
2.8 of 5 88 reviews
www.amerisourcebergen.com Chesterbrook, PA 5000+ Employees

AmerisourceBergen Reviews

Updated May 23, 2013
All Employees Current Employees Only

2.8 88 reviews

                             

56% Approve of the CEO

AmerisourceBergen President & CEO Steven Collis

Steven Collis

(32 ratings)

44% of employees recommend this company to a friend
87 Employee Reviews
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1 person found this helpful  

Associate Director

Associate Director (Former Employee)

I worked at AmerisourceBergen full-time for more than 3 years

ProsGreat culture. Nice people. Nice managers in general. Not a clear career path

ConsLower pay than at Pharma companies in general

Advice to Senior ManagementInvest more in talent development

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Quality is not important anymore

Technical Support Representative II (Former Employee)
Roanoke, TX

I worked at AmerisourceBergen full-time for more than 7 years

ProsHelping the customer resolve issues that were in essence life altering was great. When I began with the company in 2006 I was impressed by the commitment to resolve the issue and make the customer happy rather than a quick Band-Aid approach. The people that were there had been with the company for many years and it seemed that once you were in you could retire from the company.

ConsThe unfortunate thing with the company is that after the analyst came through and crunched numbers they thought things would be better by being faster instead of being done right. The customers became so irritated with the way that they were treated that they changed vendors. It was so sad to talk to hospitals that I worked with over the years to hear their frustration with the way they were suddenly just a number instead of a person.

Advice to Senior ManagementListen to the customer and see how they are affected when they are not treated with respect and heard when they tell you that they are not happy. There are so many wonderful people that AmerisourceBergen has let go in the last year over the most absurd reasons. It is important to have employees that are happy doing their job and love what they do to have happy customers. The people that work for you reflect your image and if you want the company to have a great image you must stop allowing the race for who takes the most calls be the deciding factor in who is doing the best job. The truth is that to resolve the problem correctly the first time cuts down on the amount of calls that come in at all. Their was nothing more embarrassing than answering a call to have the customer tell you that they had called three times and talked to three different people who did not fix the problem and that they were so grateful that I answered because they knew that I would take care of them.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Awesome company

Field Human Resources Manager, II (Former Employee)
Chesterbrook, PA

I worked at AmerisourceBergen full-time for more than a year

ProsThey offer generous benefits, have open lines of communication, and genuinely care about their employees.

ConsTends to be a lot of organizational changes that make it difficult to know "who is on second."

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company to learn a dying industry

Sales Executive (Current Employee)
Los Angeles, CA

I have been working at AmerisourceBergen full-time for more than 7 years

ProsAmerisourceBergen, as a leader in their industry is an exceptional place to learn the industry and gain practical experience. Customers are down to earth and approachable, local management is great.

ConsSince the current CEO's takeover, it has been nothing but cutbacks and skimping. It seems that upper management is truly out of touch with the need of their independent business. Local sales teams do what they can but saddled with unrealistic goals and vanishing bonuses morale is very low.

Advice to Senior ManagementPay attention to what the field is telling you unless you really don't care about your independents. Moreso, when you are given feedback from the field act on it!

No, I would not recommend this company to a friend

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Great company with almost zero room for growth.

Technical Support Representative II (Former Employee)
Roanoke, TX

I worked at AmerisourceBergen full-time for more than 3 years

ProsABC had great above average starting salaries. The benefits were absolutely amazing. I was shocked when I left and realized that most insurance is terrible. All of my co-workers were great.

ConsThere is almost zero room for professional growth or raises. Raises were your typical 1%-4% yearly raise. When I worked there the average employee tenure was 20+ years. While that's great from a culture aspect, no one ever leaves. Promotion only comes if your in it for the long haul.

Politics galore. Some people who really, really need to be let go are left to govern their department like its their own personal kingdom.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It is all about WHO you know!

Anonymous Employee (Former Employee)
Rockford, IL

I worked at AmerisourceBergen full-time for more than 8 years

ProsI loved working under Larry Beckmann - he was a great leader and it showed in his people! Very much respect - then when he retired - things went downhill. It was sad to see what he helped build from the ground up, start to crumble. Thought it was Anderson Packaging ...but looking at these reviews - perhaps it started with AmerisourceBergen.

ConsWhen I left AndersonBrecon it seems we had alot of department heads with big dollar salaries - and not enough worker bees (who should have been making more). They were promoting people left and right - a lot of politics also...low morale - even had managers that didn't have a clue how to manager!
They had a handbook - but it amounted to "who's who" - they had different rules for different people!

Advice to Senior ManagementGet your head out of their ass and walk the talk!!!!

No, I would not recommend this company to a friend

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Intern

IT Intern (Current Employee)
Frisco, TX

I have been working at AmerisourceBergen as an intern for less than a year

ProsThe team was amazing they really cared about me as an intern.
They gave me real projects that I could work on and I got to learn many things.
The location was really convenient
Pay was decent

ConsSeems like there is a lot of politics
Need to built the internship program more
the HR needs to be more organized

Advice to Senior ManagementNeed to built the internship program even more.

Yes, I would recommend this company to a friend

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Used to be pleasant

Customer Service Representative (Former Employee)
Salt Lake City, UT

I worked at AmerisourceBergen full-time for more than 10 years

ProsSome of the people I worked with were great. Used to be like a family

ConsLot's of favoritism. Not a pleasant place to work anymore. Very low morale.

Advice to Senior ManagementMake the people important. Without the hourly people, the company isn't any good.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Many changes

Anonymous Employee (Former Employee)

I worked at AmerisourceBergen

ProsWilling to promote from within

ConsThere has been a lot of changes.

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PQA Engineer III

PQA Engineer IIII (Former Employee)
Buffalo Grove, IL

I worked at AmerisourceBergen full-time for more than 7 years

ProsAble to wear multiple hats

Consno matter what you do , they will treat like monkey in jail.
yearly goals never clear, all subjective. pay raises 4% average in bad econmony so that is good, but company will start you on low wages :)

Advice to Senior Managementneed to reorg and hire top talent.

No, I would not recommend this company to a friend

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