Ameristar Casinos Reviews

Updated April 20, 2015
92 reviews filtered by
  • Any Location
  • Any Job Title
2.8
92 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
41 Ratings

Pros
  • Starting pay was good but only a 3% raise (you have to wait a year for one) (in 7 reviews)

  • They seem to care a lot for the team members (in 10 reviews)

Cons
  • Bullying and harassment from customers directed at employees is very bad at the kansas city location and management allows it to happen regularly (in 6 reviews)

  • Although they claim they have an open door policy here it has become clear to employees that expressing concerns will only get you into trouble (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. EVS supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Money, benefits, tired feet, angry and disrespectful boss

    Cons

    No respect. Managers didn't respect women unless u were very flirty to him (Stacey Barnett)

    Advice to Management

    Train your managers to respect everyone and train them to treat them as equal and let them know that just because u have a big butt, u still have a brain. Management sucks... No one is held accountable for their actions. It's all about the MONEY. So please don't walk in that place especting anything but headaches.

  2. Team members are wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Cashier in Vicksburg, MS
    Former Employee - Host/Cashier in Vicksburg, MS

    I worked at Ameristar Casinos full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO is great. Great team.

    Cons

    Job itself not hard. Strict rules and management make it difficult to work.

    Advice to Management

    Do more for your workers. Acknowledge them more. Appreciation goes along way.

  3. Good company with its flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos

    No opinion of CEO
    No opinion of CEO

    Pros

    Overall great company and experience

    Cons

    It's all about who you know

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Poor working hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook1 in Saint Charles, MO
    Former Employee - Cook1 in Saint Charles, MO

    I worked at Ameristar Casinos full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    provide nice meals for employees

    Cons

    Poor working hours. Terrible, rude, nasty customers.

    Advice to Management

    Be involved!

  6. It was pretty cool was only there for a short time but gained a lot of knowledge of the casino business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Slot Service Specialist in Saint Charles, MO
    Current Employee - Slot Service Specialist in Saint Charles, MO

    I have been working at Ameristar Casinos full-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    this job was pretty good because it had Good pay, management and staff. The offered paid training, very friendly staff and also the company took good care of their employees.

    Cons

    bad environment filled with cigarette smoke and elderly people gambling away the remainder of their life's earnings

  7. Amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Financial Planning and Analysis in Las Vegas, NV
    Former Employee - Director, Financial Planning and Analysis in Las Vegas, NV

    I worked at Ameristar Casinos full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Corporate culture was highly collaborative

    Senior management valued the work of those at all levels

    Co-workers were highly skilled and motivated

    Cons

    Significant travel for those who worked in corporate offices with properties in remote locations. For example, there were no direct flights to Vicksburg, MS or Jackpot, NV.

    Advice to Management

    Buy another casino company because you were all amazing operators!

    I will always value my time at Ameristar

  8. Who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Ameristar Casinos

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    entertaining atmosphere. fun environment on the casino floor.

    Cons

    resources were stretched thin most of the time. evaluated on who you know and how much they like you.

  9. lack of management. lack of teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos

    Pros

    great employed staff, postive enivronment. fast pace,

    Cons

    lack of supervisor,lack of management, favoritism, cutting hours once your new to the workplace,

  10. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They treat their employees well. The benefits are very competitive and they genuinely seem to to want help their employees.

    Cons

    The first year can be rough since you do not get much time off.

  11. Former GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Council Bluffs, IA
    Former Employee - Guest Service Agent in Council Bluffs, IA

    I worked at Ameristar Casinos full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a casino in a boat. You get to pay for a hot meal. You get to see everyone blow their money.

    Cons

    Everything from all of the co-workers being dramatic to having to bid for your shift and hope the schedule they give you works out with the rest of your life, even if you are part time and were hired with a set schedule. The manangemt are all kiss arses and will tell you they like your outfit (even thou its the same uniform you always wear) right before they ask a huge favor from you. They also don't care for their guests unless they drop all their money there. The pay is terrible for what you have to do. For example GSA's (the front desk employees) have 3 different jobs for the same pay. Also if you transfer departments its like saying bye to your raise for another year, almost like getting rehired.

    Advice to Management

    Raise the pay. Get rid of shift biding. Stop favoriting employees.

Work at Ameristar Casinos? Share Your Experiences

Ameristar Casinos

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.