Ameristar Casinos

www.ameristar.com

Ameristar Casinos Reviews

Updated January 23, 2015
Updated January 23, 2015
84 Reviews
2.8
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
40 Ratings

Review Highlights

Pros
  • Starting pay was good but only a 3% raise (you have to wait a year for one) (in 7 reviews)

  • They seem to care a lot for the team members (in 10 reviews)


Cons
  • Bullying and harassment from customers directed at employees is very bad at the kansas city location and management allows it to happen regularly (in 6 reviews)

  • Although they claim they have an open door policy here it has become clear to employees that expressing concerns will only get you into trouble (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos

    Pros

    They treat their employees well. The benefits are very competitive and they genuinely seem to to want help their employees.

    Cons

    The first year can be rough since you do not get much time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Former GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Council Bluffs, IA
    Former Employee - Guest Service Agent in Council Bluffs, IA

    I worked at Ameristar Casinos full-time (more than a year)

    Pros

    They have a casino in a boat. You get to pay for a hot meal. You get to see everyone blow their money.

    Cons

    Everything from all of the co-workers being dramatic to having to bid for your shift and hope the schedule they give you works out with the rest of your life, even if you are part time and were hired with a set schedule. The manangemt are all kiss arses and will tell you they like your outfit (even thou its the same uniform you always wear) right before they ask a huge favor from you. They also don't care for their guests unless they drop all their money there. The pay is terrible for what you have to do. For example GSA's (the front desk employees) have 3 different jobs for the same pay. Also if you transfer departments its like saying bye to your raise for another year, almost like getting rehired.

    Advice to ManagementAdvice

    Raise the pay. Get rid of shift biding. Stop favoriting employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    The upper management doesn't appreciate the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Council Bluffs, IA
    Former Employee - Table Games Dealer in Council Bluffs, IA

    I worked at Ameristar Casinos part-time (more than a year)

    Pros

    Nice coworkers, fun environment, decent pay

    Cons

    Horrible hours, part time benefits were taken away, forced to change work schedule at upper management's will regardless of school/life schedules, kept hiring more people while still cutting people's hours

    Advice to ManagementAdvice

    Listen to your employees, you wouldn't lose so many great workers if you would treat them better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Casino shift Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos

    Pros

    Great work environment and team players

    Cons

    Had to pay for food on breaks

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Kansas City, MO
    Former Employee - Cook in Kansas City, MO

    I worked at Ameristar Casinos full-time (more than a year)

    Pros

    great ways to improve your job status and to gain expertise, has a lot of employee benefits and opportunities yearly and monthly

    Cons

    customers can be quite difficult and sometimes the other team members can be a little bit of a hassle also

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Decent but can be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in East Chicago, IN
    Former Employee - Anonymous Employee in East Chicago, IN

    I worked at Ameristar Casinos full-time (more than a year)

    Pros

    Great benefits, never had to pay for lunch, Could get discounts in Vegas!

    Cons

    Shady management. Not a lot of new faces so if youre looking for an exciting job, this might not be what you're expecting.

    Advice to ManagementAdvice

    Act like we're humans and not worker bees.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Excellent Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Las Vegas, NV
    Former Employee - Marketing Manager in Las Vegas, NV

    I worked at Ameristar Casinos

    Pros

    Great Corporate culture and potential for advancement.

    Cons

    Company did not do anything wrong.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's not too bad depending on your position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Surveillance Operator
    Current Employee - Surveillance Operator

    I have been working at Ameristar Casinos full-time (more than a year)

    Pros

    Free food, never a dull moment. Just when you thought you have seen and/or heard it all.

    Cons

    Work holidays, no paid holidays. Surveillance watches employees like a hawk and write them up for the smallest things.

    Advice to ManagementAdvice

    Stop showing favoritism to all the butt kissers.

    Neutral Outlook
    No opinion of CEO
  10.  

    It wasn't really that good , the job was great the customers were, but the people made it unwelcoming.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ameristar Casinos

    Pros

    The money is good, the customers tip well and are very welcoming.

    Cons

    Coworkers drama, supervisors aren't really that good, could be better management.

    Advice to ManagementAdvice

    Follow through with fixing complaints.

  11.  

    Broke out of shawshank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blackjack Dealer in Kansas City, MO
    Current Employee - Blackjack Dealer in Kansas City, MO

    I have been working at Ameristar Casinos full-time (more than 10 years)

    Pros

    Not too bad starting pay

    Cons

    Management doesn't back up its employees in stressful moments

    Advice to ManagementAdvice

    Great customer service doesn't mean giving in to a customer's unrealistic demands

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