Ameristar Casinos Reviews

Updated April 15, 2015
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Employee Reviews

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  1. It was great company! And it was a fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Slot Service Specialist in East Chicago, IN
    Former Employee - Slot Service Specialist in East Chicago, IN

    I worked at Ameristar Casinos part-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to make new friends, decent pay, group tips, a fun environment, customers are usually fun to be around wtih.

    Cons

    The smoking part of the fun environment is my main complaint but they warn you ahead of time. Lots of running around, some irate guests, and managers.

    Advice to Management

    To remember we are all in it together.

  2. Was once a great place to work but not anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Cashier in Kansas City, MO
    Former Employee - Bakery Cashier in Kansas City, MO

    I worked at Ameristar Casinos part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some of the coworkers were great to work with. Job could be fun on certain days.

    Cons

    This location has a lot of bad managers and some strange, irate customers. The managers like to play favorites and there's not much you can do about it. I never really felt comfortable talking to my managers about things that needed to be addressed because of their attitudes and lack of trust. Lying to employees is a specialty here. I always felt speaking up was heavily discouraged, even if it was about improving the work environment and helping others.

    Advice to Management

    Respect can go a long way.

  3. Not for a Family Oriented Person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beverage Server in Kansas City, MO
    Former Employee - Beverage Server in Kansas City, MO

    I worked at Ameristar Casinos part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay for a part-time job.

    Cons

    Longgggg hours on your feet in heels , lots of walking. Most everyone has to work all weekends and EVERY holiday so if you work here forget about family holidays! They say the company is family oriented but I don't know whose family cause it's not the employees'. Poor management and high turnover. Point system is flawed. Vacation pay is only your base pay, '$4 something an hour, not your average wages claimed. It's extremely hard to get a decent schedule and it changes every 6 months, so when you finally figure out your life and your job it changes.

    Advice to Management

    Don't lump everyone in together. Do things on a case by case basis based on longevity and performance with the company. Give employees some time off on holidays and some weekends.

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  5. it just ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barback in Saint Charles, MO
    Current Employee - Barback in Saint Charles, MO

    I have been working at Ameristar Casinos part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    very few good things happen. you really have to fight to earn and keep your position.it could better than it is.be alot

    Cons

    so many I cant remember them all. I cant really express myself fully there because when I have voiced my opinon I was frowned up.

    Advice to Management

    recreate management all together.

  6. Friendly, professional, classy, wholesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Cashier in Kansas City, MO
    Former Employee - Host/Cashier in Kansas City, MO

    I worked at Ameristar Casinos part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere and gas/movie/ffood/medical/tuition- assistance care.

    Cons

    Rigid and hard to move up.

    Advice to Management

    Promote within.

  7. Once a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can make great friends

    Cons

    Poor employee morale. The company made too many cuts to sell, which has made employees very nervous.

    Advice to Management

    Give employees respect they deserve

  8. Sucks Your Soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Kansas City, MO
    Current Employee - Management in Kansas City, MO

    I have been working at Ameristar Casinos full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent money. Good co-workers. A few fun customers.

    Cons

    Terrible hours. Horrible, incompetent micro-managers in charge of your life and career.

    Advice to Management

    Lighten up and learn how to manage people. Treat employees like grown-ups in a business environment.

  9. Good work, good support, good times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Poker Dealer in Kansas City, MO
    Current Employee - Poker Dealer in Kansas City, MO

    I have been working at Ameristar Casinos part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The hours are flexible for the part time dealers. As one would expect, the full time work has to pull their weight and do most of the hours on the casino floor. The Dual rates and Supervisors all do what they can to support the dealing staff and they defend their dealers when a patron is out of line.

    Cons

    I am a part time dealer, as such I do not see all of the challenges that may or may not be present within a company of this size. I do my best to keep my nose clean and not allow myself to get roped into the politics. I do not have any challenges that have not been over come while I have been employed with Ameristar.

    Advice to Management

    Keep doing what you do. It does not bother me that I do not see you day in and day out. You have "Upper" management things to take care of and that time is more important to me that coming out of your office to visit the casino floor and let the dealers and support crew know you exist.

  10. Management is awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Server
    Current Employee - Restaurant Server

    I have been working at Ameristar Casinos part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good job if you don't mind working weekends. Money is pretty good and some of the customers and employees (not managers) are fun to be around. Good job if you want to break into the casino industry and get started.

    Cons

    The managers are terrible. The managers nit pick and micro manage but always miss the big picture. The managers are some of the biggest hypocrites you will ever encounter. They talk to you with no respect and treat you like a child (or worse) and then wonder why no one wants to work for them. My manager would often complain about how long it would take her to make a schedule because no one wanted to work for her. Hello! Maybe you are the problem? They are also very hypocritical and will give you into trouble for things they often (and openly) do themselves. They are also really good at shoving people under the bus to make themselves appear squeaky clean and will deny responsibility for any wrong doings to save themselves. They are only concerned about their career, not the company. Sexual harassment does exist at this location.

    Advice to Management

    Consider treating employees like people instead of children. We all all adults here. Also it wouldn't hurt to practice what you preach.

  11. Fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Charles, MO
    Current Employee - Anonymous Employee in Saint Charles, MO

    I have been working at Ameristar Casinos part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get the opportunity to work with great teams that really enjoy what they are doing.

    Cons

    The hours can be challenging if you have a family since they are open 24/7, including all holidays.

    Advice to Management

    I would like to see upper management and HR care more about promoting part time employees into full time positions.

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