Amica Mutual Reviews

Updated June 18, 2015
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2.8
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Amica Mutual President, CEO and Director Robert A. DiMuccio
Robert A. DiMuccio
11 Ratings

Pros
  • Great and Caring Co-workers - Great Benefits (in 14 reviews)

  • Family-Oriented, good benefits, good work environment (in 7 reviews)

Cons
  • I worked in the call center, sitting all day at a computer is hard (in 6 reviews)

  • Promotions are based on who you know and not necessarily the work you do (in 3 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Helpful (1)

    Old-fashioned company, for better and worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in Lincoln, RI
    Former Employee - Applications Developer in Lincoln, RI

    I worked at Amica Mutual

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very friendly and inclusive staff, strong sense of community, strong benefits, promote from within

    Cons

    Very old-fashioned in terms of dress code, vacation/sick time, and salary and career advancement, pay scales are quite low, especially for IT


  2. Helpful (2)

    Life Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Sales Representative in Lincoln, RI
    Former Employee - Life Sales Representative in Lincoln, RI

    I worked at Amica Mutual full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Strong company with wonderful products. Workers who try VERY hard to meet client expectations and manage all the criticism that management can dish out. Life Sales is a unique department. Most other departments employees are treated well and love their jobs.

    Cons

    Low pay, too many managers. You work in an open environment where you hear 50 other reps saying the same script you do all day long. Which can make you crazy. Unless you are a top performer you are treated like a number not a human. Don't even think of advancement to another department.

    Advice to Management

    Don't hire smart people who are looking to grow with Amica. Hire efficient, fast talking robots that can make 100 outbound calls per day. Those are your success stories.


  3. Helpful (4)

    Want a headache. Apply here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Amica Life Producer in Lincoln, RI
    Former Employee - Amica Life Producer in Lincoln, RI

    I worked at Amica Mutual full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stability. Looks good on a resume. Great cookouts (if you were able to go and enjoy for more then 15 minutes)

    Cons

    Managers are liars, fakes, cheats. No room for growth unless you dedicate your life to them. Too much workplace chatter. Managers do not own up to their mistakes nor are they ever reprimanded for them. CEO has NO CLUE about that department. No clue.

    Advice to Management

    Get your heads out of your own butts and MANAGE. There is no need for lies. No need for it at all. Amica Life Department COULD OF BEEN a great place. But because of all the chatter, and noise...NO ONE enjoys working there. They might say it to your face, for the fear of losing their job or becoming a target (which happens quite often when you have a SPINE) but out in the real world, people talk. A lot. That department is corrupt and so are its key employees. Office culture is a mess. A MESS! There are employees there, that have been there for 10+ years, which is wonderful aside from the fact that if they trust you, they will then begin to talk trash about the department, it managers, and everything else that goes along with it. They are afraid. Grown women and men, too nervous to discuss anything because they will then have a target on them. Management will lie and tell you everything is great. Look deeper. I know its sales, and the turnover is always crazy no matter where you go, but Amica is a good place to retire from, and form bonds....its such a shame the Life Department is how it is, and everyone turns a blind eye. Wake up people, wake up soon. Sooner or later they will find themselves deep into lawsuits (which they already have and hide), or on the news for investigation.


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  5. Associate Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Adjuster in Lincoln, RI
    Current Employee - Associate Adjuster in Lincoln, RI

    I have been working at Amica Mutual full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family-Oriented, good benefits, good work environment

    Cons

    Long hours, stressful at times


  6. Helpful (4)

    Upper Management Has No Clue

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Sales Representative in Lincoln, RI
    Former Employee - Associate Sales Representative in Lincoln, RI

    I worked at Amica Mutual full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing at all. it was a waste of time working here. if you want to make money go to another insurance company that has incentives to sell

    Cons

    1. 2 so called sales centers are run by a former sales rep who has no concept of sales.
    2. if you are a grown up you will be managed by kids who are just out of college and also have no clue
    3. no matter how much you give as an employee they always wanted more. no sales incentives like other companies
    4. sales department has been open for well over 5 years and they still have no direction in the path they are going. the department head sits in the office for hours all day analyzing data and still cannot figure out how to motivate employees
    5. Account Managers aka "Kids" who have never sold anything in their short lives try to coach you once a month and to better yourself in sales....gets annoying when they have no clue what they are talking about.
    6. The sales center had an event one year to see who can get the most life referrals on a given day. the department head wanted to get the winner a trophy....the joke was on the employees since the department head sent an email out to ask his employees for donations for the trophy....i looked online and trophys cost about 10.00 with shipping.
    7. they preach they have the best benefits but the pension they have currently is not the same as it used to be, prescription coverage is awful.
    i could go on for days....happy i left

    Advice to Management

    clean out management in the sales center and hire from the outside as a replacement. hire qualified people to create your computer software(they have been developing a new program for about 7 years now and its awful)
    respect your employees because they are the ones doing the hard work


  7. Helpful (3)

    Nothing But Politics and False Promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, RI
    Current Employee - Anonymous Employee in Lincoln, RI

    I have been working at Amica Mutual full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Location, hours, holidays, flexibility, co-workers.

    Cons

    Salary, lack of promotions, poor management, LOTS of politics.

    Advice to Management

    I am an eighteen year employee. At the start of my career, I was promised advancement and growth. Eighteen years later and not one single promotion, yet other's sneeze and they are promoted. It's all about who is personally liked and not liked - it has nothing to do with your qualifications and what you bring to the table. I am a loyal employee who has been dedicated to Amica. I never make a business decision without first thinking about what's best for the Company. My compensation is completely inadequate, to the point where "the boss" agrees but says there's nothing he can do about it. Yet, someone with half the amount of responsibility or degree of decision making can be several levels higher. The leveling of the jobs is completely incorrect. Amica Management has old school mentality. Have a baby and you are committing career suicide. I always intended on retiring from Amica, however I don't think this is how I want to spend my next 20 years of my career. Unfortunately for Amica, all of my knowledge will also be going out the door as well. Amica is not what it was when I was hired.


  8. Excellent Company to Work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appraiser in Lincoln, RI
    Current Employee - Appraiser in Lincoln, RI

    I have been working at Amica Mutual full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people, do you job and handle customers right and you will have no issues

    Cons

    none so far, great company place to stay for a lifetime thanks amica

    Advice to Management

    thanks for the awesome benefits


  9. Helpful (1)

    Good compensation but no place to grow as a professional

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, RI
    Current Employee - Anonymous Employee in Lincoln, RI

    I have been working at Amica Mutual

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation and benefits. Generally good work environment.

    Cons

    Amica is not the place to work at for a technology professional. Too many limitations of what can be done and dependencies on legacy systems. Most of the people has worked for a long time at the company, so they tend to feel too confortable and don't want to take a risk and push for new solutions and more up-to-date technology implementations. This is a very bad scenario for somebody young wanting to advance in their career.

    Lack of a vision of how the company is going to address new technologies (if they do it at all). It feels that upper management wants to do a lot, but without a business case.

    Advice to Management

    Define a clear roadmap from a technology stand and create awareness of it. You can let the IT Dept. run your business and impose what can be done or not.


  10. Amica is a very welcoming community of people who want to be working for Amica.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Lincoln, RI
    Former Employee - Graphic Designer in Lincoln, RI

    I worked at Amica Mutual

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great people, good benefits, good corporate culture

    Cons

    Once people start at Amica, they never leave. Your co-workers may be somewhat stagnant.


  11. Helpful (1)

    Great, at first.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lincoln, RI
    Former Employee - Anonymous Employee in Lincoln, RI

    I worked at Amica Mutual

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Nice people to work with
    Not "THAT" micromanaged
    Great 2nd shift schedule

    Cons

    Isn't as easy as they say to be promoted
    Doesn't allow you to transfer to another office for 3 years
    Service reps should not be soliciting life, that is up to the life sale reps

    Advice to Management

    Allow us to work from home.
    Stop with the engagement surveys



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