Amtrak

  jobs.amtrak.com
  jobs.amtrak.com

Amtrak Reviews

Updated November 8, 2014
Updated November 8, 2014
128 Reviews
3.3
128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amtrak President & CEO Joseph H. Boardman
Joseph H. Boardman
67 Ratings

Review Highlights

Pros
  • Great benefits - caveat - now being removed (in 9 reviews)

  • Good benefits, Good retirement we do pay for it as does the railroad (in 9 reviews)


Cons
  • Lack of direction from senior management (in 6 reviews)

  • Sometimes away from home longer than scheduled (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake Representative in Cherry Hill, NJ
    Former Employee - Intake Representative in Cherry Hill, NJ

    I worked at Amtrak full-time (less than an year)

    Pros

    Even though I only worked here for three weeks, I loved the job. The training may be intensive to some, but it is designed to weed-and-seed, which ensures that employees are capable of succeeding. There are chances for promotion to Assistant Case Manager and Case Manager, and additional pay if you speak Spanish. During training you are paired with someone who is currently doing the position and they act as a mentor to answer any questions or concerns that you may have. They even have daily/weekly contests with cool rewards (e.g. tickets to a sporting event or the chance to leave early with pay). I would definitely consider going back!

    Cons

    The only con that I have with the company is the lunch break. I forget how long it was (I think about an half hour) but it was not long enough. You basically had to bring lunch with you because working in Cherry Hill, which is always busy, makes it difficult for you to leave and get lunch.

    Recommends
    Approves of CEO
  2.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electrician in Long Is City, NY
    Current Employee - Electrician in Long Is City, NY

    I have been working at Amtrak full-time (more than 3 years)

    Pros

    the benefits are pretty good & the ability to travel for free

    Cons

    the pay isn't as good as it should be

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Amtrak electrician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Amtrak

    Pros

    Steady and easy job. Most of the supervisors are laid back.

    Cons

    There is no too much possibility to grow in your craft.

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    A good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Dispatcher in New York, NY
    Current Employee - Train Dispatcher in New York, NY

    I have been working at Amtrak full-time (more than 10 years)

    Pros

    Everyday brings a new adventure. It's never the same so there 's no chance of bordom.

    Cons

    The people you work with can make the job more difficult than it really is.

    Advice to ManagementAdvice

    Take time to get to know your enployees

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Specialist in Washington, DC
    Current Employee - Support Specialist in Washington, DC

    I have been working at Amtrak as a contractor (more than an year)

    Pros

    -kind management, relaxed atmosphere, lots of events, decent training, office culture

    Cons

    hard to get promoted, budget cuts, some ppl here lack ambition

    Advice to ManagementAdvice

    hire more ambitious ppl

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    internship experience really good, good work to do but not too challenging. overall a great place to work for as an into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak as an intern

    Pros

    not much training is provided but good work-life balance no overtime, medium compensation, no negotiation on payment, return offer may be considered

    Cons

    no promotions mentioned, limited benefits

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The company is moving in the right direction.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak

    Pros

    They are seeking for new talent and this will change the current mindset of the current "railroad mindset".

    Cons

    The company needs to encourage professional development across the company. There is a disconnect in what professionalism is.

    Advice to ManagementAdvice

    Some of top paid managers are working less then the entry level employees.

  9. 3 people found this helpful  

    Good benefits, great pay, but bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak (more than 3 years)

    Pros

    Good benefits, great pay, plenty of perks, flex schedules, personable management and more

    Cons

    Bad politics....you can only be promoted on the who you know basis

    Recommends
    Disapproves of CEO
  10.  

    inconsiderate of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Consultant in Beverly, MA
    Former Employee - Vacation Consultant in Beverly, MA

    I worked at Amtrak full-time (more than an year)

    Pros

    Interesting work, good co-workers, good location, free coffee, acheivement compensation, I can not come up with any more pros to meet the 20 word minimum

    Cons

    low low pay, micro managing, verh high expectations, biased feelings of employees, work hard gets you where, watch those who don't work hard acheive, Work place bullying.

    Advice to ManagementAdvice

    update software to today's standards....consider your employees time and correct schedules to meet quality of life,

    Doesn't Recommend
    Negative Outlook
  11. 3 people found this helpful  

    Assistant Conductor Trainee waiting for my interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Conductor
    Current Employee - Assistant Conductor

    I have been working at Amtrak

    Pros

    I am currently waiting for my interview. I have passed the initial test which is basic math, situational awareness and a psychological test also the physical test i passed a few days after. The process has so far taken about 6 weeks since i applied for the position

    Cons

    I do not know, i am currently waiting for my interview.

    Advice to ManagementAdvice

    None so far.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Amtrak? Share Your Experiences

Amtrak

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.