Amtrak Reviews

Updated October 15, 2014
Updated October 15, 2014
124 Reviews
3.3
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amtrak President & CEO Joseph H. Boardman
Joseph H. Boardman
65 Ratings

Review Highlights

Pros
  • Great benefits - caveat - now being removed (in 9 reviews)

  • Good benefits (for those who care about such things) (in 9 reviews)


Cons
  • Lack of direction from senior management (in 6 reviews)

  • Sometimes away from home longer than scheduled (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Dispatcher in New York, NY
    Current Employee - Train Dispatcher in New York, NY

    I have been working at Amtrak full-time (more than 10 years)

    Pros

    Everyday brings a new adventure. It's never the same so there 's no chance of bordom.

    Cons

    The people you work with can make the job more difficult than it really is.

    Advice to ManagementAdvice

    Take time to get to know your enployees

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    internship experience really good, good work to do but not too challenging. overall a great place to work for as an into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak as an intern

    Pros

    not much training is provided but good work-life balance no overtime, medium compensation, no negotiation on payment, return offer may be considered

    Cons

    no promotions mentioned, limited benefits

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    The company is moving in the right direction.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak

    Pros

    They are seeking for new talent and this will change the current mindset of the current "railroad mindset".

    Cons

    The company needs to encourage professional development across the company. There is a disconnect in what professionalism is.

    Advice to ManagementAdvice

    Some of top paid managers are working less then the entry level employees.

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  5. 2 people found this helpful  

    OK Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Specialist
    Former Employee - Information Technology Specialist

    I worked at Amtrak full-time

    Pros

    Good compensation and benefits. Invests in training,

    Cons

    Management protects those they like the best.

    Recommends
    No opinion of CEO
  6. 2 people found this helpful  

    Assistant Conductor Trainee waiting for my interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Conductor
    Current Employee - Assistant Conductor

    I have been working at Amtrak

    Pros

    I am currently waiting for my interview. I have passed the initial test which is basic math, situational awareness and a psychological test also the physical test i passed a few days after. The process has so far taken about 6 weeks since i applied for the position

    Cons

    I do not know, i am currently waiting for my interview.

    Advice to ManagementAdvice

    None so far.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Good benefits, great pay, but bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak (more than 3 years)

    Pros

    Good benefits, great pay, plenty of perks, flex schedules, personable management and more

    Cons

    Bad politics....you can only be promoted on the who you know basis

    Recommends
    Disapproves of CEO
  8.  

    inconsiderate of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Consultant in Beverly, MA
    Former Employee - Vacation Consultant in Beverly, MA

    I worked at Amtrak full-time (more than an year)

    Pros

    Interesting work, good co-workers, good location, free coffee, acheivement compensation, I can not come up with any more pros to meet the 20 word minimum

    Cons

    low low pay, micro managing, verh high expectations, biased feelings of employees, work hard gets you where, watch those who don't work hard acheive, Work place bullying.

    Advice to ManagementAdvice

    update software to today's standards....consider your employees time and correct schedules to meet quality of life,

    Doesn't Recommend
    Negative Outlook
  9.  

    Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Developer
    Current Employee - Senior Systems Developer

    I have been working at Amtrak full-time (more than 3 years)

    Pros

    Job Security, benefits, as an employee ability to travel the rail at no expense.

    Cons

    An extremely political environment that does not grasp IT. A generic IT company that feels like something from the 90s. Personal growth is not dependent on ability to deliver.

    Advice to ManagementAdvice

    Leadership should not be oblivious to technology and development processes. Stop outsourcing, and embrace an IT culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Poorly structured company, very corrupt in career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Railroad Conductor in New York, NY
    Current Employee - Railroad Conductor in New York, NY

    I have been working at Amtrak full-time (more than 5 years)

    Pros

    Pension, Pay, good entry level employer, training provided. Lots of overtime for operations employees, ability to meet lots of people from all different areas of the country. Travel benefits (whatever is left of that)

    Cons

    Compensation is fast declining, operations employees work in hideous conditions. No sick time, corrupt union, very political. No recognition given to employees for jobs well done, very few areas for promotions unless you know the right people. No support for the working man and woman. Morale very low

    Advice to ManagementAdvice

    Take feedback from the men and women in the field on how to improve service. Better vetting process for promotions, recognition for outstanding work, better conditions for resting crews. More accountability for underperforming managers,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Mechanical Engineering Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanical Engineer in Wilmington, DE
    Former Employee - Mechanical Engineer in Wilmington, DE

    I worked at Amtrak as an intern (less than an year)

    Pros

    My boss was great and most of the engineering staff is. Every engineer I met i really liked, but the other people were not cooperative. The compensation was comparable with other internships.

    Cons

    this company is going downhill fast. The engineers are not well respected especially from the general foreman and other management. The limited power of engineers is bad. I know the full time benefits are becoming very bad, especially healthcare. The union is very hard to work with and the inefficiency of the company is the problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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