Amtrak Reviews

Updated October 21, 2014
Updated October 21, 2014
125 Reviews
3.4
125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amtrak President & CEO Joseph H. Boardman
Joseph H. Boardman
66 Ratings

Review Highlights

Pros
  • Great benefits - caveat - now being removed (in 9 reviews)

  • Good benefits (for those who care about such things) (in 9 reviews)


Cons
  • Lack of direction from senior management (in 6 reviews)

  • Sometimes away from home longer than scheduled (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Specialist in Washington, DC
    Current Employee - Support Specialist in Washington, DC

    I have been working at Amtrak as a contractor (more than an year)

    Pros

    -kind management, relaxed atmosphere, lots of events, decent training, office culture

    Cons

    hard to get promoted, budget cuts, some ppl here lack ambition

    Advice to ManagementAdvice

    hire more ambitious ppl

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Dispatcher in New York, NY
    Current Employee - Train Dispatcher in New York, NY

    I have been working at Amtrak full-time (more than 10 years)

    Pros

    Everyday brings a new adventure. It's never the same so there 's no chance of bordom.

    Cons

    The people you work with can make the job more difficult than it really is.

    Advice to ManagementAdvice

    Take time to get to know your enployees

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    internship experience really good, good work to do but not too challenging. overall a great place to work for as an into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak as an intern

    Pros

    not much training is provided but good work-life balance no overtime, medium compensation, no negotiation on payment, return offer may be considered

    Cons

    no promotions mentioned, limited benefits

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    The company is moving in the right direction.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak

    Pros

    They are seeking for new talent and this will change the current mindset of the current "railroad mindset".

    Cons

    The company needs to encourage professional development across the company. There is a disconnect in what professionalism is.

    Advice to ManagementAdvice

    Some of top paid managers are working less then the entry level employees.

  6. 2 people found this helpful  

    Good benefits, great pay, but bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak (more than 3 years)

    Pros

    Good benefits, great pay, plenty of perks, flex schedules, personable management and more

    Cons

    Bad politics....you can only be promoted on the who you know basis

    Recommends
    Disapproves of CEO
  7.  

    inconsiderate of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Consultant in Beverly, MA
    Former Employee - Vacation Consultant in Beverly, MA

    I worked at Amtrak full-time (more than an year)

    Pros

    Interesting work, good co-workers, good location, free coffee, acheivement compensation, I can not come up with any more pros to meet the 20 word minimum

    Cons

    low low pay, micro managing, verh high expectations, biased feelings of employees, work hard gets you where, watch those who don't work hard acheive, Work place bullying.

    Advice to ManagementAdvice

    update software to today's standards....consider your employees time and correct schedules to meet quality of life,

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    OK Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Specialist
    Former Employee - Information Technology Specialist

    I worked at Amtrak full-time

    Pros

    Good compensation and benefits. Invests in training,

    Cons

    Management protects those they like the best.

    Recommends
    No opinion of CEO
  9. 2 people found this helpful  

    Assistant Conductor Trainee waiting for my interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Conductor
    Current Employee - Assistant Conductor

    I have been working at Amtrak

    Pros

    I am currently waiting for my interview. I have passed the initial test which is basic math, situational awareness and a psychological test also the physical test i passed a few days after. The process has so far taken about 6 weeks since i applied for the position

    Cons

    I do not know, i am currently waiting for my interview.

    Advice to ManagementAdvice

    None so far.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Look hard for a career , before you leap here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amtrak full-time (more than 10 years)

    Pros

    To be very honest , I don't have a pro for you ... But I will say this , You can earn a reasonable wage , If you want to be away from those you love and you don't mind shift changing for you first 10 years, Your second 10 will allow you the opportunity to move from craft to craft and learn~ Again after your 11-20 years, Pay attention to your money and you'll land on your feet

    Cons

    Now as far as the wage you receive~ After Railroad retirement,medical subsidize, taxes and union dues you'll actually make 10.00 less an hour. Overtime maybe an availability after 5 years of seniority , to make extra cash ~ But, sadly the more you make the more they'll take ... Honestly, I would strongly recommend using the tuition reimbursement available and parlay it into a degree you can take anywhere... If you go onboard as a rep.,. asst., conductor or conductor and/or engineer you will make it a career. So , find a woman ,children and family that can do well without you around. And these problems are system-wide,,,

    Advice to ManagementAdvice

    Lose this bidding and bumping nonsense. improve the quality of life for those that love public service

    Doesn't Recommend
    Approves of CEO
  11.  

    Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Developer
    Current Employee - Senior Systems Developer

    I have been working at Amtrak full-time (more than 3 years)

    Pros

    Job Security, benefits, as an employee ability to travel the rail at no expense.

    Cons

    An extremely political environment that does not grasp IT. A generic IT company that feels like something from the 90s. Personal growth is not dependent on ability to deliver.

    Advice to ManagementAdvice

    Leadership should not be oblivious to technology and development processes. Stop outsourcing, and embrace an IT culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Amtrak? Share Your Experiences

Amtrak

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.