Glassdoor is your free inside look at Angie's List reviews and ratings — including employee satisfaction and approval rating for Angie's List CEO Bill Oesterle. All 20 reviews posted anonymously by Angie's List employees.
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Bill Oesterle
Current Employee – been working at Angie's List full-time for less than a year
Pros – Angie's List had just hit it's stride and is growing at a very fast pace. I was interviewing out of LA and flown up to the Palo Alto office to meet with the Talent Acquisition Manager and Chief of Staff. The trip was very smooth and I was able to get back the same day. The interviewers made me feel very comfortable and welcome. They also did a great job answering my questions and concerns.
Cons – The only thing I would've changed with my in-person interview was requested an onsite rental car. I had to take the airtran to the main rental area and then another shuttle to the offsite rental place. However, they were very flexible with my interview start time and I did not feel rushed even though I was a bit late.
Advice to Senior Management – None yet.. keep doing what you're doing!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 15:50 PDT
Current Employee – been working at Angie's List as a contractor for more than a year
Pros – I am a contractor working for Angieslist for more than an year. I am very satisfied with the work I have been doing. There is a lot of scope to learn from the experienced engineers working to build great products. There is a lot of hands-on to get from the cutting edge technologies being used. I work on the modules that directly relate to the members. We have worked hard since last year to streamline the member payment and renewal process along with plethora of other things. I am glad that my voice is heard by the management. People are very friendly. Overall an excellent place to work at.
Cons – It has all the problems of a very fast growing company. Change in process and management initially is chaotic across the companies but it settles down gradually. The senior management is doing a good job and the communication chain has been improved.
Advice to Senior Management – Treat contractors like your regular employees. I feel sometimes that I don't get the similar treatment when it comes to the appreciation and the accolades as a regular employee does. Nevertheless, I am not demotivated as I am paid for what I do. It would be advised to have an inclusive policy. Most of the people I talk to are happy to be here. Please keep up the good job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-19 16:38 PDT
Current Employee – been working at Angie's List full-time for more than 3 years
Pros – There is lot of scope to learn upcoming technologies with lot of exposure towards business. As it's implementing the Agile process, a developer/QA has full control over features/requirements. If you are looking to grow in your career and build your knowledge both in technical and business, I would suggest this company is perfect place to land and learn with great people.
Cons – Need improvement in managing parking place but anyways I am just giving this con as no company will be perfect.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 14:47 PDT
Current Employee – been working at Angie's List as a contractor for more than a year
Pros – If you are fresher, this is perfect place to land and build your career. I have never seen any company with providing great opportunities to learn. You will have all freedom in the world to take time and build any feature according to requirement with quality. No one blames if you have introduced any bug in system, cos they understand your experience on product and provides more opportunity to correct your self.
Cons – Process needs to be improved in few areas. I don't have any negative feedback.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 14:59 PDT
Current Employee – been working at Angie's List as a contractor for more than a year
Pros – This is fantastic company to work with. specifically engineering team. Space for self and opportunity for learning on different areas of technology..Overall decent engineering leadership !! Employees and senior management people are highly accessible and do take part of projects executions !!!This is just great !!I have never seen in my previous experience...
Cons – Company is in path of larger growth and transforming hence certain drastic changes on process implementation...
Advice to Senior Management – Keep up the good job !!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 16:15 PDT
Current Employee – been working at Angie's List full-time for more than a year
Pros – Great vision, High octane and fast paced environment,diverse workforce,latest and greatest technologies,competetive benefits, free gym,casual environment,very less meetings,great career development opportunities,
Cons – Workspace is less but getting better. Medical benefits are ok. Structural issues due to rapid growth but management is on it. Parking is free but gets messy during rains.
Advice to Senior Management – Keep doing what you are doing and stay the course. It is working.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 16:13 PDT
Current Employee – been working at Angie's List full-time for more than 3 years
Pros – As someone with not a lot of work experience, Angie's List has given me the opportunity to really launch my career. Since it is a growing company, there is always an chance to be involved with a new, exciting projects. This hands on experience would be difficult to come by in a corporate setting. Promotions are based on merit, not seniority. Within a year, I was promoted based on my work. With many companies there are a lot of politics surrounding promotions-- not here!
Cons – Since there is a lot of growth, it is hard to keep up. Areas areas are under-staffed, but it's a good way to move up fast. There is such a need for talent!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-11 07:55 PDT
Former Employee – worked at Angie's List full-time for more than a year
Pros – Having a laid back atmosphere, a gym on site, being able to wear pajamas to work, and everything else that sounds like college would be a pro if anything about "working" for the company was great.
Cons – I had three positions within the company (mainly took another job to get away from my awful manager) and worked for an even worse manager. I didn't think that was possible. It is all politics and all a big party at Angie's List. The service providers are not valued, the members are not valued, and the employees are definitely not valued. My family and friends were absolutely horrified at the stories I would tell. I never saw anyone in upper management actually manage. Sales is lucrative but the stress is no way to live. The stress doesn't come from the actual sale..it comes from having no leadership and the leadership you do have, will turn on you when it suits them. Any other position outside of sales is low paying and very boring work.
Advice to Senior Management – Just throw in the towel.
No, I would not recommend this company to a friend
2013-05-17 16:03 PDT
Former Employee – worked at Angie's List full-time
Pros – Young atmosphere, PTO policy, Friendly co-workers.
Cons – Like most of the other reviews state -- Management is absolutely horrible. They won't have your back in any way and will let angry members, companies and other departments walk all over you and treat you like crap. Company is very dishonest to members and other companies alike and make things sound good by wording them strategically when really they are taking advantage of them. There is little to no room for promotion -- Managers hire friends or people they know a majority of the time. The pay in Sales department is good from what I have heard, but other departments are nothing. Expect to be on the phone ALL day long.
Advice to Senior Management – In all departments across this company employees are miserable. Listen to suggestions more. You have a D rating on your on website and don't seem to care.
No, I would not recommend this company to a friend
2013-04-26 08:24 PDT
Former Employee – worked at Angie's List full-time for more than a year
Pros – Good Benefits, Fitness center on site, good company gatherings. Decent Pay for most positions. I guess it's good job if you are just starting out.
Cons – Majority of people in supervisory roles have no business being in those roles. No real experience in leading a team and they are put in charge of 40-50 people right away. Not a good situation. Felt I had to be dishonest when trying to sell memberships. Monthly review process is kind of a joke since they keep changing the goals you are supposed to hit each month and they change what they are looking for all the time. Sales numbers can be hard to hit due to what they consider to be a sales call (wrong number counts as sales call) and their marketing practices work against the call center reps. Since they pay to come up first on a Google search, a lot of people think they are calling the actual service provider, so they are upset when they find out they are speaking to someone not with the provider and then even more upset when they find out they have to pay for service. I would think twice before accepting a position here if it is in the Sales or Service Call Center.
Advice to Senior Management – Hire people for supervisory positions that actually have some experience in supervising employees. The call center employees do not respect their supervisors and about 80% of them are looking for new jobs because of it.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-16 15:42 PDT
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