Angie's List Reviews

Updated August 28, 2014
Updated August 28, 2014
135 Reviews

3.4
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Angie's List CEO Bill Oesterle
Bill Oesterle
100 Ratings

Review Highlights

Pros
  • The people are great and lifelong friendships were made (in 8 reviews)

  • Laid back dress with great pay for a call center (in 14 reviews)


Cons
  • Only get promoted if you are friends with upper management (in 7 reviews)

  • The demands placed on sales reps is extremely high and exhausting (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Advertising Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales Consultant  in  Indianapolis, IN
    Former Employee - Advertising Sales Consultant in Indianapolis, IN

    I worked at Angie's List full-time for more than a year

    Pros

    The working atmosphere is fantastic. Thing of a work environment that allows you to essentially be your own boss and create your own success while being surrounded by a lot of great people. Angie's List is like a family. The company brand as well as the products and services that Angie's List offers is great. There are great workout facilities for you to get the most out of your day while on campus, they have programs set up for Employee Happiness, and you can make a very lucrative living there.

    Cons

    Angie's List is growing at an extremely fast pace right now. As with any company that experiences this, there can be some growing pains and the different internal programs can change on a dime. Be prepared to challenge yourself as a true salesman and be ready for an ever-changing environment.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Storefront Representative  in  Indianapolis, IN
    Current Employee - Storefront Representative in Indianapolis, IN

    I have been working at Angie's List full-time for less than a year

    Pros

    The people, the job, and they pay are all awesome. I love the people I work with because everybody is around to help if you have questions. The workplace environment is very relaxed but productive and a great place to learn and have a career in sales.

    Cons

    If you don't like change then this is not the place for you. The changes they make always seem to be pretty well thought out and beneficial for the employees but it can change frequently.

    Advice to ManagementAdvice

    Just give employees more of a heads up when changes are coming. Other than that keep pursuing the innovativing approach to home services because you can see that Angie's List is always looking to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Big Deal Consultant  in  Indianapolis, IN
    Current Employee - Big Deal Consultant in Indianapolis, IN

    I have been working at Angie's List full-time for more than a year

    Pros

    Good company, laid back culture, good perks to the job, leadership can be rough at times, but that's sales.

    Cons

    sometimes motivation can be based on fear

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Angie's List as an intern

    Pros

    casual environment, everyone is helpful, great coworkers

    Cons

    projects jump around a lot

    Advice to ManagementAdvice

    N/A

  6.  

    Fast-paced company, yet there are many colleagues who are willing to help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Email Marketing Intern  in  Indianapolis, IN
    Current Employee - Email Marketing Intern in Indianapolis, IN

    I have been working at Angie's List full-time for less than a year

    Pros

    Very comfortable workplace: people don't have to wear business casual

    Cons

    lack training and consistency between departments

    Advice to ManagementAdvice

    should pay more attention to new hire training

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    A very different culture, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advertising Account Manager  in  Indianapolis, IN
    Current Employee - Advertising Account Manager in Indianapolis, IN

    I have been working at Angie's List full-time for less than a year

    Pros

    Opportunity to grow. good pay. wellness mentality.

    Cons

    if you're getting use to something...wait, it's just about to change. As a rapidly growing company the change pace is just too much. if you are slow to adapt to change, this might not be the place for you. I really didn't feel that the company has a clear path for all this change. growing very fast, but then letting people go because growth is not catching up with financial plans.

    Advice to ManagementAdvice

    invest in coaching your managers to be be better coaches/mentors. everybody felt so new at what they are doing that there are not really coaching. very stressful job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Lots of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Angie's List

    Pros

    Some smart people to work with.

    Cons

    Very poorly managed. Certainly not a technology company. They had four changes of engineering leadership in less than a year, including firing the CTO, the CEO making tech decisions, hiring a VP who quickly left, and hiring a new CTO. The old CTO wanted to replace their old .net code with python, so he created an office outside of Indianapolis that started prototyping some code. This code was prematurely launched into production. The CTO lost support from the board, so they fired him. The CEO decided to replace the old .net code and the newer python code with scala, so he hired some outside consultants that started prototyping some code. This code will also be prematurely launched into production. They were also planning to convert the .net programmers - who created the first bad version of the site - into scala developers.

    Advice to ManagementAdvice

    When the new prototype fails, I hope the board will be consistently harsh with the CEO as they were with the old CTO. Realize that the choice of programming languages is not going to save the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Wonderful Place, Hard Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ad Sales Representative  in  Indianapolis, IN
    Current Employee - Ad Sales Representative in Indianapolis, IN

    I have been working at Angie's List full-time for less than a year

    Pros

    everything is perfect about this company minus the actual job.

    Cons

    Ad Sales is the worse possible job. money is wonderful, job is terrible

    Advice to ManagementAdvice

    have a better training program

    Recommends
    Approves of CEO
  10.  

    Engaging and respectful workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Angie's List as an intern for less than a year

    Pros

    The culture is undoubtedly phenomenal and they truly make you feel as though all employees are valued. Upper management listens to you regardless of your status and there is generally a high level of respect for all ideas, coming from the highest executive to the new employee who just got his bachelors.

    Cons

    The management seem to be ridiculously busy in terms of how frequently they are held up in meetings throughout the day. Regularly getting in touch with someone you need to can be difficult and take multiple attempts. It makes working on some deadlines frustrating.

    Advice to ManagementAdvice

    Keep being awesome, just set aside more time to respond to emails and keep in contact.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Care Representative  in  Indianapolis, IN
    Current Employee - Member Care Representative in Indianapolis, IN

    I have been working at Angie's List full-time for less than a year

    Pros

    Great schedule
    Decent starting pay
    SOME advancement opportunities
    You can go right to Angie herself and talk to her.

    Cons

    Managers not really around to assist you.
    Warning system prevents you from transferring departments, even if you know you will be better in another department.

    Advice to ManagementAdvice

    Less meetings and more floor time. Training could be a little better in regards to not just throwing everything right at a new employee all at once.

    Recommends
    Positive Outlook
    Approves of CEO

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