Ann Taylor Reviews

Updated October 23, 2014
Updated October 23, 2014
742 Reviews
3.3
742 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ann Taylor President, CEO, and Director Kay Krill
Kay Krill
370 Ratings

Review Highlights

Pros
  • Great discount for the employees with additional opportunities for coupons (in 88 reviews)

  • The employee discount is 50% and every quarter you get select items at 75% off (in 67 reviews)


Cons
  • All the time the store whats more credit cards more sales , never is good enough (in 70 reviews)

  • Despite what they say about being a company that "understands women" there is not much work-life balance (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience as a Loft sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ann Taylor LOFT Sales Associate in Austin, TX
    Current Employee - Ann Taylor LOFT Sales Associate in Austin, TX

    I have been working at Ann Taylor part-time (more than an year)

    Pros

    As a retail associate I always enjoyed working with my team. It's a fun environment, the clothes are nice and typically the customers are always pleasant as the age range is from young adults to Baby Boomers. Time off is always given for associates and there is room to grow into a sales lead role up to higher management.

    Cons

    Associates are not paid well starting out, closer to minimum wage. Because there are always sales in the store customers expect to always get low prices which can be difficult for associates to manage.

    Advice to ManagementAdvice

    Starting salary for associates should be higher and based on experience in retail.

    Recommends
    No opinion of CEO
  2.  

    Fantastic company! Strong culture focused on women.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ann Taylor

    Pros

    Very people focused especially for employees and customers.

    Cons

    Lack of schedule flexibility. Difficult for work life balance.

    Advice to ManagementAdvice

    None

  3.  

    Good Company, Assistant Mangers are OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Ann Taylor part-time (less than an year)

    Pros

    great pay, weekly check, good hours, great discount, good clients, always room for growth. this applies to me because I worked in a big store in the mall. there were a lot of employees at the time and everyone got above 20 hours.

    Cons

    the store i worked at relocated to a smaller store so there was a drastic hour cut. i don't like ANY of the assistant managers that I work with and it seems like they don't really like their jobs either. They all seem overworked and over-stressed, which is probably the reason for why they take their stress out on everyone else (ignoring, snappy responses, too chatty, just a mix of extreme behaviors)

    Advice to ManagementAdvice

    Appreciate your Assistant Managers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I've enjoyed working for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ann Taylor LOFT Sales Associate in Jacksonville, FL
    Current Employee - Ann Taylor LOFT Sales Associate in Jacksonville, FL

    I have been working at Ann Taylor part-time (more than 3 years)

    Pros

    The discount is good. 50% off for associates. You get Yearly raises. Its a Pleasant atmosphere to work in. Would recommend to a friend.

    Cons

    Pay is good for store managers and co managers but they don't pay their sales leads or sales associates very much, but it is still better than some retailers.

    Advice to ManagementAdvice

    There isn't any training programs and not much cross training. I don't feel there is much opportunity to work your way up. I wish they promoted more from within.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    very nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Riverhead, NY
    Current Employee - Supervisor in Riverhead, NY

    I have been working at Ann Taylor part-time (less than an year)

    Pros

    promotion, compensation, raise, pay, manager

    Cons

    office culture, time off, perks

    Advice to ManagementAdvice

    office culture, time off policies

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Roseville, MN
    Former Employee - Sales Associate in Roseville, MN

    I worked at Ann Taylor part-time (less than an year)

    Pros

    friendly environment, helping people, discount

    Cons

    hours are scattered and not consistant

    Advice to ManagementAdvice

    set work schedules

    Recommends
    No opinion of CEO
  8.  

    I'm not sure where to begin. ......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ann Taylor (more than an year)

    Pros

    I had a great sales team.

    Cons

    Nothing you do is ever good enough. Last minute changes everyday all day. Extremely long hours.

    Advice to ManagementAdvice

    Make sure to thank your team and understand that it is extremely challenging to do things on such short notice.

    Doesn't Recommend
  9. 1 person found this helpful  

    Southpoint Mall, Durham NC location is the worst EVER.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead
    Former Employee - Sales Lead

    I worked at Ann Taylor part-time (more than an year)

    Pros

    Great store to stress you out at.

    Cons

    Unreasonable expectations to complete daily. Poor training and pay. Managers and employees were always burned out as a result of it, never happy about being at work. This location cannot keep a store manager, they always quit.

    Advice to ManagementAdvice

    This location needs a separate team to come in and do floor sets, better support from upper management, more hands on training, more payroll, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Seven years, and still going strong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser

    I have been working at Ann Taylor full-time (more than 5 years)

    Pros

    Fashion forward; compassionate leadership; excellent benefits; dynamic environment

    Cons

    The biggest challenge working for this company is the lack of tools they give you to meet company guidelines. Deadlines are created and demanded, but product is late to ship or visual elements are shoddily done. However, this is not a deal breaker, and if you're resourceful, you can make it work.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I love it. I'm able to make the customer happy and it makes me happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sunrise, FL
    Current Employee - Sales Associate in Sunrise, FL

    I have been working at Ann Taylor part-time (less than an year)

    Pros

    It's very flexible. The work environment is commendable. I'm able to learn and do everything from cash rep to wardrobe to sales floor and freight. I'm encouraged to excel, improve, and grow.

    Cons

    None, except have to work on holidays, but, it's retail so what do you expect.

    Advice to ManagementAdvice

    Make sure everyone speaks the native language in the native country. All of the co managers should me mindful of their tone when speaking to employees and customers.

    Recommends
    Positive Outlook
    Approves of CEO

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