Answer Financial Reviews

Updated April 10, 2015
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3.4
50 Reviews
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Recommend to a friend
Approve of CEO
Answer Financial President and CEO Rob Slingerland
Rob Slingerland
30 Ratings

Pros
  • The absolute best part about working here is the opportunity to work from home (in 7 reviews)

  • A huge plus: work/life balance is definitely achievable (in 4 reviews)

Cons
  • Things move fast and expectations are high (in 2 reviews)

  • Base salary is very low and benefits are very expensive (you even pay for parking) No way to increase your base salary (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Great Place to Grow if You Enjoy Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Answer Financial full-time (more than 3 years)

    Pros

    One of the fastest growing companies in the online auto and home insurance policy sales industry. Owned by Allstate and closely affiliated with esurance, Answer Financial has been recognized as the 4th largest agency of its kind in the US. The training is extensive and prepares you adequately for the job of sales agent. Perfect position for the competitive, sales-minded individual who is willing to learn the system. With its rapid growth, opportunities for advancement to sales management are increasing for those so interested who demonstrate sales success.

    Cons

    The sales call center environment is not for everyone. There are many metrics that make up your variable compensation (agent opportunities, conversion rate, cross-selling, etc.) which can see complicated and confusing. Overly analytical approach to coaching and mentoring agents. It's all about the numbers. Initially, you must be willing to work a 4-day, 10-hour shift to start that includes at least one weekend day.

    Advice to Management

    Be more creative in engaging employees and implementing more incentive and recognition programs beyond buying lunch.

  2. Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales Agent in Encino, CA
    Current Employee - Insurance Sales Agent in Encino, CA

    I have been working at Answer Financial full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Possibilities of being able to work from home.

    Cons

    Overworked, Underpaid, Stressful tiered commission structure. The Tiered Structure Benefits the Company, Not the agent, No Base Pay Raise in 10 years yet minimum wages have gone up and agents are being paid close to minimum wage.

    Advice to Management

    Stop Screwing Agents Out Of Hard Earned Commissions And Treat Them With Respect. If you change the way agents are treated and paid. The High Employee Turn Over will minimize therefore collectively increasing the growth and development of new and existing clients. Creating Solid Company Growth and Earnings.

  3. Helpful (1)

    Future Employers beware! This is coming from one of the highest ranked agents in the companies history!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Encino, CA
    Current Employee - Sales Agent in Encino, CA

    I have been working at Answer Financial full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance, you don't have to take the job home. Great only if your 20 years old and this is your first job and if your 50 plus and cant go anywhere else.

    Cons

    This is a job not a career. Management is horrible, teach rules not how to sell. No future, changes always to benefit company not employee. You have to talk to the scum of the earth, the leads get worse as time goes on. Company is cheap hasn't given a raise in over 8 years.

    Advice to Management

    Don't award us with a 50$ bonus and a toy car after working there 5 years and $100 bonus and a toy car Porsche after working there 10 years...That is an insult to all of us.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    DO NOT WORK HERE UNLESS DESPERATE FOR A JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent
    Current Employee - Insurance Agent

    I have been working at Answer Financial

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Casual clothes, free bananas, over time often available

    Cons

    The company is owned by Allstate and I am embarrassed for them and the low salaries they pay. At Answer Financial you will often see individuals collecting cans and selling candy bars to co workers to help make ends meet. - the base salary of 13.71 has not been increased in 10 years.

        It appears upper management is posting some reviews in an attempt to look good. Be careful. You do not want to work here except when you have no other options.This is a grueling position and the majority of agents barely earn enough to survive unless you are recruited for one specific unit selling to Primerica referrals. ( most are not in this unit ).....if the company paid respectable commissions, you could put up with it. The tiered commission structure is ridiculous as you can come into work on the last day of the month, not sell a combo policy, and lose 500.00 out of your check. You earn $5 or $10 for sold and if the policies don't stay on the books for 4 months you will lose the commission. ( Motorcycle, RV and boat policies come in at $5.00 commission.

           Each month you are in the red with chargebacks if the policy doesn't stay on the books for t least 4 months. And you are not paid a dime on renewals

    Advice to Management

    Your commission structure is a joke and insulting. You will continue to lose employees ( who are always looking to get out ) until you pay a salary that is respectable and survivable. And 11 - 12 hour days to earn over time doesn't count.
    Also, pick up the 100.00 a month tab for employee parking

  6. Very happy to be working for Answer Financial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Encino, CA
    Current Employee - Anonymous Employee in Encino, CA

    I have been working at Answer Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Answer Financial is very business oriented and works hard to stay one step ahead in the competitive world of insurance. They also invest a lot in their employees. They provide solid inbound leads, opportunities to work with referral based sales and the tools needed to be successful. If you've owned your own insurance brokerage or worked for one that doesn't invest in inbound leads, you would know how expensive and how hard it would be to even get a customer on the phone. Answer works hard to keep competitive compensation for it's agents. Unfortunately the job market is so tough these days that it's very difficult to even find a job, let alone one you enjoy. However, if you can work smart and apply yourself here then you will be compensated a decent amount higher than the market average for similar jobs. I am very happy to work for Answer Financial and will always strive to advance with the company as opportunities come along.

    Cons

    If you focus hard enough you will find something you won't like with any company. If you like sales, helping people and willing to make money then you will be happy here. I have no cons to list at this time.

    Advice to Management

    Thank you for offering competitive compensation.

  7. A stable company with rewarding career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Answer Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company strives to provide their best for employees in terms of career satisfaction and work life balance. Work can get a little overwhelming at times, but the effort you put in is recognized by the senior management and rewarded very well. They offer a great compensation plan and plenty of room for improvement.

    Cons

    None that I know of

  8. Helpful (3)

    Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Knoxville, TN
    Current Employee - Sales Agent in Knoxville, TN

    I have been working at Answer Financial full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Consistent internet leads high call volume

    Cons

    Horrible leads terrible pay unprofessional environment

    Advice to Management

    Get new leads

  9. Helpful (2)

    Fast- paced and high energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Oak Ridge, TN
    Former Employee - Insurance Agent in Oak Ridge, TN

    I worked at Answer Financial full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Answer Financial offers a thorough training program with ongoing support. A person can make good money here, especially if you fit in with a fast paced, high energy environment. Base pay plus bonuses is a great incentive.

    Cons

    Not everyone's personality can handle a fast paced, high energy environment. It may leave you too drained and emotionally exhausted to achieve work/life balance. Not everyone likes mandatory overtime and working weekends. Know your strengths and goals before applying here.

    Advice to Management

    When choosing incentives for your teams, try to find out what interests then. Not everyone views it as an incentive to wear blue jeans on Fridays.

  10. Licensed insurane agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in Chattanooga, TN
    Current Employee - Insurance Agent in Chattanooga, TN

    I have been working at Answer Financial (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    on time, trainable, good salesman, determined

    Cons

    none that i can think of

    Advice to Management

    listen to employees

  11. Helpful (3)

    underpaid and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Answer Financial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    you can enter a raffle and win a wd-40, no joke! this company spits in the face of its agents. its a sad place to work in, should've known since the interview. their role play during the interview is pretty lame. like a role play will really show if you can close a deal or not.

    Cons

    gotta love being forced to sell a motorcycle policy only to be "compensated" with a whopping $5 (im not kidding). of course you keep the $5 if the policy sticks for 4 months! theres only a handful of agents who actually make some money in this company and theyre also fed the best leads. 95% of the leads are just garbage, you can tell policy wont stick but managers get paid for your efforts so they desperately want you to sell the policies. this is truly a dead end job

    Advice to Management

    advice to upper managements stop degrading your agents. treat us with respect and dignity. design a fair compensation plan. im tired of calling out on work days to avoid dropping a tier. stop being scumbag employers

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