Anthem Blue Cross and Blue Shield

  www.anthem.com
  www.anthem.com

Anthem Blue Cross and Blue Shield Reviews

Updated December 14, 2014
Updated December 14, 2014
75 Reviews
2.9
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Larry C. Glasscock
18 Ratings

Review Highlights

Pros
  • Competitive pay, good benefits, good training, friendly co-workers (in 6 reviews)

  • Great benefits Im most excited about the adoption assistance (in 5 reviews)


Cons
  • Their upper management is out of touch with employee concerns and issues with management (in 2 reviews)

  • poor wages, unfair ranking system, little respect from management, hostile work environment (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Woodland Hills, CA
    Current Employee - Systems Analyst in Woodland Hills, CA

    I have been working at Anthem Blue Cross and Blue Shield

    Pros

    Work at home, friendly co workers, great benefits.

    Cons

    Constant reorg and has a lot of different systems.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I in Denver, CO
    Current Employee - Customer Service Representative I in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time (less than an year)

    Pros

    You get to learn more and more everyday about the insurance business, affordable care act and the health Industry

    Cons

    The type of calls that come in everyday, I can't count on two hand how many times I've been cursed at by members

    Advice to ManagementAdvice

    .

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield as a contractor

    Pros

    Strength of resorces, hard workers, nice to work in

    Cons

    shift timing, odd hours, over time on weekends

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Anthem Blue Cross and Blue Shield

    Pros

    pay level and benefits are good

    Cons

    very poor communications
    poorly organized
    incompetent management

    Advice to ManagementAdvice

    don't have operational offices that have no clearly designated leaders

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Anthem Blue Cross and Blue Shield full-time (more than 5 years)

    Pros

    Friendly employees
    good training
    401k
    tuition reimbursement
    okay benefits

    Cons

    No room for advancement
    micro management
    No flexibility
    managers have favorites
    organization does not keep employee informed

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Richmond, VA
    Current Employee - Customer Service Representative in Richmond, VA

    I have been working at Anthem Blue Cross and Blue Shield full-time (more than 3 years)

    Pros

    a few bucks but not worth it

    Cons

    people, bosses, environment, smells, equipment

    Advice to ManagementAdvice

    quit

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Denver, CO
    Current Employee - Customer Service Representative II in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time (more than an year)

    Pros

    Great dealing with people who need help and I was able to help them

    Cons

    Sometimes you get tired of hearing the same stories

    Advice to ManagementAdvice

    Keep your good people

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Hiring Process

    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC

    I have been working at Anthem Blue Cross and Blue Shield

    Pros

    So far I have seen any.

    Cons

    My area has a high turn over rate at the Blue Cross Blue shield because they are constantly hiring. I have submitted so many applications for positions that I know I am qualified for. I have over 10 years experience on my resume that fits what they are looking for and still NO phone call. I am wondering what the heck they look for on resume when trying to hiring someone for a position they have listed.

    Advice to ManagementAdvice

    A phone call for an interview would be, especially if the person is more than qualified to do the position in which they are applying.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It's been very eventful.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield full-time (more than 3 years)

    Pros

    Never a dull moment, job security & great skills acquired. Pretty routine work, flexible schedule and a great company to work for.

    Cons

    Poor management, lack of training & promotion. Very detailed. Strict department that's production based and had a very high turn over rate.

    Advice to ManagementAdvice

    Always have integrity

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Processor in Manchester, NH
    Current Employee - Transaction Processor in Manchester, NH

    I have been working at Anthem Blue Cross and Blue Shield full-time (more than 10 years)

    Pros

    Getting paid and leaving at the end of the day

    Cons

    Working with difficult people, no overtime

    Advice to ManagementAdvice

    nope, nothing, nada, zero, zip, no comment

    Negative Outlook
    Disapproves of CEO

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