Anthem Blue Cross and Blue Shield

  www.anthem.com
  www.anthem.com
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Anthem Blue Cross and Blue Shield Reviews

Updated September 3, 2014
Updated September 3, 2014
67 Reviews
3.1
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Larry C. Glasscock
15 Ratings

Review Highlights

Pros
  • Great benefits Im most excited about the adoption assistance (in 5 reviews)

  • Pretty good benefits and decent salary (in 5 reviews)


Cons
  • There is truly no stability in the company and the number of lay offs have been extensive (in 2 reviews)

  • no job stability--lay off every quarter (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Denver, CO
    Current Employee - Customer Service Representative II in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than a year

    Pros

    Great dealing with people who need help and I was able to help them

    Cons

    Sometimes you get tired of hearing the same stories

    Advice to ManagementAdvice

    Keep your good people

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's been very eventful.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than 3 years

    Pros

    Never a dull moment, job security & great skills acquired. Pretty routine work, flexible schedule and a great company to work for.

    Cons

    Poor management, lack of training & promotion. Very detailed. Strict department that's production based and had a very high turn over rate.

    Advice to ManagementAdvice

    Always have integrity

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Worthington, OH
    Former Employee - Customer Service Representative in Worthington, OH

    I worked at Anthem Blue Cross and Blue Shield full-time for less than a year

    Pros

    Competitive pay, good benefits, good training, friendly co-workers. Decent PTO.

    Cons

    Management not grounded in reality. Long hours. Mandatory OT with the OT you just voluntary worked the day before not counted in any way. Departments shut down and those employees given 90 days of continued employment, meaning those employees didn't care about their jobs or the lies they told.

    Advice to ManagementAdvice

    Learn how to do the jobs you are supposed to be "managing", not just approve payroll and PTO time.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Worst Job Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than a year

    Pros

    Nothing and nothing, nothing, nothing and nothing again

    Cons

    Where do I start, management, pay, micromanagement. RUN do not apply

    Advice to ManagementAdvice

    Treat your employee's the way you want your customers treated, like human beings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Overall Anthem BCBS is a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Had most holidays off with pay

    Cons

    Start off pay wasn't negotionable

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Only care about the shareholders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor II  in  South Portland, ME
    Former Employee - Claims Processor II in South Portland, ME

    I worked at Anthem Blue Cross and Blue Shield full-time for more than 10 years

    Pros

    Decent pay and benefits, was able to work at home

    Cons

    As the company got bigger they took away more & more. We were always told to do more with less. Less training, less support, etc. Reorganized and outsourced as much as possible as they could pay them less than 1/2 of what they were paying us-all about the bottom line for the share holders. Say they are family oriented but definately are not.

    Advice to ManagementAdvice

    Stop following the herd, step up and do the right thing for the associates as well as the memebers. Stop playing favorites.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    temp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group Underwriter Senior  in  Roanoke, VA
    Former Employee - Group Underwriter Senior in Roanoke, VA

    I worked at Anthem Blue Cross and Blue Shield full-time for more than a year

    Pros

    steady contract clean restrooms cafeteria

    Cons

    fellow employees parking lots traffic

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    A very focused company with clear goals and objectives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales  in  Los Angeles, CA
    Former Employee - Director of Sales in Los Angeles, CA

    I worked at Anthem Blue Cross and Blue Shield full-time for more than 10 years

    Pros

    A long-term employer with great employee benefits, retirement and working environment. A company that cares about their business and customers.

    Cons

    Politics and internal communications.

    Advice to ManagementAdvice

    Bottom up advice and ideas will contribute to the organization's bottom line.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Review of Anthem Blue Cross and Blue Shield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst  in  Woodland Hills, CA
    Former Employee - Business Systems Analyst in Woodland Hills, CA

    I worked at Anthem Blue Cross and Blue Shield full-time for more than 10 years

    Pros

    The benefits are superb, the salary is in line with today's market and the necessary tools for advancement are readily available.

    Cons

    There are many reorganizations that lead to lay-off. So you must choose wisely when accepting an offer.

    Advice to ManagementAdvice

    More communication is necessary in order to stimulate the team members to do the very best to continue to add value with each project regarding system enhancement.

  11.  

    It was a good place to work

    • Career Opportunities
    Former Employee - Enrollment and Billing  in  Louisville, KY
    Former Employee - Enrollment and Billing in Louisville, KY

    I worked at Anthem Blue Cross and Blue Shield as a contractor for less than a year

    Pros

    The permanent employees were excellent to work with

    Cons

    Non-consistent Leadership needs to be more considerate of contract employees and their training needs to be more organized

    Advice to ManagementAdvice

    When they hire contract employees their opinions should matter. The training could be more organized

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