Aon Hewitt Reviews in Orlando, FL

Updated August 26, 2014
Updated August 26, 2014
1,148 Reviews
3.1
1,148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aon Hewitt CEO Kristi Savacool
Kristi Savacool
305 Ratings

Review Highlights

Pros
  • There is ample room for growth and the company seems to really respect work-life balance (in 155 reviews)

  • Flexible work schedule where you can work from home or remotely (in 47 reviews)


Cons
  • work life balance is a bit of concern at times (in 60 reviews)

  • No work / life balance expect to work holidays (in 16 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to learn from

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Specialist  in  Orlando, FL
    Former Employee - Client Specialist in Orlando, FL

    I worked at Aon Hewitt full-time for more than 5 years

    Pros

    Large company, many location to chose from

    Cons

    Slow growth, a lot of politics and red tape

    Advice to ManagementAdvice

    Better succession plans

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good Opportunity for New College Grads... Not so much for Experienced Professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Orlando, FL
    Former Employee - Systems Analyst in Orlando, FL

    I worked at Aon Hewitt full-time for more than a year

    Pros

    Provides good experience for new college graduates in a corporate environment. Also good exposure to product/project management processes and how it affects all levels (From the Client Team/BAs to LSA & SAs and finally to SCAs). The Onboarding process was also pretty good and engaging, ramp up time wasn't as long as expected. Good diversity of professionals from varying ages and backgrounds.

    Cons

    Proprietary systems and tools do not provide future job/career marketability. Work Life balance can be challenging during busy months and overtime/working off hours comes off as being 'volun-told' rather than 'volunteer'

    No opinion of CEO
  3.  

    Great until the bullying started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager  in  Orlando, FL
    Current Employee - Team Manager in Orlando, FL

    I have been working at Aon Hewitt full-time for more than 10 years

    Pros

    Pay. 401k match is great.

    Cons

    The management. As a current manager Team Manager I see how someone is attacked and bullied for how they dress or their age due to being younger. This is wrong. Management is worse than the customer service reps.

    Advice to ManagementAdvice

    Look at what your reps are saying about their manager not a disgruntled employee. GMs should be people managers first before even considered. Unfair treatment for flexing time off, working from home. Some managers are allowed others are not depending if your GM likes you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Awful Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Setup Configuration Specialist  in  Orlando, FL
    Current Employee - Setup Configuration Specialist in Orlando, FL

    I have been working at Aon Hewitt full-time for more than a year

    Pros

    1. Cafeteria
    2. Clinic on site
    3. Starbucks on site
    4. Benefits (not great benefits, but you have healthcare, 401k retirement, PTO, etc... some employers don't offer that)
    5. Flexible hrs (you can arrange your schedule with you mgr. as long as you do 40 hrs. they don't mind when you come and go to the office)

    Cons

    1. Proprietary software and tools that can only be used at Aon and does not translate well outside the company. (Good luck explaining TBA and tools to someone in a job interview outside of Aon)
    2. Very old technology (just recently migrated to Windows 7)
    3. Zero incentive and motivation to perform. (Not eligible for bonus, and annual raises if you are lucky. It does not matter how hard you work or well you perform raises are rare and highly regulated)
    4. The Training is some of the worst I have ever experienced. (Senior staff get mad we don't know the procedures or answers but they were never shown to us in the first place.)
    5. Work load distribution (AE is intense and you will have many late nights at the office, however the rest of the yr you are sitting at your desk counting the hrs go by)
    6. Salary - it does not matter if you have a graduate degree or certifications you get the same salary as a kid straight out of school with a BA degree.
    7. SCS can't get laptops. We can't work from home like everybody else. Although the rest of the team maybe virtual and work from home, we need to show up at the cubicle in the office everyday. (Yes, on calls I can hear you walking your dogs and playing video games).
    8. Repetitive and boring work
    9. No input on decisions, travel, or contact with clients on projects
    10. Career development and growth stinks. There is very little mobility and freedom in the company. Your choices are to become a Systems Analyst which does not look like fun.

    Advice to ManagementAdvice

    The technology being used is a joke and behind with the times. Get senior employees to give training in the empty conference rooms not being used and share the knowledge instead of taking outdated web based training that does not prepare anybody for the role. You would not have such HIGH TURNOVER if you would pay your employees and give them incentives to do a good job. The people that are staying behind are the desperate employees that can't find work anywhere else or just trying to get some experience on there resume before they take off to get paid at there next job.

    Doesn't Recommend
  6.  

    Competitors pay more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LOA Claim Manager  in  Orlando, FL
    Current Employee - LOA Claim Manager in Orlando, FL

    I have been working at Aon Hewitt full-time for more than a year

    Pros

    Pretty Good Benefits, relaxed dress code

    Cons

    Lack of true culture, promotion can be based on "who you know", poor communication and a lot of confusion

    Advice to ManagementAdvice

    Try using a true incentive plan and reward method, (fail & punish method not working)
    Be proactive instead of reactive
    Stop taking on new major clients before employees are in place to handle the workload
    Hire managers that really know what it means to "manage" and have experience

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Horrible middle management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Orlando, FL
    Current Employee - Customer Service Associate in Orlando, FL

    I have been working at Aon Hewitt full-time for more than a year

    Pros

    The pay, some of the benefits

    Cons

    Poor team Leads, they are too busy trying to advance and not really understanding what you are asking them.The one in Orlando Fl, has a lot of Ghetto un professional managers and team leads, poor leadership skills, they are huge on having cliques, and helping only their friends and family. Barely team morale, not really big on team players. They dress and act very unprofessional.

    Advice to ManagementAdvice

    Advice to management, train your managers better, and make sure you are having weekly huddles to make sure things are going as planned.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    New to Aon Hewitt-Orlando!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL

    I have been working at Aon Hewitt full-time for less than a year

    Pros

    Pleasant work environment with lots of natural beauty on the property, good and detailed training, full and excellent benefits, very secure building, and friendly and helpful co-workers : )

    Cons

    Be prepared to learn a lot everyday. If the computer system ever goes down (you're SOL until it comes back up) and you must keep up with somewhat high expectations and criteria to get bonus and/or promotions.

    Advice to ManagementAdvice

    Overall, I really like this company and think everything is run really well. I guess the only thing I would say is that the attendance policy (timing adherence) can be pretty tough and there is a possibility that you will be moved around from your original department, which would stink if you really enjoyed it in that department.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good company with many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Aon Hewitt for less than a year

    Pros

    The atmosphere at Aon is generally laid back. The fellow colleagues are easy to get along with and there is an onsite cafeteria.

    Cons

    Depending upon the servicer, you aren't able to receive phone calls due to the lack of cell phone signal.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The internship program will get you used to working in a professional setting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefits Operations Administrator  in  Orlando, FL
    Former Employee - Benefits Operations Administrator in Orlando, FL

    I worked at Aon Hewitt as an intern for more than a year

    Pros

    The people are very friendly and are willing to help you if you need it. If you show any type of self initiative they will love you and most likely offer you a full time position (thats what internships are usually for). If this is your first time working in an office setting it is a great learning experience. It is also a great resume booster because Aon is a well known international company. It's kinda like the movie Office Space but more relaxed.

    Cons

    It is a VERY large company and you can get lost in the chain if you are not careful. The industry itself is a dull industry to be in. It's not HR, it is benefits management. Since the company has been around for a long time, different rules apply to different clients/companies and it can confuse you even though you have been there for years.

    Advice to ManagementAdvice

    Training doesn't help you very much. I would start by focusing on the big picture and work your way down the chain all the way to the interns.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great People and Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Systems Analyst  in  Orlando, FL
    Current Employee - Lead Systems Analyst in Orlando, FL

    I have been working at Aon Hewitt full-time for more than 5 years

    Pros

    - People
    - Flexibility with work schedule

    Cons

    - Work/life balance
    - Pay
    - Lack of domain training
    - Low employee engagement
    - Leadership

    Advice to ManagementAdvice

    Focus on education and retention of both colleagues and clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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