Aon Reviews

Updated July 31, 2015
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509 Employee Reviews

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  1. READ BEFORE YOU APPLY!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Orlando, FL
    Former Employee - Customer Service Representative in Orlando, FL

    I worked at Aon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Insurance are little cheaper.there is no other pros at all.

    Cons

    Cant use your vacation time, horrible and smallest amount of training for this huge job, no support when you start your job, horrible managers. huge employee turn over, all year hiring so that means all year people quit after few month.

    Advice to Management

    Let me tell you before you make the biggest mistake in your life and could jeopardize your stability of life. Beware stay away from AON. Only 2 weeks of training for such a scenario based job. After the training there is no floor help all are based on chat so you have to hold the customer on the phone for hours for 1 minute answer due to all are busy to cover themselves. They say you have those so called vacation but you’ll never be able to use that due to new hire No flexibility for your life such as you’ve doctor’s appointment you will not be able to take time off due to service level or so many rubbish excuses If you are going to school think twice before even you are applying as they require their needs first no flexibility for your school or exam. Managers will grade your call based on their judgment against you so if you are thick you will be in their junk list so no matter how hard you try due to you are not pretty you will be always grade low. Biggest frustration is no help over the floor, have 10 + years call center experience could not able to go through their horrible biased rude trainer ,they will expect you to research for hours putting customers on hold for 2 min answer, those problem could be solved if there is a floor coaching or trainer but they are horrible cheap in terms of training new recruit and they will dump you after few months saying not all job are meant for every one where as this job can be done without any high school grad people, just if they would have support. Their employee retention is lowest like 5% people stay so you can guess they hire all year round. They will lower ball you ,if you do not bargain they will reap you off for such hard and crazy job. Everything is outsourced in this job so for small time change you have to apply outside of the country and wait for day’s to sort some small time off things. In the interview they will amazed you with their huge building ,vacation and so many internal opportunity but trust me most of them are very rare to achieve and it is kind of exaggeration about the opportunity there is hardly any. People who never worked over the phone could be your manager so better get ready for their harsh rating on your call though you are new hire there is no mercy from them. If you do not know better you might be okay there if you worked some where okay place, please do not bother to apply and waste your life.


  2. Helpful (2)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Chicago, IL
    Current Employee - Assistant Vice President in Chicago, IL

    I have been working at Aon (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, smart colleagues who are generally sophisticated and hard working. Good career growth opportunities within a global organization. Offers work environment flexibility and volunteer opportunities.

    Cons

    While some super-stars are identified early and cultivated, salaries tend to increase slowly (very low single digit percentages) for the rest of the employees. Super-star status can seemingly be arbitrarily bestowed.

    Advice to Management

    Define career tracks more consistently. Disclose average salary ranges of titles across the organization. Better training of managers to effectively communicate on these issues with subordinates.


  3. Flexible, friendly, long hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at Aon full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Super flexible, competitive environment, tons of untapped benefits. On a whole a good place to work. Aon allows you to make what you want of your career. Upper management is extremely supportive

    Cons

    Typically the hours tend to be long. I'm sure you will find this t any large company but there are a significant amount of just "doers". Not a lot of thinking outside the box

    Advice to Management

    NA


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  5. intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aon

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great internship experience. I learned a lot during my time at Aon.

    Cons

    No cons, had a very positive experience.


  6. Helpful (1)

    Premium Account

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Aon

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pleasant environment , average people, Partial good benefits

    Cons

    Low Salary, horrible health benefits,

    Advice to Management

    Raise pay and you'll actually succeed in your expectations from your employees.


  7. Aon - Great company to work for...!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Telecommunications in Irvine, CA
    Former Employee - Director of Telecommunications in Irvine, CA

    I worked at Aon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic benefits, leadership, career growth opportunities.

    Cons

    The only downside I have to share is that I had to turn down a promotion for personal reasons. The new role would have required my relocating from Irvine, CA to Chicago, IL. At the time that wasn't something I could do.


  8. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL

    I have been working at Aon

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Diverse employment practices. They hire different people of different ethnicities and backgrounds.

    Cons

    Position not respected. Cliquish atmosphere, it's not what you know but who you know.

    Advice to Management

    Consider skills and experience obtained outside of AON when considering candidates for advancement and how they can translate.


  9. aon customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincolnshire, IL
    Current Employee - Anonymous Employee in Lincolnshire, IL

    I have been working at Aon full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefit package Opportunity for job growth

    Cons

    Call center environment is very stressful

    Advice to Management

    More time off the phones to complete other job duties for the call center employees


  10. Great Benefits, Terrible Pay, Few Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Analyst in Houston, TX
    Current Employee - Payroll Analyst in Houston, TX

    I have been working at Aon (Less than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Benefits are great! Wonderful if you have a passion for outsourcing and health and benefits

    Cons

    They expect you to work there 5 years before you get a promotion. The merit cycle is not the most encouraging

    Advice to Management

    Talk to your leaders about encouraging employees


  11. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portrait Artist in Skokie, IL
    Current Employee - Portrait Artist in Skokie, IL

    I have been working at Aon (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I work at home ... they are in Canada. They commission me to paint portraits for their 25 year employee incentive. Super nice people

    Cons

    none none none none none none none none none none none none none none none none none none none none none none none none



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