Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews in Phoenix, AZ

Updated October 18, 2014
Updated October 18, 2014
314 Reviews
2.7
314 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
108 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 23 reviews)

  • Nice work environment, great colleagues pretty good benefits (in 15 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 7 reviews)

  • Upper management (VPs and above) seem to have no clue what is going on or how to run a company (in 11 reviews)

More Highlights

158 Employee Reviews Back to all reviews

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  1.  

    IT Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Phoenix, AZ
    Current Employee - IT Manager in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Some great leadership, family feeling with some leadership

    Cons

    No balance, uncertainty, no direction

    Advice to ManagementAdvice

    Go back to people first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Innovative global education company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Phoenix, AZ
    Current Employee - Director in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    The people and thought leadership at Apollo are the biggest assets to the company.

    Cons

    Goals can sometimes be misaligned with corporate objectives.

    Advice to ManagementAdvice

    Coach teams effectively and monitor progress to company results.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Cool mission but a lot of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Phoenix, AZ
    Former Employee - Senior Project Manager in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    Industry is fascinating and has great social importance. They're stingy on vacation in the first year (9 days vacation) but things get better afterwards. Not a sweatshop but performance-oriented management and educational mission makes you want to work hard.

    Cons

    Lots of politics due to conflicts/overlap between University of Phoenix and Apollo Management.

    Advice to ManagementAdvice

    You need to diffuse the tension between Apollo and University of Phoenix. UOPX employees assume Apollo executives are not being genuine.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great years ago, but has been a struggle working here the past few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Phoenix, AZ
    Current Employee - Sales in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Great people, benefits, and opportunities.

    Cons

    Senior leadership and for-profit scrutiny...hard to see a future in this industry at this point.

    Advice to ManagementAdvice

    Listen to the front line...not all decisions should be made from the ivory towers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    I have seen it all in three years at one company - the good, the bad and the ugly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Project Manager in Phoenix, AZ
    Current Employee - Senior IT Project Manager in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    The teams I work with are great and the environment we create is good.
    Some managers are awesome (but are subject to the same stupidity of leadership the rest of us are).
    Pay is just ok but not market rate for some positions; benefits are standard.
    Work life balance is good-depending on your manager; flexible hours and telecommuting are generally available.

    Cons

    All around is chaos and disorganization.
    Constant RIFs and reorgs have doomed morale; not sure it's retrievable.
    Attrition is taking the best and the brightest, as well as the tribal knowledge and experience, left after the RIFs.
    Pay increases are a joke and everyone gets the same thing--whether they actually do any work or not.
    There is no access to training or conferences for continuing development or career advancement.
    Most middle management is incompetent.
    Upper management are brand new (again) and trying to remake a 200+ person org into a mirror of a successful 20 person group by fixing what isn't broken.
    Complete sea change in software development methodology because new management just didn't get it and they used to be PMs so they want everything run traditional PMO way.
    There is very little real information about vision and mission any more; it's all rah rah pep rally unless they need something from us; like writing letters to Congress. And if I hear Sajor say one more time, "I really appreciate all the hard work you all do" in that condescending voice I might throw up.
    I want to say the vision of making advancement through education available to all is great but I have learned it really is all about making money; the constant focus on $$--having to cut budgets and then still having to find other ways to cut costs (to ridiculous levels) after that--is all we hear about any more.

    Advice to ManagementAdvice

    Listen to the experienced and knowledgeable people you have left.
    Stop trying to fix what isn't broken; address the actual problems.
    Make pay increases merit based or stop the charade of annual reviews. Why should I continue working to help Sajor achieve his goals when there is nothing in it for me? Because seriously, a 2% increase year after year no matter how hard I work is an insult.
    Stop promoting unqualified and undeserving people into management roles.
    Provide some incentive to those of us who have stuck around throughout this colossal debacle of RIFs and reorgs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    From the perspective of IT, a midsize enterprise that thinks its a lot bigger than it really is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Phoenix, AZ
    Former Employee - Systems Engineer in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    A fair amount of autonomy, decent benefits & salary.

    Cons

    Leadership, especially on the executive levels of the IT portions of the company.

    Advice to ManagementAdvice

    Get a vision, take action.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Badly Siloed at First, Now An Even Bigger Siloed Mess. All the Half-Way Decent People are Long Gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Phoenix, AZ
    Former Employee - Senior Software Engineer in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 5 years)

    Pros

    If you're on one of the teams that does nothing, you get to sit around working on other stuff all day. Benefits are about average. Pay is average.

    Cons

    Certain teams are horrendously overworked while others sit on their thumbs doing nothing. Horrible senior management. Middle managers that aren't much better. Individual contributors who are decent get bogged down in constant politics of politically correct vs. right thing to do. Middle managers are basically slaves to their bosses and independent thought is punished. If you have the ear of the one of the senior people, no matter how dumb your idea is, it's going to get implemented. And if you don't, regardless of how good it is, it won't. Zero advancement ability once you've gone beyond individual contributor level. Unbelievably stupid stack-ranking system for employees invented by Ratbert that keeps all the mediocre individual contributors employed.

    Advice to ManagementAdvice

    Management should fire themselves and start over. Strategically, they need to go back to being a school that provides a modest education for those that can really use it but can't afford the time commitment of driving back and forth to a campus five days a week. Get rid of all the ground campuses and go online only. Lower tuition. Stop trying to be a technology company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great people overall, terrible IT management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Phoenix, AZ
    Former Employee - Business Analyst in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    When the company's IT department is not in a crisis situation, it's not a bad place to be. Really enjoyed working with most individual contributors, but was astounded at the incompetence of many (thought not all) in upper levels of management. The company felt like it was run by college graduates who did their entire career growth inside the company.

    Cons

    The company was almost always in crisis due to constant IT issues, management realignments and/or political infighting. During my 3 years at Apollo, IT reorganized no fewer than 4 times.

    Most IT middle management was comprised seemingly of mid-career software engineers who thought they knew what they were doing who in actuality advanced through cronyism.

    Most IT individual contributors were foreign workers with visas. The company can't honestly be said to be a major job creator of high paying jobs for local residents since most IT jobs were filled by foreign workers paid substandard (below market) wages with little protection from abuse from their employer.

    Advice to ManagementAdvice

    Develop an ethical business model that doesn't depend on fast-tracking government loan payouts to bolster revenues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    THE BEST company in Phoenix valley if you like Open Source stack like Java/J2EE and Cloud, Hadoop, MongoDB.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Solutions Architect in Phoenix, AZ
    Current Employee - Staff Solutions Architect in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    They let you choose the technology and tools and give you full freedom to implement your ideas
    Best work life balance
    Awesome salary

    Cons

    The leadership - couldnt manage student enrollment downfall
    Primary issue is because of high rate of leadership refresh at the top of the organization
    Every new leader has his own view and leaves the company prematurely without realizing the efforts, and the next one comes and starts afresh.

    Advice to ManagementAdvice

    PLEASE trust your long-term employees and promote them as leaders instead of relying on some outsiders. We have seen several rounds of leadership from several other companies. They still couldnt control the student enrollment issue.
    There are still lot of great leaders who have been with the company for years. Identify and promote them.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Company is ready for change, but is letting HLC regulation impact all business decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Phoenix, AZ
    Current Employee - Vice President in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Workforce Solutions is a high growth team with a lot of opportunities. Position works directly with senior and c-level executives of global accounts. Good culture and vision.

    Cons

    Too much process involved in developing a relationship. Corporate services are not designed to support B2B sales. Highly regulated business. The company has a lot of politics at middle and senior levels.

    Advice to ManagementAdvice

    Reduce the jockeying for power and position and focus on the business. Stop letting regulators and corporate staff from allowing the company from changing business model. The company is allowed to sale its services without higher ed regulations

    Recommends
    Neutral Outlook
    Approves of CEO

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