Apollo Education Group Reviews in Phoenix, AZ

Updated August 20, 2014
Updated August 20, 2014
294 Reviews

2.7
294 Reviews
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Recommend to a friend
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
97 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 18 reviews)

  • Good benefits especially tuition but you can't do anything with the degree after (in 15 reviews)


Cons
  • There is a lack of communication when informing impacted personnel of business strategy changes (in 5 reviews)

  • Degrees from the University of Phoenix (in 5 reviews)

More Highlights

149 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Started out good, then things fell apart; they shut down our entire division and outsourced it to India.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Contractor  in  Phoenix, AZ
    Former Employee - Marketing Contractor in Phoenix, AZ

    I worked at Apollo Education Group as a contractor for more than 5 years

    Pros

    You can telecommute, given lots of autonomy, good pay for contractors. But no job security, and they seem to drive out their top talent and retain the worst people. No room for advancement, and they often keep people as "temps" for literally years and years.

    Cons

    Incompetent management, toxic culture, rewarded only the nastiest people. Poor ethical standards.

    Advice to ManagementAdvice

    Stop trying to be so money-grubbing and return to focus on education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Need more advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor  in  Phoenix, AZ
    Former Employee - Enrollment Advisor in Phoenix, AZ

    I worked at Apollo Education Group full-time for more than 3 years

    Pros

    Benefits and culture. Education free is nice.

    Cons

    No opportunity to advance from entry level, even with advanced education

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Belittling. Makes it worth making sure you get your education so you aren't stuck in a job like this your entire life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - School Certifying Official  in  Phoenix, AZ
    Current Employee - School Certifying Official in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than 3 years

    Pros

    Helping veterans receive their education.
    Decent pay for the level of education required.

    Cons

    Opportunity to advance in veterans affairs department.
    Directors are biased and disrespectful
    You need to be somebody's friends on Facebook and go to their weekend barbeque to not be in the spot light of "so and so did something wrong"
    Very high school in the way things are addressed by management or directors
    Someone who sits down and does their work and doesn't socialize is reprimanded for being unapproachable yet someone who is talkative is unmotivated and unproductive.
    To avoid firing someone they make a situation more and more miserable until the person quits on their own instead.

    Advice to ManagementAdvice

    We should not be Facebook friends. It takes the professional and business out of the situation and turns it personal.
    Start taking people seriously and paying attention to what someone has to say because believe it or not someone who had been doing this job for years (actually doing the job not management or directors) may actually have some insight into what can make a difference in a day or a new process.
    Sit down and process yourself for a week. If you can't meet the numbers or have an acceptable audit, then it's time for you to step down.
    Sometimes the squeaky wheel should be removed not attended to. Get over offending so and so because she's sensitive and lay it down straight. If she doesn't like it then she needs to thicken her skin.
    Tattle tales should not be rewarded when it is obvious they blow things out of proportion
    Positive feedback or at least constructive criticism is always ALWAYS better than tearing someone to bits and leaving them that way.
    Empower your employees don't trample on them

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    The current CIO is outsourcing IT jobs

    Current Employee - Network Administrator II  in  Phoenix, AZ
    Current Employee - Network Administrator II in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than 5 years

    Pros

    The good thing is that job pay is good at this company. There are chances for advancement, if you're in the right department. Vacation days also advance quickly.

    Cons

    The worst thing about this company is that the current CIO is outsourcing IT jobs to India! And the CIO did not bother to find out the full capability of each IT department before pushing them to outsource. This is clearly a decision made without regard to in-house customer desires. If your job is aligned with the education part of this company, I think you are alright. But if you are in the IT department, look out!

    Advice to ManagementAdvice

    Realize that American jobs are more than just dollars on the bottom line. American jobs make our country strong and instill pride and honor in the communities in which we live. Don't sell out America!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Apollo Group - University of Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support  in  Phoenix, AZ
    Former Employee - Technical Support in Phoenix, AZ

    I worked at Apollo Education Group full-time for more than 3 years

    Pros

    Organized help desk support and training is useful.

    Cons

    The company employee policies and management are not as helpful for use and are in a constant state of revision as well as other processes. Sick time policy supports constant attrition and turn over and is likely a business practice tool.

    Advice to ManagementAdvice

    Change your sick time policies and stick with one that doesn't support constant attrition.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Overall good company, lots of opportunity for career growth over my years of employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Phoenix, AZ
    Former Employee - Admissions Representative in Phoenix, AZ

    I worked at Apollo Education Group full-time for more than 8 years

    Pros

    Excellent benefit package, salary, education benefit for you and your family, locations nationally and online-home office potential.

    Cons

    Management was promoted based on numbers. Nepotism, and unethical practices were but a few of the issues they faced in the late 2009 in the for profit higher education crisis. Many growing pains, employees fearful of lay offs, constant change as they are driven by profit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Operation Research Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Research Analyst  in  Phoenix, AZ
    Current Employee - Operations Research Analyst in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than a year

    Pros

    Good work life balance, Not much pressure

    Cons

    Difficult to change the mind set of higher management

    Advice to ManagementAdvice

    Open to new ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    A company looking to reinvent itself...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than 8 years

    Pros

    Opportunities still exist in the company that can still be great for a career. Compensation is average. Work-life balance is dependent on position in the company.

    Cons

    The company is going through lean times. Looking to be more efficient and really willing to take on more risk for cost savings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Phoenix, AZ
    Current Employee - IT Manager in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than 3 years

    Pros

    Strong vision. Focus on long term strategy. Very student focused.

    Cons

    Process heavy. Lack of direction. Challenges with retaining top talent

    Advice to ManagementAdvice

    Focus on the the talent pool and finding ways to attract top talent in the valley.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Hemorrhaging money and sinking fast like all for-profit schools today.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  Phoenix, AZ
    Current Employee - Software Engineer II in Phoenix, AZ

    I have been working at Apollo Education Group full-time for more than 5 years

    Pros

    To be fair they have an onsite cafeteria, good parking, security on-site and nice campus. You can get hired here very easy with little to no experience. Some of the people you will work with are nice and supportive. Students are treated very nicely by most employees unlike the state universities that are guaranteed funding and for this reason degrade everyone that walks through the door.

    Cons

    There are a lot of people who don't understand the definition of humility and that think they have all the answers, and they don't. The managers for the most part are losing sleep trying figure out how they will make their teams look productive and successful so they themselves can keep their jobs. It's sad because this company could have been a great place to work while providing a great service to the working public looking to get an education. They are bent on making traditional schools like the local universities look like slow moving bloated giants that only cater to those who live with their parents and can therefore got to school in the day and not have to work to support a family. Unfortunately, they have become that bloated giant that they are trying to fight. An education from here is not and never will be as good the universities they are trying to be better than. The employees are tired and over-worked due to lay-offs happening all the time and the metrics increasing constantly.

    Advice to ManagementAdvice

    Floor level management is incompetent and lacks the understanding of true leadership and what it takes to reach success. Then again, you can't succeed in and environment where upper management has ruined what could of been a great company because of the need to fatten the pockets of the share holders more-and-more every quarter. That has become the main goal and for this reason you have lost site of your mission. Time to throw in the towel because the company has over expanded and there is no saving this sinking ship. Go back to your goal of providing the education that traditional schools can't and refuse to provide you just might start to turn things around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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