Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews in Phoenix, AZ

Updated December 20, 2014
Updated December 20, 2014
339 Reviews
2.7
339 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
123 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 25 reviews)

  • Great benefits, somewhat flexible schedule, plenty of vacation accumulation if you've been here as long as I have (in 17 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 8 reviews)

  • Upper management is so adept to change that these changes seem to have no rhyme or reason (in 12 reviews)

More Highlights

166 Employee Reviews Back to all reviews

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  1.  

    From Alpha to Omega

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer II in Phoenix, AZ
    Current Employee - Network Engineer II in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 10 years)

    Pros

    *Education benefits
    *Flexible work schedule
    *Casual attire
    *Good benefits
    *Central location

    Cons

    *OUTSOURCING JOBS to HCL
    *No opportunities for growth
    *No appreciation for IT Staff
    *Too many layoffs
    *Terrible severance package
    *CIO is doing what his past track record has shown

    Advice to ManagementAdvice

    Open your eyes to the self destruction that is taking place and ask yourself WWJSD (What would John Sperling Do!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Apollo Education Group full-time

    Pros

    The company had a lot of talented people, interesting work and overall a great learning experience. Nice colleagues and team members.

    Cons

    Layoffs every month to quarter, with a big bang annual layoff for the past couple of years. Rif's occur with a set headcount reduction goal, a lot of talent is purged out and what remains is mostly dead-weight. Toxic environment. Politics thrives due to insecurities. If anyone wants to con themselves in thinking they are there because they are valued, wake up! and move out before they drain the life out of you. Leadership would openly say during company-wide meetings, that their plan is to let attrition work itself, even with high-performers. Lot of great talent has left the company without any effort put in to retain them. And the rest are laid off. I am sure there are talented people still out there, but the company is bent on losing them.

    Advice to ManagementAdvice

    Don't make the same mistakes over and over again. Mistakes that have cost the company millions, are repeated. If you are planning on making the company lean to the bone and making it look good for a sale, may be you are on the right track. Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    IT is terrible, always in flux, never appreciated by top management. The current CIO is incompetent, so are executives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional in Phoenix, AZ
    Former Employee - IT Professional in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than an year)

    Pros

    Close to freeway.
    Good benefits
    Free education if you want to earn a bachelor or masters degree in their curriculum--even PHD you pay only 20%. Your spouse can be hugely discounted also.
    Covered parking (except spaces are too small and your car gets dinged up)
    Great state of the art data center.

    Cons

    HUGE turnover. Don't kid yourself on making a difference or being successful here ("Oh, I can do any job and work for anybody and be successful"--heard it a hundred times). You'll be collecting a paycheck--and maybe that is your sole purpose. Apollo revenue is down a third--you are the flotsam they clean up. Keep dumping and pumping their IT organization. Absolutely do not care about security. IT is frozen in place. Nothing is going to happen to save this company because the executives at the top dump IT periodically because they feel like it, so the remaining staff just want to save their jobs. The remaining security team --give me a break. Compliance? Interfacing with the auditors to IT? Let the auditors interface themselves. The Internal Audit Director has a horrible reputation--zero people skills and cannot keep staff--or attract them. Innovation? Huh! You have the wrong company. Stupid office cubes--tiny and so low walls you can look right into the eyes of your neighbor. The "Directors" get offices--they have real work to do. (not director level like at real companies). IT is micromanaged (yes, that darn CIO again). No, no innovation is happening here. Compliance culture and not in a good way.

    Advice to ManagementAdvice

    Really try to innovate. Your company problems start at the top--look at root cause and look at yourselves 1st.
    IT has root rot in it, and this changing of the guards in your CIOs isn't fixing it.
    You are just a big employer in Phoenix--and people need jobs--otherwise, you are not attracting the best, and surely are not keeping them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It was a good experience

    Former Employee - Lead Consultant in Phoenix, AZ
    Former Employee - Lead Consultant in Phoenix, AZ

    I worked at Apollo Education Group as a contractor (more than an year)

    Pros

    Very Focused and high productivity

    Cons

    Lack of socialization and management is not transparent to employees

    Advice to ManagementAdvice

    Right resource to do the right job

  6. 1 person found this helpful  

    Growth but then stagnation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Phoenix, AZ
    Former Employee - Senior Developer in Phoenix, AZ

    I worked at Apollo Education Group full-time

    Pros

    Good people and decent pay

    Cons

    Poor leadership and lots of red tape

    Advice to ManagementAdvice

    Get back to basics and remove the red tape

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Continual change, opportunity to help reinvent. Not for cogs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Recruiter in Phoenix, AZ
    Current Employee - Staff Recruiter in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than an year)

    Pros

    Opportunities throughout the company to be an agent of change. People who are strong advocates of education and who believe in what they do or what they sell. Internal growth opportunities are plentiful. Very good corporate culture.

    Cons

    Lots of growing pains - Infrastructure not always able to keep up with growth or change. Lots of systems/technology improvements needed. Exec leadership not highly communicative.

    Advice to ManagementAdvice

    Being able to reinvent ourselves to keep up with the industry and market changes is absolutely necessary. However, more effort needed to communicate to employees direction and changes taking place to keep us involved and feeling a part of what is happening. Can be scary to wait to see what is going to happen rather than to be a part of the change that is taking place.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    No loyalty to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support in Phoenix, AZ
    Current Employee - Desktop Support in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    They offer a good vacation policy (up to 24 days/year)
    Decent pay
    Good history (although times are changing)
    Good holiday policy (10 holidays, plus 1 floating holiday)

    Cons

    Employees are considered expendable.
    They work hard to outsource as many departments as possible (HR, IT, etc).
    Very few career advancement opportunities.
    The last few years have seen multiple layoffs (thousands of employees).

    Advice to ManagementAdvice

    Treat your employees as humans, not assets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    decent pay, bad management, wasteful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Phoenix, AZ
    Former Employee - Senior Software Engineer in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 10 years)

    Pros

    benefits used to be good but are gutted more and more every year. What was great health insurance 5 years ago is now a joke. deductions, copays, co-insurance, etc etc. You should see the deductions on my tax return. Same for education, What used to be completely free is also gutted. Pay was good when I left.
    work/life balance was always good, kind of depends on which manager you have. Last year they also introduced profit sharing which worked out ok.

    Cons

    bad insurances, crappy reviews. bad managers. This company spent 30 million on an hr implementation, then 3 years later is outsourcing it. They spent millions moving people around between buildings (on different locations, 10 miles apart), only to have them end up on the exact same building (and floors !) a few years later. I kid you not.
    Upper management is a buddy buddy club. Changes frequently. In 15 years I lost count of all the CEO's and CIO's who have come and gone; all with a golden parachute.
    Too much red tape when developing software. A 30 minute fix takes a full day in documentation and procedures. Politics because someone doesn't "like" a product is terrible.
    Good technical people are promoted to be managers who then have NO clue how to manage. Too many managers. I knew a lot of "managers" who didn't have anyone report to them ! ridiculous.
    They have lost an enormous amount of enrolled students including the critical new enrollments. Cut in half in a couple years if not more.HEAVILY depending on federal aid which is being cut back (left leaning government which is anti private university)
    In 15 years I've seen this place go from pretty great to sub-standard. Too bad. It could have been a lean machine with great people.

    Advice to ManagementAdvice

    Stop filling your pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Used to be great place to work, now it's unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Engineer in Phoenix, AZ
    Current Employee - Software Quality Engineer in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    Great benefits, most IT managers support telecommuting at least one day a week, never a shortage of work to be done, offices at 32nd Street and I-10 Freeway have a huge cafeteria which makes it convenient for lunch time

    Cons

    Senior Management Doesn't Care. They just keep having meetings and use words like "Innovation" like it's a condiment you put on a hotdog. They consistently try to tell everyone that we are planning big things, and we can what you think, but then 3 months later all the management changes, and nothing has changed, and the new management comes in and gives the same speech but they "mean it this time". Happens over and over again.

    Offshore development is encouraged by some groups and these groups don't have a clue how to develop and deliver what was asked for and then they get defensive when everyone points out they keep doing things wrong, and don't ask questions when they have doubt on requirements.

    Advice to ManagementAdvice

    Get rid of offshore teams, period. They are horrible and they are robbing this company blind. They log hundreds of hours a week (per person) but only show that they've completed about 10 hours of actual work. Stop trying to achieve 400 wins at a time, and focus on a few important goals, allocate your resources to getting those things done right and efficiently, and then move on to new goals.

    Have skip level meetings with the non management employees. I'd love to have a chance to explain how things are going to management 3-4 levels above me.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - VA SCO in Phoenix, AZ
    Current Employee - VA SCO in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Good benefits including free tuition

    Cons

    mandatory OT for years, for profit corporation, lowest paid position

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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