Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews

Updated October 28, 2014
Updated October 28, 2014
320 Reviews
2.7
320 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
112 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 23 reviews)

  • Nice work environment, great colleagues pretty good benefits (in 15 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 8 reviews)

  • Upper management (VPs and above) seem to have no clue what is going on or how to run a company (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Good work-life balance, but outdated management style and constant reorganizations lead to insecurity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    My managers have been very supportive of family life allowing me to take those unexpected days off without much flack. The amount of vacation and sick time is ridiculous if you have been with the company for more than 7 years. I actually have trouble using all the hours by the end of the year, its fantastic. The company does really care about what employees think and they are constantly asking what they can do to improve the work environment. Upper management may be inflated but they do generally care. The issue is not as much with management not caring as it is with an extremely unforgiving and misplaced budget. If you can get into the right department, then working here can very very satisfying and comfortable.

    Cons

    I have worked for Apollo for almost 10 years now and have managed to dodge 3 separate reorganizations that resulted in more than 20 entire departments being laid off. The company is constantly moving teams and groups around, and changing their names in hopes of somehow improving performance. There seems to be less of a desire to improve employee performance beyond the use of the same old tactics that have been in place for the past 20 years. The pay is on the low end unless you are in enrollment, and they justify this by constantly telling you how much they are willing to pay for your education if you go through University of Phoenix. Unfortunately the university doesn't have a big range of programs so you are limited. The company is also very very top heavy. There are way too many managers, senior managers, directors, senior directors, VP, senior VP, etc. The company has always had a big problem over the years having very inflated management with manufactured titles that are necessary for pay changes because of an antiquated HR system.

    If you can survive the constant lay offs and reorganizations that are all too common, don't mind the lower pay, are OK with top heavy management, but very much need a flexible work-life balance then Apollo may be the place for you. Not a bad organization by any means, just an unstable one in an ever fluctuating industry run by people with 20 year old ideas.

    Advice to ManagementAdvice

    Thin out the very expensive upper management and invest in employee facing technology. This will have more of a positive financial impact than outsourcing 50k of employees here and 80k of employees there. Keep up the drive towards a positive work environment, just be willing to invest in your employees more through training and performance incentives.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    I enjoyed working for Apollo Group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Apollo Education Group full-time (more than 10 years)

    Pros

    Flexiblity, Compensation, transparent middle management, always moving forward.

    Cons

    Change in leadership, didn't learn enough about the new leadership to say yay or nay but I was not immediately impressed as I was previously.

    Advice to ManagementAdvice

    Please work to maintain transparency.

  3. 1 person found this helpful  

    changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Good people, good management some place

    Cons

    industry outlook, senior leadership, constant

    Advice to ManagementAdvice

    more transparent with employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    IT Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Phoenix, AZ
    Current Employee - IT Manager in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Some great leadership, family feeling with some leadership

    Cons

    No balance, uncertainty, no direction

    Advice to ManagementAdvice

    Go back to people first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience has been rewarding and very positive and has allowed me to really cultivate my skillset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Executive in Baton Rouge, LA
    Current Employee - National Account Executive in Baton Rouge, LA

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Opportunities for continual training and development are endless, and the flexibility and automony in the day to day operations are great!

    Cons

    Sometimes there is uncertainty with the direction the company is looking to go.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Growth and change

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    work-life balance, education focused, employees have passion for education

    Cons

    change, undefined goals, the right people for the right positions has become challenging

  8.  

    Innovative global education company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Phoenix, AZ
    Current Employee - Director in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    The people and thought leadership at Apollo are the biggest assets to the company.

    Cons

    Goals can sometimes be misaligned with corporate objectives.

    Advice to ManagementAdvice

    Coach teams effectively and monitor progress to company results.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Cool mission but a lot of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Phoenix, AZ
    Former Employee - Senior Project Manager in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    Industry is fascinating and has great social importance. They're stingy on vacation in the first year (9 days vacation) but things get better afterwards. Not a sweatshop but performance-oriented management and educational mission makes you want to work hard.

    Cons

    Lots of politics due to conflicts/overlap between University of Phoenix and Apollo Management.

    Advice to ManagementAdvice

    You need to diffuse the tension between Apollo and University of Phoenix. UOPX employees assume Apollo executives are not being genuine.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Pretty good, Pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Apollo Education Group part-time (less than an year)

    Pros

    Nice office, nice people, Lots of changes

    Cons

    Political, Infrastructure, Internal growth opportunity

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great product, confused senior leadership that is not in touch with employees closest to customer ie students, employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    Virtual positions, good schools and instructors, competitive pay and well-known brand. Good positioning for future of global learning.

    Cons

    They reorg sometimes twice a year, switching strategy and positions, like laying off 192 people on a 5 min. phone call and then not communicating for weeks on end. Senior level management are sales people, most not in the human capital industry. They rely heavily on data and miss the forest for the trees when it comes to customer needs and wants.

    Advice to ManagementAdvice

    Reverse the pyramid. Right now senior management is on top and your advisor are down below, you are not listening to them and they are closest to your customers. You would have more success putting customers on top, then the people closest to the customer (they know the most -- ask them don't just rely on data) and senior level managers support them.

    Doesn't Recommend

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