Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews

Updated December 20, 2014
Updated December 20, 2014
339 Reviews
2.7
339 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
123 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 25 reviews)

  • Great benefits, somewhat flexible schedule, plenty of vacation accumulation if you've been here as long as I have (in 17 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 8 reviews)

  • Upper management is so adept to change that these changes seem to have no rhyme or reason (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Phoenix, AZ
    Former Employee - Systems Analyst in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than an year)

    Pros

    Hard work is definitely rewarded. Leadership tries to understand capabilities of employees and there are opportunities to grow. Great benefits. Encourages collaboration of employees within the company. Good work life balance.

    Cons

    Politics with the company and different groups. Lay offs and reorganizations can bring down the morale of employees and the company can lose good employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    Indoor environment, sales is pushed hard

    Cons

    Over expectations high pressure job.

    Advice to ManagementAdvice

    Listen to employees. Get a grip on what a team should be

    Doesn't Recommend
    Negative Outlook
  3.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apollo Education Group

    Pros

    Free Education Benefits. Nice location. Good cafetaria.

    Cons

    Terrible Management . Too much of micromanagement. Layoff among finanical advisors segment causing business letdown. acquiring Government funds whcih go waste

    Advice to ManagementAdvice

    Management should be considerate to employees. Managers should be taught to respect new emlpoyees than using them as resources and extracting output from them by threatening

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    8 years of nothing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cerfitcation in Phoenix, AZ
    Current Employee - Cerfitcation in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Good benefits and flexible hours. Some of your co-workers are...alright. :-)

    Cons

    Management is the con, and it all slides down hill. They increase work loads with no incentives, no transparency, nor is there any way to advance career wise through the company. You can be deadlocked in the same position for years. Micromanagement has increased as well, so stay frosty!

    Advice to ManagementAdvice

    Get rid of some mangers. A lot are very incompetent, and not very knowledgeable. With the increase workload and increased quality standards (reports galore!) why not increase pay?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good people dealing with systemic company issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Apollo Education Group full-time

    Pros

    Really good people in San Francisco office who bring a wealth of experience (marketing, creative, strategic, digital) to the table. Good downtown office location close to all public transportation. The new Phoenix offices are nice and overall the employees there are a close knit group who support each other. It is one of the few large employers in Arizona to offer domestic partner benefits, so there is a good diversity of employees.

    Cons

    At the heart of the issue, this is a company divided between corporate and education foci and goals. Corporate and the myriad educational campuses/offices across the country see things differently and they clash. The company is mired in its 1980s mindset when University of Phoenix was a leader and game changer in online higher ed for working adults. Now it's an also-ran locked in battle with the federal government for bad business practices, using an outdated learning platform and refusing to change longstanding practices (e.g. Learning Teams) that are causing students to leave. Well-respected brick & mortar universities are offering many of the same distance learning options that University of Phoenix pioneered, and offering a good reputation and state of the art online tools. Rather than focus on core business issues, the execs create chaos by changing out key positions every year or two (3 CMOs in 3 years, firing the very well-respected University President). With each change, there are cascading effects such as reorgs and changes in employee policy (eg. work from home suddenly not allowed). HR in Phoenix is housed behind a locked door with a single land line phone placed outside the door, on which an employee has to dial an exact extension to receive an answer. As of 2014 there were no guidelines for titles and salaries so a Director might be someone with a few years experience and no direct reports, or might be someone with decades of experience managing a team of people. There have been years of lay offs with very little communication from the top, so there is an overriding feel of paranoia and waiting for the next round of lay offs. It's a work situation guaranteed to bring out the worst in people.

    Advice to ManagementAdvice

    Take a hard look at business practices and decades-old assumptions about the company and product(s). Hire Executive Communication professionals to assist the CEO and others over-communicate with the employees. This is essential when a company is experiencing ongoing turmoil.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Inbound / Outbound Position Sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound/Outbound in Phoenix, AZ
    Former Employee - Inbound/Outbound in Phoenix, AZ

    I worked at Apollo Education Group full-time (less than an year)

    Pros

    After 6 months you are eligible for free tuition.

    Cons

    Smile and dial mentality. Don't ask questions. Don't suggest solutions for problematic issues. Smile and dial.

    Advice to ManagementAdvice

    You already know this job sucks.

    Recommends
    No opinion of CEO
  8.  

    It was a horrible experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time

    Pros

    Can take classes at University of Phoenix.

    Cons

    They have no products to sell and have horrible management.

    Advice to ManagementAdvice

    Get a clue!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Upper management is clueless, except with respect to the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    Benefits and holidays are standard or better. Pay in our office is good, though I don't know about other campuses. . Office culture depends entirely on which office you work in, and on your immediate supervisor, as does general flexibility of hours worked and ability to work at home. In many cases it's quite flexible. Many teams are supportive of each other, in a we're-all-in-this-together sort of way.

    Cons

    The members of the executive management team seem not to understand the meaning of "strategy" and do not seem to value consistency. They spent 4 months putting together the next year's budget, working through (or having managers and directors work through) a wide variety of scenarios and possible priorities. Once the decisions were made they immediately began changing them, rethinking priorities and adding money to some just-approved annual project budgets while reducing the just-approved budgets of others. Their main technique for dealing with the resignation of someone at the Director level or above seems to be to re-arrange the org chart, and then to re-arrange again in 6 months before the first re-org has had a chance to demonstrate whether it's working. Decisions seem to be made based on little evidence and on the whims of C-level executives rather than on commitment to a set of coherent objectives.

    Work/life balance is good for me, but I see Program Managers on call day and night to respond to endless requests for status reports that no one seems to read and for recommendations about how to accelerate projects or outsource more responsibilities.

    Advice to ManagementAdvice

    Apollo Tech: Make decisions based on data and evidence. Trust the recommendations of your senior managers and directors, who understand the products and their teams much better than you do. Give decisions time to play out. Develop a true strategy and stick with it for a year or two.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Learning Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Learning Officer in Phoenix, AZ
    Current Employee - Learning Officer in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 10 years)

    Pros

    Excellent growth opportunity, especially if you work with their largest subsidiary, UOP.

    Cons

    Recent downsizing due to the decrease in new enrollments.

    Advice to ManagementAdvice

    Continue to value your employees by offering great benefits.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Student Financial Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid Supervisor in Phoenix, AZ
    Former Employee - Financial Aid Supervisor in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    Core values
    culture
    tuition benefits
    great co-workers
    lots of happy hours

    Cons

    health benefits aren't the best
    you feel as if you are nothing more than a number

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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