Apollo Education Group Reviews

Updated August 31, 2015
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435 Employee Reviews

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  1. University of Phoenix

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Phoenix, AZ
    Former Employee - Team Lead in Phoenix, AZ

    I worked at Apollo Education Group full-time (More than 8 years)

    Pros

    Great benefits, easy to follow process

    Cons

    Lack of direction/focus/communication/direction from management. Change for the sake of change rather than change with a vision in mind. No upward mobility

    Advice to Management

    Not a bad place but don't expect promotions or clarity in job function


  2. An organization in misery!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Apollo Education Group full-time (Less than a year)

    Pros

    Some bright people, good pay and benefits

    Cons

    On a sharp downward slope. Losing customers/clients/ students. Organization is in a death spiral

    Advice to Management

    Get some leadership training yourself or leave the company. You are further damaging this orgnanization


  3. Room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apollo Education Group full-time

    Pros

    Our Immediate team is very professional and good to work with. Some opportunity to branch out to new areas.

    Cons

    Poor communications between groups. Siloed mindset. Strained communication between groups at other company locations. Poor internal communications. Expectations changing too often. Many rounds of layoffs.

    Advice to Management

    Improve internal communication. More consistency in objectives and leadership would be ideal.


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  5. Helpful (1)

    Run Away!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Qualifying Center Representative in Tempe, AZ
    Current Employee - Qualifying Center Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apollo Education Group (More than a year)

    Pros

    They provide an education to some of the people who we call, but most of the people that we reach out to don't actually want a degree from U of Phx.

    Cons

    I currently work in the call center. The company seems to manipulate its customers into providing personal information, and I get cursed out and yelled at daily for making telemarketing calls to their "possible" students. The company also seems to change it's policies and procedures weekly. They do not pay their employees enough to deal with the politics, drama, and and angry customers day after day. I say don't apply here. I would not refer a friend to work for this company.


  6. Sr Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apollo Education Group full-time (More than 3 years)

    Pros

    Opportunities are always available, great landscape to network and get a taste of a number of facets of the IT SDLC.

    Cons

    Strategy changes daily and employees are not appreciated. Career development is non existent from a structured perspective. It is a very reactive environment.

    Advice to Management

    Stop the constant change of direction and maintain a vision that translates well into actionable objectives. Treat staff as assets and not band aids.


  7. Enrollment Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Apollo Education Group full-time

    Pros

    tuition benefits, vacation time, schedule flexibility for managers.

    Cons

    unrealistic expectations for the enrollment department. Employee salaries not consistent across the board; many are paid far less to do the same job of those making 40-50k more per year.


  8. University of Phoenix

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apollo Education Group full-time

    Pros

    Tuition benefits are available for employees, spouses and dependents. For anyone wanting to earn a graduate degree, or dependents who want to return to school, the benefits are great.

    Cons

    The organization continues to downsize and there is a constant sense of insecurity. More layoffs are expected before the end of the year. Enrollment teams have to bid for shifts and for this year, the two worst months of the year are how the bids are measured.


  9. Volatile Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, competitive pay and opportunity if the right people like you. Apollo is an industry giant with ample opportunity in the corporate training sector.

    Cons

    Not sure if your going to have a job tomorrow, major restructuring is an everyday occurrence. Apollo is a very political environment based out of Chicago not Phoenix.

    Advice to Management

    360 reviews for everyone starting with senior leadership.


  10. Enrollment Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good starting pay and benefits

    Cons

    Direct management for enrollment representative's is not cohesive. Each manager has a different set of guidelines and the directors that oversee managers do so on a good buddy system.

    Advice to Management

    Do a better job of knowing exactly what managers are coaching to and more training for management.


  11. Helpful (1)

    Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, flexible working arrangements.

    Cons

    Ambiguity, you can never be sure you will have a job for long. Cold hard cuts, ongoing.

    Advice to Management

    Reorganize and regroup



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