Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews

Updated October 23, 2014
Updated October 23, 2014
318 Reviews
2.7
318 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
110 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 23 reviews)

  • Nice work environment, great colleagues pretty good benefits (in 15 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 7 reviews)

  • Upper management (VPs and above) seem to have no clue what is going on or how to run a company (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Moving in the right direction, tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at Apollo Education Group full-time (more than an year)

    Pros

    Good culture, nice balance, great mission, market-based compensation, improving processes and technolgoy

    Cons

    Stuck with a ground campus mindset; struggling to rebalance with technology ventures and more progressive thinking

    Advice to ManagementAdvice

    Stay the course and accelerate!

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Waste of time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Enrollment Representative
    Current Employee - Enrollment Representative

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    None! There was at beginning but after new regional voice who was only 31 brought in the moral begs to go down. Turnover became too high.

    Cons

    Managers must be kissing corporate butt to move up. Successful recruitment doesn't mean anything. Only what matters is kissing manager butt.

    Advice to ManagementAdvice

    Learn how to manage not fear tactics. These tactics cause your high turnover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Unqualified Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Flexible work schedule and environment

    Cons

    The managers do not appreciate other managers who are experienced and well educated. There are a lot of employees with no experience and little formal education. Unfortunately they are all threatened by the educated and experienced employees. Most qualified employees get frustrated and leave. Management promotions at all levels are based on relationships only, and not results. It is sad the organization is run by folks that have not earned their role.

    Advice to ManagementAdvice

    Stop promoting unqualified people that are your friends. Look at your own credentials and be honest with yourself. Experience and education still do matter and your lack of it will end up hurting your careers, titles don't last.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Not prepared for change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time (more than an year)

    Pros

    People were nice, friendly family like atmosphere before the changes. Pay was decent for the area. The cafe was really great, congrats to Aramark for that!

    Cons

    Business model is no longer effective. Everyone has an online school now, so no need to go to a third rate school with the cache of a community college, but a price of a brand name school.

    Advice to ManagementAdvice

    Consultants did a horrible job with the right-sizing and communications. Instead of ripping off the band-aid, they made it a long, lingering process where everyone was unsure and scared all the time. Random cuts with the message "it's not over" hardly fostered the environment for innovation that they will need to survive the long term. They needed a large, deep cut, and then let everyone left know they are safe so they get back to work and feel more secure. The way they did it let all the best talent know that they need to get out asap...

    Negative Outlook
    Disapproves of CEO
  6.  

    University of Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor in Las Vegas, NV
    Current Employee - Adjunct Professor in Las Vegas, NV

    I have been working at Apollo Education Group part-time (less than an year)

    Pros

    Work at your own pace

    Cons

    Low pay for adjunct professors

    Advice to ManagementAdvice

    Raise adjunct professor salary

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    I walked new students to class on line including speaking to them by telephone while they opened up their new laptop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Advisor, College Or University in Phoenix, AZ
    Current Employee - Academic Advisor, College Or University in Phoenix, AZ

    I have been working at Apollo Education Group full-time (less than an year)

    Pros

    The paychecks every week were great.

    Cons

    It was a long drive through rush hour traffic.

    Advice to ManagementAdvice

    I believe UOP graduates should be hired immediately, otherwise what does that indicate to you, if you do not even desire your own graduates?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    Benefits were decent and time off was very good.

    Cons

    IT senior technical management is incompetent. Recipe for cost savings is to outsource or eliminate without regard to risk exposure. The managed services cocktail will ensure that you cannot respond quickly to issues when they arise and the so-called cost savings will be exposed as a mirage.

    Advice to ManagementAdvice

    When it hits the fan - and it's only a matter of time - this once proud education market leader will close their doors. You're an audit finding away from losing access to student loan funding. Reducing development staff to subsistence levels mean you will not and cannot compete in the future. Elimination of QA and reliance upon remaining developers to validate existing systems will ensure a more rapid decline. And the guy driving it will get his bonus until he gets his parachute upon exit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Run if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multimedia in Phoenix, AZ
    Former Employee - Multimedia in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than an year)

    Pros

    People where nice, though nobody had any drive. Decent benefits and a lot of time off. Great place if you want to talk and not work.

    Cons

    Bad upper management, never seemed to hire the right people.

    Advice to ManagementAdvice

    Hire qualified, passionate people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Company peaked years ago, now it's all downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campus/Division Systems Technician
    Former Employee - Campus/Division Systems Technician

    I worked at Apollo Education Group full-time (more than 10 years)

    Pros

    Flexible environment, not much micro-managing going on.

    Great co-workers and IT management staff (until they were all let go or outsourced)

    Was a fun and upbeat place to work until 2009-2010. Now it's all doom and gloom.

    Cons

    The last few years the company has been losing money and stick prices have plummeted. This has led to severe cost cutting measures.

    Every IT role that isn't working on the student online platform is at risk of being outsourced.

    Company does not value it's employees, considers them replaceable parts.

    Business model is failing badly and the same people that got the company into this mess are still running the show.

    Advice to ManagementAdvice

    The actions you have taken to outsource IT, centralize enrollment and abandon ground University of Phoenix campuses is ultimately going to be your downfall.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Always in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    Good salary, co-workers were pleasant, was able to work a flexible schedule at times.

    Cons

    There are constant changes in leadership with no true leader at the helm. The constant changes creates a atmosphere of fear and morale is low among employees.

    Advice to ManagementAdvice

    There should be more open communication between upper-level management and staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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