Apollo Education Group

www.apollo.edu

Apollo Education Group Reviews

Updated January 14, 2015
Updated January 14, 2015
342 Reviews
2.7
342 Reviews
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
123 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 25 reviews)

  • Great benefits, somewhat flexible schedule, plenty of vacation accumulation if you've been here as long as I have (in 17 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 8 reviews)

  • Upper management is so adept to change that these changes seem to have no rhyme or reason (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty good, Pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Apollo Education Group part-time (less than an year)

    Pros

    Nice office, nice people, Lots of changes

    Cons

    Political, Infrastructure, Internal growth opportunity

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Great years ago, but has been a struggle working here the past few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Phoenix, AZ
    Current Employee - Sales in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Great people, benefits, and opportunities.

    Cons

    Senior leadership and for-profit scrutiny...hard to see a future in this industry at this point.

    Advice to ManagementAdvice

    Listen to the front line...not all decisions should be made from the ivory towers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Haven't been happier since i left UoPhx.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support, Enrollment in Phoenix, AZ
    Former Employee - Tech Support, Enrollment in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 5 years)

    Pros

    Great training on what an employer can do to ruin your life while keeping you thinking you're well taken care of. Learn what not to do while working here and you'll be well trained for your future.

    Cons

    They have all of their employees brainwashed thinking they are among the top paid in the industry. When i left, i immediately made 2.5x the pay in a lesser position.

    Advice to ManagementAdvice

    Learn to value your employees that give their blood, sweat, and tears to your success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great product, confused senior leadership that is not in touch with employees closest to customer ie students, employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    Virtual positions, good schools and instructors, competitive pay and well-known brand. Good positioning for future of global learning.

    Cons

    They reorg sometimes twice a year, switching strategy and positions, like laying off 192 people on a 5 min. phone call and then not communicating for weeks on end. Senior level management are sales people, most not in the human capital industry. They rely heavily on data and miss the forest for the trees when it comes to customer needs and wants.

    Advice to ManagementAdvice

    Reverse the pyramid. Right now senior management is on top and your advisor are down below, you are not listening to them and they are closest to your customers. You would have more success putting customers on top, then the people closest to the customer (they know the most -- ask them don't just rely on data) and senior level managers support them.

    Doesn't Recommend
  6.  

    Excellent company, but leadership has changed. They are no longer doing what is best for the client.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Solutions
    Current Employee - Workforce Solutions

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Lots of vacation, great managers, good VPs, but...

    Cons

    Awful Executive leadership. Just awful. They care only about money.

    Advice to ManagementAdvice

    Stop laying off people and rehiring them. You lose a lot of good talent that way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Tempe Camp, AZ
    Current Employee - Enrollment Advisor in Tempe Camp, AZ

    I have been working at Apollo Education Group full-time (more than an year)

    Pros

    The pay-scale, benefits, vacation/sick time.

    Cons

    Lack of initiative, no room for growth, poor corporate policies, ever changing standards, inflexibility of schedules, lack of communication within the company. There used to be extreme room for advancement, income, flexibility, excellent benefits and leadership and since new corporate/company policies have been in place there is no employee moral, it is not enjoyable, there is no incentive, and people are trapped into a dissatisfying job because they cannot afford to lose their salary. In addition to that income discrepancy is absolutely absurd, there are people doing the same job as me (enrolling even less, performing worse) and they are more than doubling my salary because they were there hired at the right time and made the necessary moves to do so. There is no incentive to work when someone is making more than double, almost triple your salary, and performing worse, and you will never be able to reach that salary regardless of your work performance because of the "changes" that have taken place.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Has potential but needs some changes. And it's not the strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    Plenty or resources for professional growth and development
    Education / L&D industry will always be relevant to the economy
    International growth opportunities

    Cons

    Low morale, and culture tends to be bureaucratic
    Slow to changing market needs
    Health insurance costs are relatively high compared to other companies.

    Advice to ManagementAdvice

    Focus on the culture. The strategy is solid, and once the culture is changed there is big upside with Apollo. But nothing will get done without great engagement from all levels

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Things used to be great, now going downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    The people (low-level management and below) are talented, hard-working people with a lot to offer.

    Some great friendships have materialized at the workplace. Actually they're the only reason many of us show up at work these days.

    Pay seems to be decent for the job roles.

    Cons

    Upper management (VPs and above) seem to have no clue what is going on or how to run a company. They also seem to think very highly of themselves.

    Morale is at its worst I've ever seen in the last five years.

    A lot of talented, hard-working people with a lot of industry and company knowledge have been let go for reasons that make no sense whatsoever.

    Advice to ManagementAdvice

    Stop laying off people who have been with the company for a long time and may be making more money. You get what you pay for, remember? You have to pay for quality if you want to make an impact on enrollments, the bottom line and in the industry.

    Stop keeping people who are below the VP level in the dark about the company's direction and viability.

    Disapproves of CEO
  10.  

    Premise: start-up within a large company. Reality: bloat, bureaucracy, lack of focus and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Apollo Education Group full-time (less than an year)

    Pros

    Tackling an important market segment: higher ed, jobs, skills. Good people, great location (downtown SF). The product team members were smart and hardworking. There's a huge disconnect between this 'start-up' group and the main organization. And the acquisition and integration of a small (real) startup made the situation more complicated, confusing and disorganized.

    Cons

    Weak Senior management. Lots of wasted effort, time, money while they try to get their act together.

    Advice to ManagementAdvice

    Stop promoting people who haven't proven themselves as managers or leaders

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Business Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    Good Work life balance, collaborative environment

    Cons

    monotonous work, not challenging work environment

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