Apollo Education Group

  www.apollo.edu
  www.apollo.edu

Apollo Education Group Reviews

Updated December 20, 2014
Updated December 20, 2014
339 Reviews
2.7
339 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
123 Ratings

Review Highlights

Pros
  • work/life balance was always good, kind of depends on which manager you have (in 25 reviews)

  • Great benefits, somewhat flexible schedule, plenty of vacation accumulation if you've been here as long as I have (in 17 reviews)


Cons
  • Recently, the company's flagship, the University of Phoenix, was put on Notice by the Higher Learning Commission (in 8 reviews)

  • Upper management is so adept to change that these changes seem to have no rhyme or reason (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Badly Siloed at First, Now An Even Bigger Siloed Mess. All the Half-Way Decent People are Long Gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Phoenix, AZ
    Former Employee - Senior Software Engineer in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 5 years)

    Pros

    If you're on one of the teams that does nothing, you get to sit around working on other stuff all day. Benefits are about average. Pay is average.

    Cons

    Certain teams are horrendously overworked while others sit on their thumbs doing nothing. Horrible senior management. Middle managers that aren't much better. Individual contributors who are decent get bogged down in constant politics of politically correct vs. right thing to do. Middle managers are basically slaves to their bosses and independent thought is punished. If you have the ear of the one of the senior people, no matter how dumb your idea is, it's going to get implemented. And if you don't, regardless of how good it is, it won't. Zero advancement ability once you've gone beyond individual contributor level. Unbelievably stupid stack-ranking system for employees invented by Ratbert that keeps all the mediocre individual contributors employed.

    Advice to ManagementAdvice

    Management should fire themselves and start over. Strategically, they need to go back to being a school that provides a modest education for those that can really use it but can't afford the time commitment of driving back and forth to a campus five days a week. Get rid of all the ground campuses and go online only. Lower tuition. Stop trying to be a technology company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Things used to be great, now going downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    The people (low-level management and below) are talented, hard-working people with a lot to offer.

    Some great friendships have materialized at the workplace. Actually they're the only reason many of us show up at work these days.

    Pay seems to be decent for the job roles.

    Cons

    Upper management (VPs and above) seem to have no clue what is going on or how to run a company. They also seem to think very highly of themselves.

    Morale is at its worst I've ever seen in the last five years.

    A lot of talented, hard-working people with a lot of industry and company knowledge have been let go for reasons that make no sense whatsoever.

    Advice to ManagementAdvice

    Stop laying off people who have been with the company for a long time and may be making more money. You get what you pay for, remember? You have to pay for quality if you want to make an impact on enrollments, the bottom line and in the industry.

    Stop keeping people who are below the VP level in the dark about the company's direction and viability.

    Disapproves of CEO
  3.  

    Friendly and family oriented. Great pay and benefits - free tuition!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Advisor in Tempe, AZ
    Former Employee - Finance Advisor in Tempe, AZ

    I worked at Apollo Education Group full-time (more than an year)

    Pros

    The benefits are great and you can attend University of Phoenix for free! The training is awesome and they really go the extra mile with making sure employees have the tools they need to be successful.

    Cons

    University of Phoenix is a for-profit school, so you are constantly trying secure student retention. They have mandatory "volunteer days" that you are paid for but are forced to go to. They also make you go on employee outings to movies, etc. to promote better camaraderie, whether you want to go or not.

    Advice to ManagementAdvice

    Need more of a balance with disabled employees. Newer management needs to be better trained to empathize with employees' situations.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    THE BEST company in Phoenix valley if you like Open Source stack like Java/J2EE and Cloud, Hadoop, MongoDB.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Solutions Architect in Phoenix, AZ
    Current Employee - Staff Solutions Architect in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 3 years)

    Pros

    They let you choose the technology and tools and give you full freedom to implement your ideas
    Best work life balance
    Awesome salary

    Cons

    The leadership - couldnt manage student enrollment downfall
    Primary issue is because of high rate of leadership refresh at the top of the organization
    Every new leader has his own view and leaves the company prematurely without realizing the efforts, and the next one comes and starts afresh.

    Advice to ManagementAdvice

    PLEASE trust your long-term employees and promote them as leaders instead of relying on some outsiders. We have seen several rounds of leadership from several other companies. They still couldnt control the student enrollment issue.
    There are still lot of great leaders who have been with the company for years. Identify and promote them.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Great place to work, if you are not looking to work very hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group

    Pros

    Excellent benefits, great place to work, micro and macromangement

    Cons

    Common reorganizations, metrics are vague and often misunderstood (if understood at all) by low management, very few work horses carry full teams.

    Recommends
    No opinion of CEO
  7.  

    Great place to work a few years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apollo Education Group full-time (more than 8 years)

    Pros

    Decent pay, great benefits, nice coworkers, the mission of higher education for working adults is a good one

    Cons

    I agree with many of the other reviews that a few years ago, it was a great place to work. But then the outsourcing and layoffs started. I saw some smart, hard-working people being "let go", people with mortgages and families to support. Now it's an environment of self preservation and constantly being afraid of being the next to be laid off. Morale is low which tends to zap people's motivation.

    In addition, another con is the university's bad reputation. With hard work and motivation, the quality of education is actually pretty good and it is NOT a diploma mill as some say. But, the perception and reputation is bad.

    Advice to ManagementAdvice

    Job security would be nice and it would improve morale, which would in turn motivate people to do a great job.

    Also, work on improving the university's reputation.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Company is ready for change, but is letting HLC regulation impact all business decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Phoenix, AZ
    Current Employee - Vice President in Phoenix, AZ

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Workforce Solutions is a high growth team with a lot of opportunities. Position works directly with senior and c-level executives of global accounts. Good culture and vision.

    Cons

    Too much process involved in developing a relationship. Corporate services are not designed to support B2B sales. Highly regulated business. The company has a lot of politics at middle and senior levels.

    Advice to ManagementAdvice

    Reduce the jockeying for power and position and focus on the business. Stop letting regulators and corporate staff from allowing the company from changing business model. The company is allowed to sale its services without higher ed regulations

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great 5 years ago...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Mentor in Ontario, CA
    Current Employee - Student Mentor in Ontario, CA

    I have been working at Apollo Education Group full-time (more than 5 years)

    Pros

    Culture in team is good. Good 401k, tuition assistance, vacation. For profit with a non profit mission. They really want to help students.

    Cons

    Used to be paid by performance but because of HLC now I get the same pay as the lazy guy next to me so no real incentive.

    Advice to ManagementAdvice

    Figure a way to go back to incentivizing good work or your top performers will leave.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Senior IT was chaotic but overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager in Phoenix, AZ
    Former Employee - Senior Program Manager in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 5 years)

    Pros

    I was able to develop skills by defining my own work and taking on projects from others. Pay was decent. I enjoyed working with most of my colleagues, and under normal circumstances had a good work/life balance.

    Cons

    Poor managers tend to rise to the top too easily. Difficult to change the culture. Benefit grab by company stripped out lots of my stock when I left.

    Advice to ManagementAdvice

    Keep the good people, and lose the ones who just look like they are working but really aren't

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great people overall, terrible IT management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Phoenix, AZ
    Former Employee - Business Analyst in Phoenix, AZ

    I worked at Apollo Education Group full-time (more than 3 years)

    Pros

    When the company's IT department is not in a crisis situation, it's not a bad place to be. Really enjoyed working with most individual contributors, but was astounded at the incompetence of many (thought not all) in upper levels of management. The company felt like it was run by college graduates who did their entire career growth inside the company.

    Cons

    The company was almost always in crisis due to constant IT issues, management realignments and/or political infighting. During my 3 years at Apollo, IT reorganized no fewer than 4 times.

    Most IT middle management was comprised seemingly of mid-career software engineers who thought they knew what they were doing who in actuality advanced through cronyism.

    Most IT individual contributors were foreign workers with visas. The company can't honestly be said to be a major job creator of high paying jobs for local residents since most IT jobs were filled by foreign workers paid substandard (below market) wages with little protection from abuse from their employer.

    Advice to ManagementAdvice

    Develop an ethical business model that doesn't depend on fast-tracking government loan payouts to bolster revenues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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