Apollo Education Group Reviews

Updated July 20, 2015
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2.6
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
2 Ratings

Pros
  • There is work-life balance for remote employees (in 25 reviews)

  • Great benefits, somewhat flexible schedule, plenty of vacation accumulation if you've been here as long as I have (in 17 reviews)

Cons
  • University of Phoenix is a for-profit school, so you are constantly trying secure student retention (in 8 reviews)

  • Upper management is a buddy buddy club (in 12 reviews)

More Pros and Cons

11 Employee Reviews

Sort: Popular Rating Date
  1. Pretty good, Pretty bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Apollo Education Group part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Nice office, nice people, Lots of changes

    Cons

    Political, Infrastructure, Internal growth opportunity


  2. Enrollment Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Apollo Education Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good starting pay and benefits

    Cons

    Direct management for enrollment representative's is not cohesive. Each manager has a different set of guidelines and the directors that oversee managers do so on a good buddy system.

    Advice to Management

    Do a better job of knowing exactly what managers are coaching to and more training for management.


  3. Friendly and family oriented. Great pay and benefits - free tuition!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Advisor in Tempe, AZ
    Former Employee - Finance Advisor in Tempe, AZ

    I worked at Apollo Education Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are great and you can attend University of Phoenix for free! The training is awesome and they really go the extra mile with making sure employees have the tools they need to be successful.

    Cons

    University of Phoenix is a for-profit school, so you are constantly trying secure student retention. They have mandatory "volunteer days" that you are paid for but are forced to go to. They also make you go on employee outings to movies, etc. to promote better camaraderie, whether you want to go or not.

    Advice to Management

    Need more of a balance with disabled employees. Newer management needs to be better trained to empathize with employees' situations.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Oracle Applications Developer in Tempe, AZ
    Former Employee - Oracle Applications Developer in Tempe, AZ

    I worked at Apollo Education Group full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Close to freeway, lots of work to do.

    Cons

    Pay was a little lower than average for industry, not growing anymore.


  6. Let's get to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Tempe, AZ
    Former Employee - Solutions Architect in Tempe, AZ

    I worked at Apollo Education Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping students make a difference in their life.

    Cons

    Leadership, commute, limited visibility, culture

    Advice to Management

    Listen to employees and allow them to do what they are hired to.


  7. Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SQA II in Tempe, AZ
    Current Employee - SQA II in Tempe, AZ

    I have been working at Apollo Education Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Small groups working together to do big things

    Cons

    Clueless management, too much instability, too much middle-management political infighting

    Advice to Management

    Back to basics. Start with flatter org.


  8. Helpful (4)

    Was a great place to work, until they started firing everybody...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Tempe, AZ
    Former Employee - IT Project Manager in Tempe, AZ

    I worked at Apollo Education Group full-time (More than 3 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Fantastic learning environment, was supportive, great people to work with. I was really happy there for a very long time - until about the last 6 months.

    Cons

    Terrible pay (probably $20k less than at other companies), not much room for advancement, and crazy hours. Once Mike Sajor came on as head of Apollo Tech, things fell spectacularly apart. He is clueless to SDLC - coming from apparel industry had no idea of how software development works. Then they fired a lot of great people. Morale took a major nosedive after that.

    Advice to Management

    Get rid of Sajor - get someone who knows how development works.


  9. In the short time I have been with the company I have nothing but Kudos for the experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Counselor in Tempe, AZ
    Current Employee - Academic Counselor in Tempe, AZ

    I have been working at Apollo Education Group full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You are in a team atmosphere where everyone is helpful whether they are on your team or not.

    Cons

    It is so cold inside that you actually have to go outside to thaw out to resume work.

    Advice to Management

    Can we go back to incentives such as money raises versus spending millions of dollars on things that we don't need or care for.


  10. Great for entry-level, but too much attention-grabbing and posturing by low level management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Financial Services - Operation in Tempe, AZ
    Former Employee - Student Financial Services - Operation in Tempe, AZ

    I worked at Apollo Education Group full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay, competitive benefits (particularly at entry and mid-level positions), tuition reimbursement.

    Cons

    Lack of communication between teams and between management and staff, limited room for growth within company, difficult to get in front door if not a prior employee. Strained relations between QA/Training/Processing staff make it difficult to ensure processes are followed across the board, and that all parties are on the same page. Production and quality assurance standards are also difficult to meet from month-to-month.

    Advice to Management

    Spend less time harping on production and more time worrying about the quality of people's work and the compliance problems it causes when it's done incorrectly. Make sure the training staff is up to date and in the loop on process changes, so that they can train staff appropriately. Identify those individuals who require subject matter refreshers and ensure that they are getting them, and more importantly, if someone is consistently underpreforming, stop allowing those individuals to linger in a position where more qualified individuals may do far better in their place. Follow through with expectations, and ensure that staff are meeting them, but make sure they are given opportunities to learn from mistakes and improve upon them. Also, to upper management, I highly suggest the following - start paying attention to the needs of your staff. A happy, well-trained, and eager workforce makes fewer mistakes, is more productive, and has a lot smaller turnover. It's far easier to retain an employee than to train a new one, and it's more productive to not have to train someone new to do their job.


  11. Nice company to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Interaction Designer in Tempe, AZ
    Former Contractor - Senior Interaction Designer in Tempe, AZ

    I worked at Apollo Education Group as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great multi-cultural work environment, supportive higher management, exposure to and use of latest technologes, very supportive colleagues and peers, good benefits for full time employees, overall many happy employees

    Cons

    Seldom working with many teams becomes challenging to meet the deadlines



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