ApotheCom Reviews

Updated September 15, 2014
Updated September 15, 2014
18 Reviews
3.7
18 Reviews
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Recommend to a friend
Approve of CEO
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David Dunn
17 Ratings

Employee Reviews

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  1.  

    It's great to be surrounded by smart, talented, dedicated people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ApotheCom full-time for more than 5 years

    Pros

    It's nice to come to work and be around smart people who work collaboratively. They seem to value and trust their employees as there is no one micro-managing. It's accepted that you will come in and work hard to produce quality work. Innovation and creativity are supported and encouraged.

    Cons

    This is not the perfect place to work. There are challenges with regard to the speed in which some decisions are made. Sometimes decision-making can be unecessarily arduous and circuitous.

    Advice to ManagementAdvice

    Communication could be streamlined as well as comprehensive. Too often there isn't enough detail in the communication that is delivered, whether positive or negative.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    In most ways, a pretty typical corporate employment experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ApotheCom full-time for more than 8 years

    Pros

    There were a few helpful, dedicated coworkers.

    The company strives to be best-in-class in the areas it serves, a laudable goal.

    ApotheCom gets high marks for its willingness to allow employees to work flexible schedules. It also usually gives employees a week off between Christmas and New Years, a perk everyone very much appreciated.

    Salary and benefits were quite good.

    Cons

    The company undervalued the people who performed my role (there were a few of us, but not enough to manage the workload).The senior-most people in my group were completely beaten and downtrodden.

    Organization within and between groups seemed random and haphazard--some employees had bosses they had never seen or met who were based across the country. When I was there, ApotheCom was lousy with vice presidents, and there was a general perception that many of them had simply been promoted as a reward for service time and not accomplishment or ability. Word is that the company has trimmed or lost many employees since I was there, so perhaps they have addressed this problem.

    HR staff was a mixed bag: a couple of very strong employees who were responsive and helpful... and one or two who seemed to be mailng it in much of the time.

    Advice to ManagementAdvice

    Hearken back to your roots, ApotheCom--once upon a time you were a small, hungry, fun company. Just because your success has enabled you to grow to the point you've reached now, you don't need to turn all coldly, blindly corporate in your internal operations. Stay hungry, my friends.

    Disapproves of CEO
  3.  

    Overworked and underpaid, all they cared about was keeping their inappropriate and unprofessional clients happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Medical Writer  in  Yardley, PA
    Current Employee - Senior Medical Writer in Yardley, PA

    I have been working at ApotheCom full-time for less than a year

    Pros

    Only pros were with other non-management people I worked with.

    Cons

    Ridiculous work load, no training, no work-life balance, company values had no substance to them, constantly changing priorities at the whim of the clients, managers where inappropriate and unprofessional, no credit or incentives for getting the job done and on time, management disorganized and more concerned with themselves than with their direct reports. Worst place I've ever worked. Laid off without warning.

    Advice to ManagementAdvice

    No point.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Interesting work, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ApotheCom full-time for more than 5 years

    Pros

    Highly educated, diverse, and motivated people; pretty good benefits (but see caveat below); intellectually stimulating work; workplace flexibility (offices on both coasts; some work-at-home opportunities)

    Cons

    As a mid-level agency, there is a fair amount of pressure to make the numbers work, so the tendency is to pile on work rather than bring on new people to support increasing workloads. Although support for continuing education is included in the benefits, there is really no time to take advantage of this, so it's a catch-22 situation. Not enough support for expanding an individual's capabilities. You're expected to fit into the peg you've been hired for.

    Advice to ManagementAdvice

    Stay in tune with what's going on in the trenches.

    Recommends
    Disapproves of CEO
  6.  

    Apothecom does not live its own core values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ApotheCom full-time

    Pros

    The salaries and benefits are good. Many of the people here are talented and experienced and make up some strong teams.

    Cons

    It is difficult to trust senior management that says one thing and then does another. Unfortunately, that has happened alot lately. People feel that they are being sold a bill of goods by the leadership team. People don't get straight answers to questions, instead they get a sales pitch.

    There has been a lot of turnover in the last 6-12 months, especially of some very senior people. Management does not appear to value the employees.

    We don't seem to be winning a lot of new business.

    Favoritism and nepotism are the norm.

    Advice to ManagementAdvice

    Don't just state values, actually live them. This would really help improve moral and the culture overall.

    Doesn't Recommend
    Disapproves of CEO

    ApotheCom Response

    May 13, 2014Representative

    We all know that change is hard and we’ve definitely changed some things…a lot. Over the past three years, we have evolved from a single agency, ApotheCom, to a collection of best in class agencies ... More

  7.  

    Seems like the request went out for positive reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ApotheCom

    Pros

    Some (but few) remaining loyalists

    Cons

    In the last 1.5 years, several highly experienced, tremendously talented, and tenured employees saw the writing on the wall and left ApotheCom voluntarily. In the last 6 months, more highly experienced, tremendously talented, and tenured employees who remained loyal to the company left ApotheCom but not voluntarily. One can only surmise it was to reduce costs. After all, not many big wins these days. Folks have been asking if there has been a change in ApotheCom's business model owing to the drastic changes taking place, namely the exodus of many long-term (10+-years) employees. If there is, logic is not obvious. In an industry where tenure is not common, why push away your most loyal and talented employees?

    Advice to ManagementAdvice

    Agree with previous reviewer - no point in providing advice; it will fall on deaf ears.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    ApotheCom Response

    May 10, 2014Representative

    It's unfortunate to hear that a former colleague is not optimistic about our agency. While it is certainly fair for you to have your own opinion, our team definitely feels differently. To us, the ... More

  8.  

    Do not trust anyone at APOTHECOM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ApotheCom

    Pros

    Week off at Christmas; nice fountain out front. Seriously, that's about it for the pros.

    Cons

    Don't be fooled by smiles and happy talk. This place thinks nothing of tossing its employees under the proverbial bus. I saw many instances of hard working people suddenly without warning or cause be dismissed, laid off, down sized -- however you want to phrase it. No one cares about the quality of the work. It's all about how much, how fast. The place has fallen to a new low in terms of morale. Everyone is looking for their chance to get out.

    Advice to ManagementAdvice

    Any advice to management would fall on deaf ears since no one cares about anything there anymore except making a profit.

    Negative Outlook
    Disapproves of CEO
  9.  

    A good place to get your feet wet in medical communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA

    I worked at ApotheCom full-time for more than 5 years

    Pros

    -Easy commute
    -Good location
    -In-house digital studio and excellent digital staff
    -Knowledgeable scientific staff who share expertise on therapeutic areas and pharma industry
    -Experienced senior management who have years in the industry

    Cons

    NB: Things may have changed drastically since I left

    -Public company ties and reporting
        -As of end of 2012:
            -Salary increase freezes
            -Hiring freezes
            -Freezes on use of freelance for workload overflow
            -No/low bonus structure tied to other business units that may not be performing well

    -Last-minute evening/weekend hours/travel (standard for pharma, but the last-minute nature of it wears down morale)

    Recommends
    Approves of CEO

    ApotheCom Response

    May 13, 2014Representative

    Thanks for your review. Just as an update, the freeze mentioned here from 2012 was put in place at a time of unfortunate circumstance (unexpected account closure due to client product failure ... More

  10.  

    Strong strategic and scientific company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Director  in  San Francisco, CA
    Former Employee - Medical Director in San Francisco, CA

    I worked at ApotheCom full-time for more than 3 years

    Pros

    Really smart, fun people. Good collaboration across the offices. Senior management listens and responds to problems. Strong scientific and digital groups and they are all in-house which is unique.

    Cons

    Office in SF is small but growing. Location in the city is really easy to get to on public transportation.

    Advice to ManagementAdvice

    Continue to grow and diversify the business so you can absorb drug failures that always happen.

    Recommends
    Approves of CEO
  11.  

    ApotheCom is a group of smart individuals- you work hard and play hard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services  in  San Francisco, CA
    Former Employee - Client Services in San Francisco, CA

    I worked at ApotheCom full-time for more than 5 years

    Pros

    I had the pleasure of working under Beth McMahon-Wise for about six years and learned that ApotheCom is the industry leader in medical communications, period. The company has been around for a long time and is built on structure and procedure to best serve its clients.

    The team is assembled of the very best and brightest medical communications professionals and are probably the hardest working people I have met. Employees have historically been rewarded with generous benefits and fair salaries.

    Cons

    Be prepared to work hard. The industry as a whole is very demanding and in order to stay ahead, you have to provide the best customer service, no matter which function you serve in the company. Long hours and personal dedication are part of the job.

    Recommends
    Positive Outlook
    Approves of CEO

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