AppFolio Reviews

Updated September 2, 2015
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4.5
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Brian Donahoo
48 Ratings

Pros
  • the pay isnt bad for santa barbara companies (in 5 reviews)

  • Great training, great people, and great product (in 5 reviews)

Cons
  • Employees in customer success are under-compensated for the stress and effort the job requires (in 3 reviews)

  • It can be hard to move up within the organization (in 2 reviews)

More Pros and Cons

69 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Appfolio is the best!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Goleta, CA
    Current Employee - Software Engineer in Goleta, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I rave to my friends all the time about how much I love to work here. They all said it was just a honeymoon period, but it has been over a year now and I still love it! Appfolio stresses personal development and a healthy happy work environment. I would love to work here forever, but I know that if I do move on to another job I will have developed immensely from my time here.

    Cons

    Sometimes they run out of my favorite snacks... but who can really complain about free food?

    Advice to Management

    Keep doing what you're doing!

    AppFolio Response

    May 26, 2015 – VP Marketing

    So glad to hear that the honeymoon is lasting! We do believe in having a great balance so people choose to stay and grow with AppFolio. Thanks for taking the time to write a review.


  2. Helpful (1)

    Implementation Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Team
    Current Employee - Implementation Team
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time (Less than a year)

    Pros

    I've worked for several different companies in my career and AppFolio is by far the best. Leadership is incredibly transparent. I love the people I work with, they are all talented, super smart and always willing to help. And while the company is growing like crazy, it still has that small company, "start-up" feel.

    Cons

    Compared to other companies, there really aren't any "cons." It's a lot of hard work, but that's not a negative when you enjoy what you're doing.

    Advice to Management

    Don't lose the small company feel, it's great to be able to make an impact!


  3. CRM Programs Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time (More than 5 years)

    Pros

    I worked at AppFolio for 5.5 years and have worn many hats while working for the marketing department. Aimee Miller is an amazing VP Marketing and that is a major reason I was happily working at AppFolio for as long as I was. Under Aimee's leadership I was able to grow my marketing career by taking on increased responsibility and learning new skill sets. I came to AppFolio because of it's impressive leadership and these pioneers have hired like-minded super smart team members. "AppFolians" are a fantastic group of individuals and many are now my friends. You can like your job ;) The on-site fitness classes, cool t-shirts, and snacks and drinks are another perk worth mentioning.

    Cons

    The company has grown so big - you'll never know everyone at the holiday parties.

    Advice to Management

    Keep up the great work!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Success Manager in Santa Barbara, CA
    Current Employee - Senior Customer Success Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture at the company makes it a fun place to work!

    Cons

    There are no cons for me


  6. Helpful (1)

    Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success/Service
    Current Employee - Customer Success/Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time

    Pros

    AppFolio is an excellent company to work for. Whether just starting your career or looking to take it to the next level AppFolio is a great place to be. The company has seen rapid growth over the last 4 years I've been working here, which has opened the door for many growth opportunities across the company. AppFolio is diligent about creating a great work environment which means a great staff, great perks and lots of fun events.

    Cons

    AppFolio has given me so many shirts, hoodies, hats, etc. that I've run out of room in my closet! ;)

    Advice to Management

    Continue to hire the caliber of employees that you have and it will continue to be a great place to work!


  7. Helpful (1)

    Fantastic Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Santa Barbara, CA
    Current Employee - Customer Success Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time

    Pros

    Great Co-workers Great Environment Good Food Fun Outings Lots of Opportunity for Advancement Foosball Table and Pingpong Table Lots of company sports teams that you can join

    Cons

    None that I can think of


  8. Helpful (1)

    Great Company, Pay Lackluster and Pay Culture Unhealthily

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Onboarding Specialist in Santa Barbara, CA
    Current Employee - Onboarding Specialist in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time (More than a year)

    Pros

    Awesome culture, youthful, work hard play hard, lacks many corporate pretenses, understanding and engaged direct management, SMART employees, extremely successful company.

    Cons

    I can only speak to one department but: Zero raises period, it is just not part of the culture here. Many have stated that If you ask you are likely to be lectured or scolded for even asking, despite being qualified. They generally take advantage of the fact that many in the organization are young and inexperience regardless of how well they preform or how competent they are. Many have questioned the fairness of promotion/hire practices (management is overwhelmingly one gender). Direct managers often make up for these shortcomings by being fantastic to work with.

    Advice to Management

    Realize that you pay low (which is initially fine for fresh out of school hires), but that if you want to keep talented employees raises should not be shamed, they should be used as an incentive for employees worth keeping. Many great employees are intimated to ask, this needs to change and start to be a more heathy environment,


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time

    Pros

    Great camaraderie and nice CEO

    Cons

    They make empty promises and will make outright lies

    Advice to Management

    Do not allow such a wonderful company culture to be ruined by the lies and misleading words of management.

    AppFolio Response

    Aug 31, 2015 – VP Marketing

    Sorry to hear things didn't work out for you at AppFolio - we wish you the best in your next endeavor!


  10. Great young company with a lot of growth!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Santa Barbara, CA
    Current Employee - Sales Development Representative in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio (Less than a year)

    Pros

    Atmosphere, coworkers, room for upward mobility and bring your dog to work day, EVERYDAY!

    Cons

    None at the current moment.

    Advice to Management

    Keep doing what you're doing!

    AppFolio Response

    Aug 13, 2015 – VP Marketing

    Thank you for taking the time to write a review -- we love hearing that you're happy!


  11. Love this place! :)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Center Representative in Goleta, CA
    Current Employee - Contact Center Representative in Goleta, CA
    Recommends
    Positive Outlook

    I have been working at AppFolio full-time (Less than a year)

    Pros

    -awesome people -great pay -exceptional benefits -positive energy

    Cons

    Sometimes, you don't want to leave! Oh yeah and sometimes we run out of organic fruit gummies but with a stocked pantry full of other snacks, who can complain?

    AppFolio Response

    Aug 13, 2015 – VP Marketing

    Thank you for taking the time to write a review!



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