AppFolio Reviews

Updated June 26, 2015
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4.4
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Recommend to a friend
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Brian Donahoo
40 Ratings

Pros
  • the pay isnt bad for santa barbara companies (in 5 reviews)

  • Great training, great people, and great product (in 5 reviews)

Cons
  • Employees in customer success are under-compensated for the stress and effort the job requires (in 3 reviews)

  • It can be hard to move up within the organization (in 2 reviews)

More Pros and Cons

56 Employee Reviews

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  1. Featured Review

    Appfolio is the best!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Goleta, CA
    Current Employee - Software Engineer in Goleta, CA

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I rave to my friends all the time about how much I love to work here. They all said it was just a honeymoon period, but it has been over a year now and I still love it! Appfolio stresses personal development and a healthy happy work environment. I would love to work here forever, but I know that if I do move on to another job I will have developed immensely from my time here.

    Cons

    Sometimes they run out of my favorite snacks... but who can really complain about free food?

    Advice to Management

    Keep doing what you're doing!

    AppFolio Response

    May 26, 2015VP Marketing

    So glad to hear that the honeymoon is lasting! We do believe in having a great balance so people choose to stay and grow with AppFolio. Thanks for taking the time to write a review.


  2. Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Appfolio has one of the best Cultures. The Culture starts with the people and it is a family. Although we are no longer a start-up it is the biggest smallest company you have ever worked for. Every day people come in with a bright attitude to help our company succeed. I love working at Appfolio.

    Cons

    Parking.... lol Just arrive to work early and you are golden for a spot.


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture and upper management is very down to earth/approachable.

    Cons

    No real cons, it is a great place to work.

    Advice to Management

    Keep up the good work!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    A great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Center Representative in Richardson, TX
    Current Employee - Contact Center Representative in Richardson, TX

    I have been working at AppFolio full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture is positive, inviting, and supportive. They offer a full package of benefits. They provide a never ending supply of snacks and drinks for their employees, a good healthy variety to. The office is setup to be ergonomically comfortable.

    Cons

    None. (they could provide more bottled water) LOL...,but truly no cons at all.

    Advice to Management

    Keep up the great work!

    AppFolio Response

    Jun 16, 2015VP Marketing

    Thanks for taking the time to write a review - love to hear that you find the culture so inviting and positive. We're in a drought so we have to conserve water otherwise we would have more bottled ... More


  6. Implementation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Barcelona (Spain)
    Former Employee - Implementation Specialist in Barcelona (Spain)

    I worked at AppFolio (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company to work for!

    Cons

    No negatives about working there!


  7. Onboarding Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great company culture, people here are as friendly as can be.
    - Management is awesome, I feel as I am motivated to work hard to help the company succeed.
    - Even at the intern level, the company makes you feel very involved and invites you to sit in on the company meetings and other learning opportunities for full time employees.
    - Kitchen is fully stocked with all sorts of goodies, lunch is catered on a weekly basis.

    Cons

    -Have gained weight from all the food at work.

    Advice to Management

    Keep it up!

    AppFolio Response

    May 18, 2015VP Marketing

    Thanks for your feedback - glad that you feel involved and included. And I have to say, this is one of my very favorite cons....maybe we need to add even more lunch time workouts :)


  8. Helpful (3)

    A wonderful place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Barbara, CA
    Current Employee - Software Engineer in Santa Barbara, CA

    I have been working at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is located in one of the best areas California has to offer. My coworkers are wonderful, intelligent people. Each day brings new challenges that keep the job interesting.

    Cons

    There is a housing shortage in the Santa Barbara area. Fortunately traffic isn't nearly as bad as it can be in other California tech cities.

    Advice to Management

    Continue to promote people from within the company, and continue to listen to us employees. Keep up the good work.


  9. Helpful (2)

    A flourishing company with opportunity at every corner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Santa Barbara, CA
    Current Employee - Sales Development Representative in Santa Barbara, CA

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    AppFolio is a fantastic place to start your career. The training is top-notch, the people are great, the product is amazing, and the management is appreciative. The company is wildly successful and is growing by leaps and bounds every quarter. Having joined AppFolio only 10 months ago, I'm pleased to have been promoted TWICE in that timeframe. Considering this is my first job out of college, I could not be happier with my decision to join this team.

    The SDR role itself is a fantastic introduction into the fast paced sales of a tech company. The training you will receive will be superlative to the industry. You will not learn how to be a telemarketer; you will learn how to be a consultant, and a good one at that. Expect the same training that you'd receive at tech giant in Silicon Valley but with more personalized attention. Training is also ongoing as we meet multiple times a week to sharpen our sales acumen.

    In terms of culture, AppFolio is full on fun, energetic people that give this company such a unique vibe. Expect lots of catered lunches, retail gift cards, ping pong tournaments, and enough AppFolio t-shirts to fill your entire wardrobe. There are a ton of dogs at the office, too.

    So yea, it's a pretty sweet place to work.

    Cons

    AppFolio's startup era has long passed. The company has grown into it's corporate shoes and as a result, job responsibilities and protocols are very structured.

    Advice to Management

    The company needs more diversity. I highly encourage AppFolio to recruit from beyond the Santa Barbara community. Everyone went to either Westmont or UCSB.


  10. Helpful (4)

    Inside Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Pros

    Great culture, company values, and ability to have work/home balance. With previous sales experience Appfolio is unique to say the least. Before working here I was drawn towards the company values and feedback from their customers. As an employee I feel valued, been promoted twice, and feel they have truly invested in my career and development as a sales professional.

    Cons

    It is a long commute


  11. Helpful (1)

    Best place I have ever worked!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, lots of opportunity, and solid leadership.

    Cons

    Growing company- some growing pains here and there.

    Advice to Management

    Carefully guard the company culture and keep the small company feel.

    AppFolio Response

    Apr 20, 2015VP Marketing

    Thank you! We love hearing this is the best place you've ever worked and I love your advice to management. We hear you and are all on the case to keep AppFolio the 'smallest big company you've ever ... More



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