AppFolio

  www.appfolio.com
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AppFolio Reviews

Updated August 14, 2014
Updated August 14, 2014
30 Reviews

3.9
30 Reviews
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Brian Donahoo
18 Ratings

Employee Reviews

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  1.  

    Just so so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    Pros

    It tries to keep every one happy by snacks and t-shirts.

    Cons

    Old technologies, not good for personal development. Slow growth. It took 7 years to be barly profitable. Poor health insurance, no 401k, no bonus. Workplace politics. Talented engineers are not really promoted to important postions. The managers are not good at techniques and do not really pay attention to the growth of the teams. But they are really good at keep their postions in the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great culture, awesome people...the pay isnt bad for santa barbara companies

    Cons

    horrible management. MICROMANAGERS. favoritism to the max

    Advice to ManagementAdvice

    relax

  3.  

    Lots of love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Customers love the service
    Employees are positive and collaborate

    Cons

    Nothing stands out at the moment.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great products and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Goleta, CA
    Current Employee - Anonymous Employee in Goleta, CA

    Pros

    Great employees, great educational / flexible atmosphere, competitive salary.

    Cons

    It has grown very quickly - so everything that goes along with that . . . (more politics, more separation from execs to the rest of the group, slowed growth within some departments)
    No 401K match

    Advice to ManagementAdvice

    Remember that everyone working here has a career path in mind - ask your employees what they want over the next year or two with their responsibilities and career growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager  in  Goleta, CA
    Former Employee - Customer Success Manager in Goleta, CA

    Pros

    I worked with many wonderful and intelligent people at AppFolio.
    AppFolio Property Manager is a good product that many customers genuinely love.
    Santa Barbara is a beautiful, if expensive, place to live.
    They offer decent benefits to salaried employees.
    Free snacks.
    Fitness classes several times a week.

    Cons

    Low pay.

    Anemic raises.

    Little to no opportunity for advancement.

    An unequal culture. There is much lip service paid to company values that are not exercised.

    Rampant cronyism in the middle tier of the company, at the expense of promoting from within.

    Incompetent and under qualified middle management.

    Disconnect between upper and middle management.

    AppFolio is trying very hard to become profitable before a future IPO, putting a huge strain on sales and customer support as more poor fit customers are brought on. Scaling up is proving to be AppFolio's largest problem.

    Advice to ManagementAdvice

    Promote from within and deliver on your promises. You are killing moral.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Not what it once was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Goleta, CA
    Former Employee - Anonymous Employee in Goleta, CA

    Pros

    Plethora of free snacks/beverages and the occasional free lunch. The people are great, starting pay is decent and the stock options are decent. There are some company sponsored sports teams that are always fun to be a part of. Young company.

    Cons

    Upper management seems to be disconnected from the actual happenings at the bottom. Middle/lower management are unqualified and put a priority on furthering their career instead of developing a strong knowledgeable team. Raises are slim, and a job well done is non-existent. Lack or poor interdepartmental communication reeks havoc throughout the company. Little to no growth or mobility. Politics are always being played. Management is too concerned about their employees time card than they are about their performance. They are no longer a customer service first company and are now focused on profitability.

    Advice to ManagementAdvice

    Make sure your lower to middle management are qualified for their jobs or provide them training so they and their team can succeed. Nothing worse than working for incompetent managers. Offer advancement or mobility within the company. Not everyone wants to remain at a remedial position for the rest of their lives. Clean up processes within and between departments - too many things are falling in the cracks. Go back to being a customer driven company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to start your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Great Benefits
    - Flexible Hours
    - Growing Company
    - Lots of Free Gear and Perks
    - Young Lively Atmosphere
    - Great Location

    Cons

    - Limited ability to move up
    - Difficult Customers
    - Limited Raises

    Advice to ManagementAdvice

    Create more abilities to move up and promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A very friendly place to work in

    Current Employee - QA Engineer  in  Santa Barbara, CA
    Current Employee - QA Engineer in Santa Barbara, CA

    Pros

    People are friendly, the team works together

    Cons

    There are so many interviews and every time I went to their office for a interview I got so nervous

  10.  

    Fun and energetic environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Santa Barbara, CA
    Current Employee - Sales in Santa Barbara, CA

    Pros

    Great people to work with

    Cons

    product has limitation. compensation is low compared to others in industry

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Great culture, limited personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services/Implementation  in  Goleta, CA
    Current Employee - Services/Implementation in Goleta, CA

    Pros

    Great starting pay and benefits
    The people and coworkers are amazing. I made quite a few friends working there and the culture is energetic and fun.

    Cons

    Limited/no advancement/mobility within the company. Pay is limiting and is not comprabable to skill and responsibility increase the longer you stay there.
    There is little to no incentives/rewards even if you go above and beyond job requirements/description. As a result, there is an undercurrent of discontent.
    Large disconnect between upper management and clients that use the product.
    Very fine line between offering concerns/feedback about processes/company and being viewed as negative or "not on board" with the company.

    Advice to ManagementAdvice

    Create actual advancement and career opportunities. Employees start working there with excitement and optimistic about establishing a career and building something special. By year 1-2 those emotions are withered if not gone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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