AppFolio Reviews

Updated July 28, 2015
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60 Employee Reviews

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  1. Helpful (2)

    SaaS done right for the customer and for the employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Outstanding office culture Charismatic CEO Close-knit teams Collaboration Smart leadership in each department Simplicity at the core of the business Challenging work Ability to innovate within your role/department Well designed processes Genuine customer focus Work-life balance Open communication about company goals, initiatives, performance, and future Innovative software that truly changes the lives of its users

    Cons

    Not being able to roll out all the features our clients request. AppFolio has a very active user base and they come up with a ton of excellent ideas. Creating a robust solution happens quickly but still does not seem to fully sate our client's hunger for product enhancements.


  2. Great place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at AppFolio (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture Working alongside great people Clients are happy with what they're getting A growing company with lots of room for growth

    Cons

    Pay is decent but not great Scaling up will become an issue in the future Software seems a but outdated, there needs to be more improvements

    Advice to Management

    Continue to inspire your employees with enthusiasm


  3. Helpful (2)

    Pretty close to perfect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Motivated co-workers full of positive energy -Growth, growth and more growth -Fast paced start up culture which keeps things exciting -Casual and relaxed environment. We work hard and have fun doing it. -The perks: lots and lots of free food, on site workout classes, happy hours, etc. -4 weeks paid vacation. GREAT work/life balance.

    Cons

    Not much. There are definitely some growing pains but that's to be expected of a company growing as rapidly as we are.

    Advice to Management

    Keep growing the team and enhancing the software but don't change much else! Things are great as they are.


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  5. Appfolian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun atmosphere, 4 weeks of time off, food in fridges & ping pong/foosball, customer focused

    Cons

    lots of different things going on, growth pains, sub-par compensation

    AppFolio Response

    Apr 16, 2015 – VP Marketing

    Thanks for taking time to provide your feedback. We are growing quickly and this brings excitement and fun and you're right, we do have lots of things going on! I encourage you to reach out to your ... More


  6. Helpful (3)

    Amazing Company, Ton of Career Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager

    I have been working at AppFolio full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The leadership team does a great job of instilling a strong company culture. It is a very positive, open environment and everyone is very welcoming. You immediately feel like a member of the family and make new friends that extend beyond work. We are incredibly spoiled with food, fun AppFolio gear, fitness, happy hours, company parties & contests. There is never a dull day at the office. In addition to the great atmosphere, it's exciting to be a part of a company that is growing so quickly. Every year we establish company initiatives that actually get implemented and completed. This is awesome to be a part of and gives you a sense of accomplishment. Our strong leadership team knows how to effectively lead each department and keep everyone in line with company goals. I feel honored to learn from the managers above me, there is a lot to learn for those early on in their careers. New employees also have the plus of a strong benefits packet. For the entry-level positions, it's rare to find a company that offers PTO (and a lot of it) & full healthcare coverage from the start. For the Services department, you have the option for a promotion after 6 months, that is unheard of at most companies! Overall I have nothing to say but great things and am excited to see what's to come.

    Cons

    I have no complaints. As a member of the Services department and Customer Success team, I feel the complete opposite of most of the other listed cons. Our department has the most promotions and team growth of any department, month over month. Experienced Services members also have the opportunities to move into other teams and departments which allows for further career advancement. Customer service is not an "easy" job, but any candidate just looking for a resume builder should find elsewhere. You'll quickly find that “easy” is boring and has less pay off long-term. AppFolio is a great company for motivated people looking to work hard and do their part to contribute to a growing company. Promotions and raises aren't given because of length of employment, they are something earned. I appreciate this at AppFolio because it allows the motivated employees to be rewarded for their hard work and stand out at the company. For new hires right out of college, it's best to understand that you need to work hard and be patient in the working world (one year at a company is not that long!!!). Promotions are earned and there is plenty of opportunity for them at AppFolio.

    Advice to Management

    Keep doing what you're doing!

    AppFolio Response

    Apr 16, 2015 – VP Marketing

    Thank you ! This is such a nice, thoughtful review - thank you for taking the time to write it. We have an amazing Services team and this is a huge factor in our customer's success and happiness ... More


  7. Helpful (4)

    Not as happy as they want you to believe

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Manager
    Former Employee - Implementation Manager

    I worked at AppFolio full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Free food, happy hour nights, tee shirts, costumes.

    Cons

    Staff is robotic, processes come before quality, management is below average at best. Company culture is targeted at the very young looking for a first job. Cronyism among top management is rampant. Not for anyone who wants to put quality work before production line quantity. Take a look at their Appfolio "Happy" video on YouTube. It's insane.

    Advice to Management

    I wouldn't know where to begin.


  8. Helpful (3)

    Good company, just not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at AppFolio full-time (Less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    The culture of the company is incredible. Tribal knowledge is the backbone of the sales department and everyone truly cares about the team effort. Dress code is relaxed (I wear jeans to work everyday). All managers are there to help in any way they can! If you work hard and are successful there are many opportunities to advance within the company.

    Cons

    I have nothing negative to say about the company, I just found the job to be very boring. Every position in the company is a full-on desk job and I just found myself unable to be successful in that type of environment.


  9. Career opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Customer Success Manager in Santa Barbara, CA
    Current Employee - Associate Customer Success Manager in Santa Barbara, CA

    I have been working at AppFolio full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is growing extremely fast and all departments are growing

    Cons

    customer success does not provide many career advancement opportunities

    Advice to Management

    recognize your talent before you loose it


  10. Helpful (1)

    Great place to hone engineering skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive environment. Engineer-friendly culture. Smart coworkers with varied backgrounds. Great place to hone your engineering skills. Santa Barbara is more fun than I expected (even for single people). Most of all, I like how the company believes in getting everyone in touch with customers.

    Cons

    Growing-up pains. Product feels outdated and incomplete for seven year old company. Goals too high level to be translated by engineers. Too many cooks in kitchen, and too many meetings. Progress feels slow.

    Advice to Management

    Figure out how to harness the full potential of the engineering team to deliver a great product.


  11. One of the happiest places to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AppFolio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - amazing work environment - even more amazing people - strong core values - genuine interests in doing what's right - innovative, fast paced - well stocked kitchens

    Cons

    - growing pains - type of growth



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