Apple Reviews in Austin, TX

Updated August 23, 2014
Updated August 23, 2014
3,678 Reviews

3.9
3,678 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,952 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

152 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Hard to compete

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Administration  in  Austin, TX
    Current Employee - Order Administration in Austin, TX

    I have been working at Apple full-time for more than 5 years

    Pros

    On site cafe, doctor, nutritionist & gym, ATM, Starbucks, coffee bar, corporate games, unbelievable health insurance, massage therapist and constant "beer bashes" and "off sites" just to name a few.

    Cons

    It's too easy to become stagnant, stuck in the same position wether you like it or not. Pay is underwhelming compared to other companies.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great to work for if you are looking for another job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Prevention Specialist  in  Austin, TX
    Current Employee - Fraud Prevention Specialist in Austin, TX

    I have been working at Apple full-time for more than 3 years

    Pros

    Great benefits, 401(k) match, vacation time, sick time, will pay for school (as approved by your immediate supervisor), great to have Apple on your resume, job security, takes a lot to get fired.

    Cons

    Training is a work in progress, dept is going through growing pains, only motivation to do hard work is for the chance you MIGHT get the schedule you want, shift bids every 6 months, hard to get recognition, when you do get recognized you aren't eligible to receive another award for over a year, employee morale is low. Keep in mind this company is based in California so there's a lot of thin skin.

    Advice to ManagementAdvice

    Lift the year probation on award winners, expand rewards program instead of diminishing it, stop dangling carrots when you know you aren't going to deliver.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Order Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Support Specialist  in  Austin, TX
    Former Employee - Order Support Specialist in Austin, TX

    I worked at Apple full-time for more than 5 years

    Pros

    Great benefits. Ok Pay. They will match 401k to a point

    Cons

    You will never move up unless you are buddies with management.

    Advice to ManagementAdvice

    Quit micro managing and watch lower management who take advantage of their workers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It is a very good experience to be part of a company that has brought so much innovation to the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Apple full-time for more than a year

    Pros

    Overall company culture, environment and peers. Great benefits package.
    Horizontal hierarchy, somewhat easy to navigate.

    Cons

    Some departments have hight turnover due to lack of growth opportunity.

    Recommends
    Approves of CEO
  6.  

    Very encouraging leadership, you'll get out what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Advisor  in  Austin, TX
    Former Employee - Technical Support Advisor in Austin, TX

    I worked at Apple full-time for more than 3 years

    Pros

    - Great leadership from your direct boss up
    - Great benefits
    - Accountability amongst peers and managers
    - Opportunity for advancement
    - Hard work is rewarded

    Cons

    - Advancement can take awhile
    - Suggestions for improvements have to go through a long process and sometimes are said to be being considered but aren't
    - If you don't meet your metrics, you're out

    Advice to ManagementAdvice

    Make improvements and suggestions more transparent

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Austin, TX
    Former Employee - Customer Service Representative in Austin, TX

    I worked at Apple full-time for more than a year

    Pros

    Great people to work with
    Working with Apple products all day
    allow for great flexibility

    Cons

    you can ONLY advance if the RIGHT people like you
    Some managers were lucky to be in the right place at the right time but they often lack the skills needed to do their job well

    Advice to ManagementAdvice

    Make sure Managers have at least a bachelors degree because it shows when they are lacking reasoning skills

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Great place to work with great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Apple full-time for more than 5 years

    Pros

    Benefits are very generous. Very diverse atmosphere. Overall, all employees are very friendly. Very flexible for work hours. Convenient location.

    Cons

    At times, numbers seem more important than employee welfare and moral. Communication with team on some things leaves a lot to be desired.

    Advice to ManagementAdvice

    Management should communicate more with and listen to employees doing the actual work when making decisions to change to new procedures and the timing of the change.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Excellent Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Austin, TX
    Former Employee - Supervisor in Austin, TX

    I worked at Apple full-time for more than a year

    Pros

    Learned empathy. Something I realized that I did not have. Had great managers, peers. Made a lot of good friends. I would not have left if it was for the scheduling conflict with other obligations outside of work. As with any job. You most likely need them more than they need you, so you'll work when they say. Great opportunities for advancement or lateral moves within the company. Pay is great. Don't foul up your attendance or policies that apple upholds, or any other obvious things. A lot of excellent perks and discounts!

    Cons

    Not really cons, but advice to potential candidates. For advancement: Drink the kool-aid. If you don't know what I mean, you'll know when you get hired. I don't mean this in a negative way, I mean this in a, this is a cutthroat sink or swim business, you'll stand out if you love what you do, (maybe just a little more than anyone else though...) Hours are competitive and rotational. Dependent on how good you're doing is how you're rewarded with a particular time slot of 4x10 or 5x8. I was at the corporate office; so, regardless of kids, school schedule, any obligation, Apple will own you unless you can polish those numbers for them to get what you need, so don't bother planning ahead, unless you make the cut every quarter.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to work, great environment and culture. They treat employees well. Lack of advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at Apple full-time for more than 10 years

    Pros

    Benefits, time off, culture, management

    Cons

    Salary, location, lack of advancement opportunities

    Advice to ManagementAdvice

    Salaries should be competitive with the rest of the industry. Currently below average

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Grueling and demanding, but fulfilling and developing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert  in  Austin, TX
    Former Employee - Expert in Austin, TX

    I worked at Apple full-time for more than a year

    Pros

    Casual attire, flexible shifts due to shift demand of other employees, benefits, discounts.

    Cons

    Retail hours, store management has no control over hourly wages of employees, so there is negotiation of wages so you basically have to wait a year to get a 3-5% raise which is based on very vague criteria. It has absolutely nothing to do with numbers or revenue, so it's hard for a results-driven individual who believes advancement should be based on skill and performance.

    Advice to ManagementAdvice

    Build awesome employee relationships. They'll work for you if so.

    Recommends
    Positive Outlook
    Approves of CEO

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