Apple Reviews

Updated August 19, 2015
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3.8
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Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
17 Ratings

Pros
  • great benefits for part time employees (in 246 reviews)

  • Competitive atmosphere; great peer work environment (in 215 reviews)

Cons
  • ZERO ZERO ZERO work/life balance (in 252 reviews)

  • Something great requires long hours (in 151 reviews)

More Pros and Cons

55 Employee Reviews

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  1. Helpful (1)

    Itunes customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elk Grove, CA
    Former Employee - Anonymous Employee in Elk Grove, CA
    Recommends
    Positive Outlook

    I worked at Apple full-time (Less than a year)

    Pros

    Great work envoirment, very relaxed and easy work. Technical help was super fun and easy via email. Solved majority of people's tech problems via email.

    Cons

    The temp agency they go through is messed up.

    Advice to Management

    Go through a different temp agency


  2. Data Entry Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry in Elk Grove, CA
    Current Employee - Data Entry in Elk Grove, CA

    I have been working at Apple full-time

    Pros

    A fast paced environment, that you have to reach goals. Everyday of your work week.

    Cons

    If your not uesd to working with products then this is not a place

    Advice to Management

    I'm open to any available positions that my experience can be utilized


  3. Helpful (3)

    Great company, good job at least for a few years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - At-home Technical Support Senior Adviser in Elk Grove, CA
    Current Employee - At-home Technical Support Senior Adviser in Elk Grove, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Amazing benefits include medical, dental, vision, 401k, education reimbursement, and more. Working from home means no commute, which in turn means lower car insurance rate, more sleep, cheaper lunches.

    Cons

    Schedules change every three months, and 75% of them are some degree of awful. Working from home can be lonely and isolating, so not recommended for people with conditions like depression or who otherwise need to be around people. Also, the longer you are an the phones, the less you like the job.

    Advice to Management

    Create a clear, consistent path to advancement, including training for those who need it. Don't hire outside people for management positions, and try not to pair managers with advisers who have been with the company longer than they have.


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  5. Helpful (1)

    Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contracted Sorter in Elk Grove, CA
    Former Contractor - Contracted Sorter in Elk Grove, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apple as a contractor (Less than a year)

    Pros

    Easy job and the training was sufficient for newcomers or contract workers.

    Cons

    Very low pay rate and difficult work environment because of the turnover rate of employees.

    Advice to Management

    It's better to promote loyalty by hiring people and provide good benefits than to hired a bunch of contract workers during peak periods.


  6. Work hard and get recognized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Engineer in Elk Grove, CA
    Current Contractor - QA Engineer in Elk Grove, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple as a contractor (More than a year)

    Pros

    You can get recognized if you know a lot or you know someone up high if you are green and can do sweet talk to your boss

    Cons

    Slow pace for smart people, don't need to tell me how to do my job and just tell me what you want and when you need it

    Advice to Management

    Make something happen


  7. +/- being a contractor as a Tier 1 CPU Technical Support Advisor at Apple

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - CPU Tier I Technical Support Advisor in Elk Grove, CA
    Former Contractor - CPU Tier I Technical Support Advisor in Elk Grove, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple as a contractor (More than a year)

    Pros

    4+ weeks of up-front classroom-style training, then 2 weeks of shadowing "on the floor" training prior to going live. Lots of opportunities for skills upgrades, DYI tutorials for educational purposes. Plenty of monthly team activities; great onsite cafe w/ healthy food options; team camaraderie was strong; tremendous sense of accomplishment on a daily basis, when helping resolve customer issues.

    Cons

    Can be very stressful, day-to-day on the phones, especially during the first few months until you get into your vibe. Work schedules shift every 3 months, which is particularly challenging for those of us with families and regular school schedules. You would work weekends, nights and holidays OFTEN. Typically after 6 months on the floor, as a contract-employee you are eligible for the hiring process to full-time; that process is shrouded in secrecy and it's NOT clear what to expect going in...OR how decisions about your candidacy are made AFTER you've interviewed.

    Advice to Management

    Be more forth-coming about the hiring process for contract-employees; there's a lot of needless stress about this process and a little insight going in to it would be helpful.


  8. Elk Grove Warehouse Bldg A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - EFFA in Elk Grove, CA
    Former Contractor - EFFA in Elk Grove, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apple as a contractor (Less than a year)

    Pros

    Its a good learning environment for those interested in the technical field. You definitely can learn about many different types of product that come out of this company.

    Cons

    To be hired here you must go through a Temp. Agency and they nor Apple can careless about the warehouse employees. You gotta get permission to go use the restroom and get water. They don't want you to even talk to your co-workers unless your on break, even when there is downtime and there can be a lot of that depending on the time of the year.

    Advice to Management

    There are many talented employees that work in your warehouse. You should maybe actually get to know them and you would have t o hire from outside with some of the talent you have in that warehouse. Slave owner mentality shouldn't be how you run your business.


  9. Helpful (3)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Advisor in Elk Grove, CA
    Current Employee - Technical Support Advisor in Elk Grove, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for Apple is every bit as cool as you would think it would be. I get to work from home, contribute to a dynamic global brand, and truly enjoy what I do.

    Cons

    I have to type at least 20 words here so I can complete this review, so I will simply say that there are no cons working for Apple.

    Advice to Management

    Management does an amazing job, and really delivers on all that Apple claims to stand for. Employees are treated like we really matter, and that goes a long way.


  10. Not bad for contracting in a warehouse setting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Lead in Elk Grove, CA
    Current Contractor - Lead in Elk Grove, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple as a contractor (Less than a year)

    Pros

    Standards are very easy to get along with; they care more about fixing problems than assigning blame. Huge plus in my book.

    Cons

    Be careful of having Apple asking you to do too much. I've see contractors do things way outside their contracted scopes. For a tech company, I'm surprised at the lack of technology to improve processes or to reach out to sister warehouses for process improvement. Lack of documentation at critical points was surprising. Extremely competitive job market internally. Some employees lack initiative. "We're too big to fail" mentality seems to have creeped in.

    Advice to Management

    Drop the importance of profits on any one specific warehouse, do things for the good of the company and your stated values. Stick to Jobs' philosophy towards designing amazing products and drop the variations that's killing opportunities to be efficient.


  11. Helpful (1)

    Problem Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Problem Coordinator in Elk Grove, CA
    Current Employee - Problem Coordinator in Elk Grove, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 10 years)

    Pros

    Great environment to work, coworkers are intelligent and helpful with daily tasks.

    Cons

    Repetitive, not much room for growth on the Elk Grove campus in the IT Helpdesk role.

    Advice to Management

    Keep working on an avenue to move people up through Helpdesk in other positions of the company or management.



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