Apple Reviews in Los Angeles, CA Area

Pros

-Incredibly supportive management and hands-on marketing training
-Extremely flexible, self-driven hours
-Freedom to think of different ways to plan marketing events
-Cool perks like a free laptop at the end of the contract

Cons

-Senior managment was great, but middle manager was a nuisance
-Sometimes difficult to circumvent middle management
-Not all reps were create equal

Advice to Senior Management

Evaluate the level of involvement by Apple Account Executives, and encourage Senior Management to be the main link to all Campus Reps.

Pros

The name says it all! Amazing job whilst in college; however, the structure of working around your school schedule are long over...very sales driven, more so than customer service.

Cons

Managers can be tools. Especially if they come from Best Buy. They do not understand Apple culture and are ONLY driven by sales not the experience.

Advice to Senior Management

Retail is very minimal, do not expect to grow. It's a good job whilst in college and after college. Use it as a safety in finding another job. This is not Apple corporate so everything is trickled down from the top.

Pros

Good place to grow, and learn about technology

Cons

lack of management support to deal with customers who are disrespectful

Pros

Great access to new and cool technology. Great to work with young people my age and share knowledge. Fantastic if you like helping people through problems or teaching them how to use their devices.

Cons

Horrible management structure. Some "Specialists" are not keen on the techno lingo...which creates problems for the "smart" ones in the store that end up fixing mistakes for everyone. No flexibility in management rules.

Advice to Senior Management

Be open and honest. No caddy bs. And please be on the same page. It is very annoying to play the "mom vs dad" game when trying to help out a customer.

Pros

Working at Apple is very invigorating. There is always a challenge that you must overcome. The team, management, leadership, and people you meet will be a great asset to you. Learning and development is a key part of Apple, and they always encourage it. The ability to use resources from team members is a key plus. Working at Apple is a big change, but a change I would never like to move away from.

Cons

Working for Apple is different form other jobs. Since technology is always moving faster than the speed of light, you have to keep up to date with everything Apple! This has always been a challenge for many due to the fact that once something comes out, something new will take its place pretty soon! So it is up to you to stay focused and maintain the thirst for technological know how!

Advice to Senior Management

Reward your employees more. Distinguish people for their efforts more so than just saying thank you! Acknowledge the skilled and challenge them to drive others.

Pros

cool coworkers, great environment, interesting days

Cons

large retail environment, quickly growing but the systems a slow to accommodate, sometimes unwelcoming or unsupportive management staff - sometimes it seems like they will bend the rules when they want but perhaps without consideration for customers or employees

Advice to Senior Management

be clear about rules and procedures and stick to them but know that compassion and understanding is an important part of being a leader as well.

Pros

Great co-workers. Amazing innovative products. There is no better place to develop yourself as a young employee. For a retail job... it is awesome. As an IT career... it will get you started. My fellow geniuses are awesome. They are the best group of people I have ever had the privilege of knowing.

Cons

Pay, and the customers. Apple's customer base has grown over the years, which is great. But we have influenced consumerism to evolve into a whole new dirty animal thanks to Apple's "Getting to Yes" policy. I'm fifty fifty. Half of the customers deserve the great service. The other half should try chewing their own food for once in their life.

Advice to Senior Management

Stop swapping so many iPhones. If you want your employees to stop swapping so many iPhones, give them the means to do things differently.

Put Apple employees in AT&T and Verizon stores to distribute the load and service your customer base appropriately. Having the "swap swap swap" mentality for a few years has created a new and utterly disgusting breed of consumers in our society. They don't appreciate the great service, we have only raised the bar for unreasonable expectations. These habits will be tough to break.

Pros

Great benefits, employees, managers! Very good experience working here.

Cons

Schedule doesn't always work out..

Pros

more opportunities are given to those who show good effort.

Cons

employee has to have patience

Advice to Senior Management

better advancements

Pros

Friendly People, and great work enviroment

Cons

I have no cons for Apple

Advice to Senior Management

None. Great job!