Apple

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Apple Reviews in New York, NY

Updated December 20, 2014
Updated December 20, 2014
4,108 Reviews
3.9
4,108 Reviews
Rating Trends

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Apple CEO Tim Cook
Tim Cook
2,275 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

180 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent place to work but be prepared to work. No resting on your laurels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Mac Genius in New York, NY
    Current Employee - Lead Mac Genius in New York, NY

    I have been working at Apple full-time (more than 10 years)

    Pros

    Always changing, lots of training and perks. Discounts on various products and services. Wonderful diversity.

    Cons

    Hard to be a single parent and work retail. New hires are paid grossly lower then job expectations. No movement unless your a manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The best people to work with, the worst o work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in New York, NY
    Former Employee - Specialist in New York, NY

    I worked at Apple full-time (more than 3 years)

    Pros

    Benefits, pay is reasonable, discounts, traveling expense(depends on location), fast pace, meet a diverse group of people (connections), sick pay, paid vacation

    Cons

    work life balance, micro management, upward mobility

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great customers and training, but most management is hired from the outside from companies like The Gap & Starbucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer in New York, NY
    Former Employee - Trainer in New York, NY

    I worked at Apple full-time (more than 5 years)

    Pros

    Wonderful benefits, on the job training, and terrific customers!

    Cons

    Micro-management is encouraged by Flag Leaders. Bathroom breaks are timed. There is almost no internal promotions beyond Creative or Genius or Expert.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    A pretty fun / weird blur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist in New York, NY
    Former Employee - Family Room Specialist in New York, NY

    I worked at Apple part-time (more than 3 years)

    Pros

    I met some amazing people that I still keep in touch with to this day! The benefits were decent (both health and on Apple products) though you can't always afford most of the products on the Apple retail wage. I gained a lot of skills (as it's a fast paced environment) in dealing with people of all backgrounds, nationalities and anger levels.

    Cons

    The suck-ups get the promotion, not the those who are 100% qualified in the technology and people skills. I didn't polish the turds of upper management, however I had a 100% Positive Feedback based on my Genius Bar and Personal Training feedback. Even with my knowledge and customer satisfaction I was never considered for the Genius position. It's very clique / culty, you get ahead by following the rules and buddying up with all managers..

    Advice to ManagementAdvice

    You need to be transparent, numbers make you look good but cutting out the "tailored" customer experience we're told to do, yet very quickly (10min) kills it after someone has been waiting 45min to see their "Genius."

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Business Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist in New York, NY
    Current Employee - Business Specialist in New York, NY

    I have been working at Apple full-time (more than 3 years)

    Pros

    get environment and workers. You get to work with alot of young people. Caps out and no growth.

    Cons

    low salary, low benfits and comp days off. this would be a better part time job.

    Advice to ManagementAdvice

    Company could work on getting employees more leeway on vacation and time off.

    Recommends
    No opinion of CEO
  7.  

    Great company with fanatstic benefits for entry level retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert in New York, NY
    Current Employee - Apple Expert in New York, NY

    I have been working at Apple full-time (more than 3 years)

    Pros

    Exposure to new technology and a people focused environment.

    Cons

    Difficult to move into leadership if you are not in an accelerated program.

    Advice to ManagementAdvice

    Promote more internally. Employees can feel undervalued.

    Approves of CEO
  8.  

    Awsome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail - Expert in New York, NY
    Current Employee - Apple Retail - Expert in New York, NY

    I have been working at Apple full-time (more than 3 years)

    Pros

    Great culture, great working environment very supportive management

    Cons

    It's hard work, very busy retail environment , can be stressful

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in New York, NY
    Former Employee - Mac Specialist (Apple Store) in New York, NY

    I worked at Apple full-time (more than 3 years)

    Pros

    Very good benefits, people-first culture, worked with some really creative coworkers, good opportunities for growth, can easily transfer to different stores around the country

    Cons

    Customers can be particularly draining

    Advice to ManagementAdvice

    Be sensitive to the mental health needs of your employees, but keep fostering a creative atmosphere of smart, happy people

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Apple Retail Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in New York, NY
    Current Employee - Apple Retail Specialist in New York, NY

    I have been working at Apple part-time (more than an year)

    Pros

    Company cares about the employees and takes care of their needs. They provide a great balance of work life and the benefits provided are great. Never felt pressured or stressed out to a point where I did not want to work.

    Cons

    Growth was not very well, it also depends on your store and mangers but for the most part they want to see years of experience just to be a genius. Sometimes even favoritism. They make growing into a role much harder when newbies can just be hired into the role. They require you to go through each role and wait minimum 6 months to change roles. Even feedback does not help this situation.

    Advice to ManagementAdvice

    Help grow employees for their best interest. Don't make it harder for employees just because you want to keep them on your team longer.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    High Stress. Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Genius in New York, NY
    Former Employee - Mac Genius in New York, NY

    I worked at Apple full-time (more than 5 years)

    Pros

    Great Company, Benefits. The best part of the job was my co-workers. It allowed us to have a sense of community, like we were going to war together to conquer a common enemy.

    Cons

    This retail location had a very high volume of customers. The environment seamed very hectic and not controlled. Management seamed to be overwhelmed by customers and employees, thus deeming them unreliable.

    Advice to ManagementAdvice

    Please pay attention to employee fatigue since the environment drains us of all we have for in life.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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