Apple Reviews in New York, NY

Updated September 21, 2014
Updated September 21, 2014
3,789 Reviews
3.9
3,789 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,060 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 238 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 233 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 143 reviews)

More Highlights

167 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Genius

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius  in  New York, NY
    Current Employee - Mac Genius in New York, NY

    I have been working at Apple full-time for less than a year

    Pros

    You do what you love.

    Cons

    You have to know tons of information

    Advice to ManagementAdvice

    Pay more

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    The best job in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist  in  New York, NY
    Former Employee - Apple Retail Specialist in New York, NY

    I worked at Apple part-time for more than 3 years

    Pros

    The culture here is one that focuses on teamwork and self development. I always felt like I was supported by my team members and those that managed me.

    Cons

    I can't say anyting bad about this company. I always felt supported and cared about. There aren't many retail jobs that I can say that about.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company, but retail is retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Apple full-time for more than 3 years

    Pros

    Great training, good compensation for what it is, good HR department in the city stores. I learned a lot that I still use today, as a client-facing project manager. A lot of Apple Store alum go on to the tech scene. I worked with a lot of great people.

    Cons

    Hard to move up, retail hours, pervasive low morale at some stores. I found myself unhappy at this job most of the time because I wasn't challenged and there was nowhere to move up besides management, which is basically a glorified babysitter of employees and customers.

    Advice to ManagementAdvice

    Hire better managers. I saw a lot of mgmt hires that came in from Starbucks and certain fashion retailers that didn't really get Apple's culture — they were just OK retail managers. It was hard for me at least to want to do my best beneath an underwhelming management team when they reaped all the benefit of sales bonuses.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    When I started we were rebels seeking to change the world, now we are bottom line driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  New York, NY
    Current Employee - Assistant Store Manager in New York, NY

    I have been working at Apple full-time for more than 5 years

    Pros

    Excellent benefits, strong attention to hiring quality talent.

    Cons

    Nowhere for talent to go. Highly political, overly HR focused on insignificant issues. Upper management not coordinated or inspiring.

    Advice to ManagementAdvice

    Worry more about your current store than your future aspirations.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    One of the Best jobs I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)  in  New York, NY
    Former Employee - Mac Specialist (Apple Store) in New York, NY

    I worked at Apple full-time for less than a year

    Pros

    You get to help those who do not know anything about computers. it is a very enthrilling job and I loved every minute of it. I would have loved to keep the job, but I couldn't with all my personal events.

    Cons

    Some people are idiots and it can be hard to work through their problems with them. If they do something that causes them to lose all of their data then they blame you.

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fast-paced, good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)  in  New York, NY
    Former Employee - Mac Specialist (Apple Store) in New York, NY

    I worked at Apple part-time for more than a year

    Pros

    Great people. Great products. Really the best place to work in retail.

    Cons

    Little room for promotion, even though management claims there is.

    Advice to ManagementAdvice

    Offer clearer paths to promotion.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great People but Management Needs work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  New York, NY
    Former Employee - Specialist in New York, NY

    I worked at Apple full-time for more than 5 years

    Pros

    Great people, 401k, salary ok for retail

    Cons

    Management is inexperienced and often times difficult to reach. some of the customers in retail.

    Advice to ManagementAdvice

    Take care of your employees. Stop playing favorites.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Could do more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist  in  New York, NY
    Current Employee - Business Specialist in New York, NY

    I have been working at Apple full-time for more than 5 years

    Pros

    Benefits are great (health). Other benefits could be better. Management works with you.

    Cons

    Promotions are different from conventional promotions. You work towards a new job and then you have to re-interview for the job. I'm a Business Specialist. Pay could be better for the goal we have to work towards weekly. Training for my field is non-existing.

    Advice to ManagementAdvice

    Pay attention otherwise you will lose good people. You already have.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Work with the best people and best technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative  in  New York, NY
    Current Employee - Creative in New York, NY

    I have been working at Apple part-time for more than 8 years

    Pros

    I work with the most talented individuals. There is always something new to learn. Good benefits. Good for a part time job.

    Cons

    Retail hours, managers are impossible to work with, little to no growth in the retail store. Can get burnt out if you work full time, repetitive.

    Advice to ManagementAdvice

    fix the compensation levels to veteran employees who are paid less or the same as new hires. Stop micromanaging!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Crazy retail hours, great people and work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist  in  New York, NY
    Current Employee - Apple Retail Specialist in New York, NY

    I have been working at Apple full-time for more than a year

    Pros

    The benefits (healthcare, discounts, etc) are sweet, and the people are amazing.

    Cons

    Retail work hours are what they are. Don't expect to have anything close to a 'regular daily routine' ever again. Higher pay would be nice.

    Advice to ManagementAdvice

    Consider commission oriented quarterly bonuses for retail employees. A way to reward for hard work, without sacrificing the morals of the company and service experience.

    Recommends
    Positive Outlook
    Approves of CEO

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