Apple Reviews

Updated August 3, 2015
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4.1
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Apple CEO Tim Cook
Tim Cook
162 Ratings

Pros
  • great benefits for part time employees (in 246 reviews)

  • Competitive atmosphere; great peer work environment (in 215 reviews)

Cons
  • ZERO ZERO ZERO work/life balance (in 252 reviews)

  • Something great requires long hours (in 151 reviews)

More Pros and Cons

266 Employee Reviews

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  1. Helpful (2)

    good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Retail Specialist in New York, NY
    Current Employee - Apple Retail Specialist in New York, NY

    I have been working at Apple (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice customers and joyful work b enjoying experience easy

    Cons

    hard to balance work and personal life pressure to sell products


  2. Retail is retail.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in New York, NY
    Former Employee - Mac Specialist (Apple Store) in New York, NY

    I worked at Apple full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good folks to work with. Pay should be better.

    Cons

    Everybody is white. Where is the diversity?

    Advice to Management

    Diversify better. Have better outlook on she duke g.


  3. Apple is great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple At Home Advisor in Albany, NY
    Current Employee - Apple At Home Advisor in Albany, NY

    I have been working at Apple part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours Stay At home Co-worker group sessions Training is adequate for the position

    Cons

    None to speak of except alot of hours during holiday season


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  5. Helpful (1)

    The Good, The Bad, The Ugly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Room Specialist in New York, NY
    Former Employee - Family Room Specialist in New York, NY

    I worked at Apple part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This review is about working for apple retail, not apple corporate. At apple, you will work with some of the smartest, kindest people you'll ever meet. I made friendships that I will carry for a lifetime.

    Cons

    Working at the Genius Bar was thrilling work at first (I was with apple for 4 years). If at first the goal to be reached was to help your customer and give a truly memorable experience, apple has strayed far from it. Employees are expected to see x amount of sessions per hour, typically ranging between 10-15 minutes a session. Another issue that became a problem while I was there was the lack of man power. Demand for the Genius Bar was incredibly high but our management teams for some reason could not meet the demand with employees. Promotions and hirings took forever and by the time new employees were onboarded, many more employees had left.

    Advice to Management

    Listen to your employees.


  6. Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Redzone Specialist in New York, NY
    Current Employee - Redzone Specialist in New York, NY

    I have been working at Apple full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work-life balance. Management cares about you. Company cares about personal development.

    Cons

    Work can get very tedious. They try to create a "stimulating work environment," and for a retail job it is. But for people that have higher aspirations, it can wear on you.

    Advice to Management

    Create more work experiences that will allow for more cross divisional movement because it's near impossible to move from a retail position to a skilled technical position in corporate offices.


  7. Helpful (1)

    Genius

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Genius in New York, NY
    Former Employee - Apple Genius in New York, NY

    I worked at Apple

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, great people, stock options, great on the resume

    Cons

    Bad hours, long shifts, crazy customers


  8. Helpful (2)

    Decent for a while

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Room Specialist in New York, NY
    Former Employee - Family Room Specialist in New York, NY

    I worked at Apple full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Depending heavily on the individual store, the management can be great or terrible. The under-management level employees are usually pretty great, with some sour grapes here and there.

    Cons

    If you get lucky and end up in a store where management treats you well and you get along with your coworkers, the job essentially becomes a waiting game. Waiting to get promoted to Genius/Creative, or waiting until you get something better. The customers are typically the worst part of any retail job and it's no less true here. Lots of entitled people, lots of angry people. You get cool people once in a while but dealing with these types of people for 8 hours a day, 5 days a week, is very taxing and will take a toll. Don't believe the spin about moving up the ladder at Apple - except in extraordinary circumstances, you will work as an FRS until you leave. You can sometimes get lucky and move up to Genius/Creative, but the likelihood of going further than that (and even at Manager, you kind of max out) is not to be believed.

    Advice to Management

    The Family Room in particular has to be run in a way that allows people to actually book appointments - as I was leaving, I was noticing the blocking out of appointments, days in advance. It's a great way to make sure the customers come in angry, and that's a great way to make sure the employees won't enjoy their job.


  9. Apple can continue to redefine Retail if ...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back of House Specialist in New York, NY
    Current Employee - Back of House Specialist in New York, NY

    I have been working at Apple full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A dynamic environment that seems to currently be in an experimental state as to its employee and employer relations. If you can express an intelligent argument as to an initiative or benefit you require to make your career with Apple a positive one, the possibility exists.

    Cons

    Afflicted with nepotism, there is a perceived sense that some co-workers have reached their positions and compensations due to who they know and not necessarily due to what they know. I do feel that this state of affairs is no longer trending but the most significant indicator of this will be the baseline for the elementary position within the retail sector of this company. The bottom line being, that an entry level position can provide for the employee with a living wage/salary.

    Advice to Management

    Insure that dialogue regarding compensation and life/work balance is encouraged, not a uneasy topic as it is today. I feel that Apple has enough resources and influence to redefine the livelihood that a retail employee should expect and deserve, globally speaking. It takes a talented and versatile work force to keep Apple Retail on the cutting edge, this workforce should be respected and nurtured.


  10. Sale Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Garden City, NY
    Former Employee - Creative in Garden City, NY

    I worked at Apple

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity, experience and training

    Cons

    Career path and growth not clear.


  11. social media manage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Manager in New York, NY
    Former Employee - Social Media Manager in New York, NY

    I worked at Apple

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    learn alot, fruit, social, good colleagues, good team

    Cons

    tired, work too late, sleep little

    Advice to Management

    give us more lifetime



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