Apple Reviews

Updated August 28, 2014
Updated August 28, 2014
3,692 Reviews

3.9
3,692 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,963 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Great student job (At-Home Advisor)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At-Home Advisor  in  Eugene, OR
    Former Employee - At-Home Advisor in Eugene, OR

    I worked at Apple part-time for more than a year

    Pros

    Great pay. Work around your class schedule. Work from home. Managers are supportive. Lot of mentorship and development by both direct supervisors and continuous training. They often send gifts boost moral and create a sense of team.

    Cons

    Nothing really bad to say. The job itself can suck at times. Customers can be really demanding and rude. BUT, once you get into your routine, the few bad calls you get are easy to deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Best job for college EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Chicago, IL
    Current Employee - Specialist in Chicago, IL

    I have been working at Apple full-time for less than a year

    Pros

    The pay is AMAZING. I'm a senior in college and even without my degree, I'm making more than my friends that have graduated make with office jobs. You'll get what you put in.Everyone you work with is valuable and talented so expect to be challenged all the time.

    Cons

    It can be monotonous in between product launches. It's also REALLY hard to get promoted. Most people have to leave, work somewhere else, then come back to get a higher position.

    Advice to ManagementAdvice

    Slow down. Develop relationships. Recognize your high performing individuals more and compensate them accordingly. Not everyone wants a monetary raise. Sometimes, giving more responsibility and autonomy will go much further.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Apple retail was wonderful in the early years, changed a lot after Steve died and Ron Johnson left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple full-time for more than 10 years

    Pros

    Apple Retail has some really great people, good benefits and for the most part, a fun environment.

    Cons

    It's retail, awful hours, some awful customers and while they talk "work life balance" you are expected to work often with little notice and EVERY weekend. In the early 2000's it was all about the customer experience, now it's all about selling and how much can we make off of a customer. I had a manager actually tell me "I expect $5,000 an hour out of transactions like that". After giving Apple 11 years of my life, that was the last straw....

    Advice to ManagementAdvice

    Get back to the basics that Apple Retail was founded on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Learning from Challenge and Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert  in  Alpharetta, GA
    Current Employee - Apple Expert in Alpharetta, GA

    I have been working at Apple full-time for more than 3 years

    Pros

    A distinctly fast paced and challenging environment where it is beneficial to begin to foster and nurture business relationships with clientele on a personal level. I find it very easy to talk to people and want to get to know them as people, not just as customers. The camaraderie that people develop with their customers, both internal and external is incredible.

    Cons

    Even though the senior corporate leadership is fantastic, skilled, proven and driven to make a good product and take care of its people, the retail leadership is highly lacking. The tendency is to hire people from the outside (Target, for example) who are not familiar with the internal Apple culture and ascend them into leadership roles, rather than spend a little more time and a little more money to develop leaders from within the Apple retail family.

    Advice to ManagementAdvice

    Rethink your retail business model, especially when it comes to hiring outside people to lead your stores. You say you are passionate about your employees, retaining and developing them into being whatever they want, well, prove it. The soul of your company is your people. The face of your company is your Retail Stores. when you hire sub-par people to lead AMAZING sotres, you are going to get sub-par results.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 11 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple At Home Advisor  in  Houston, TX
    Current Employee - Apple At Home Advisor in Houston, TX

    I have been working at Apple full-time for more than a year

    Pros

    Great benefits, super even! Management is always looking for ways to help you to improve and that works for you in the long run.

    Cons

    I've been there 2 years and I dont see any cons.

    Advice to ManagementAdvice

    Keep doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great company that lets you discover your leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Apple full-time for more than 5 years

    Pros

    Amazing culture and the pay is great for retail. There are so many stores so it makes it easy to move around and try new things.

    Cons

    While there are lots of avenues to try at Apple, there can be so many roadblocks in getting to the next step.

    Advice to ManagementAdvice

    Nobody enjoys playing the political game. Recognize people for their contributions rather than judging on if you like them or not.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    At- home Team Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - At Home Team Manager  in  Kansas City, KS
    Current Employee - At Home Team Manager in Kansas City, KS

    I have been working at Apple full-time for more than a year

    Pros

    Amazing company with amazing people. If you work hard and do your job, you will move up. This company is all about career development if you do your part and work hard. The work is extremely satisfying and I love what I do. Love the comfort of working in my home. They also send lots of t-shirts, mugs, totes, and other cool stuff that truly make you feel appreciated. Best place to work.

    Cons

    None, other than have a more strict policy on hiring. Weed out the clowns who don't have a strong work ethic and are just there to try and get out of working.

    Advice to ManagementAdvice

    Keep up the great job. It's nice to see a company that cares about it's employees and their career development.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than a year

    Pros

    Great benefits and good people

    Cons

    I have not found any as of yet

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Troy, MI
    Former Employee - Specialist in Troy, MI

    I worked at Apple part-time for more than a year

    Pros

    Fun job, great culture, great pay for retail.

    Cons

    Not as many full-time opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Apple is a dream company! Amazing entry level tech job, but learning potential is limited at the retail level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius
    Current Employee - Mac Genius

    I have been working at Apple full-time for more than a year

    Pros

    Compensation, benefits, flexible schedules. The culture of the company is outstanding, you are inspired to be the best you can be, and there is growth opportunity. Management drives for high performance, but in a positive way that eliminates unnecessary pressure and encourages collaboration and helping peers. Your colleagues are smart and fun, there is great camaraderie and healthy competition between coworkers. You will master people skills in a short amount of time.

    Cons

    The technical skills you can acquire from Apple as a retail tech support consultant fell short of my expectations. Erratic, inconsistent retail schedules can be hard to deal with over time. Apple is so successful that the stores are often crowded beyond comfortable levels. The Genius Bar is very stressful due to the huge volumes of traffic you have to handle. Managing upset customers all day long can emotionally wear anyone down, so the job demands high mental fortitude.

    Recommends
    Positive Outlook
    Approves of CEO

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