Apple Reviews

Updated September 17, 2014
Updated September 17, 2014
3,745 Reviews
3.9
3,745 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,026 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Company genuinely cares about you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist  in  Stamford, CT
    Former Employee - Family Room Specialist in Stamford, CT

    I worked at Apple full-time for more than a year

    Pros

    - Great benefits
    - great work environment
    - great salary (especially for retail)
    - lots of peer support
    - lots of management support
    - lots of learning experiences and resources
    - opportunity for advancement
    - opportunities for "career experiences" in corporate roles, for retail staff (underutilized, apparently. go for it!)
    - you become really good friends with your peer group, or maybe even family!
    - Amazing sense of belonging and community
    - great stepping stone to new career, if that is your choice

    Cons

    - Too much "drinking the kool aid". WAY too much. I hope this is an apt metaphor: Imagine you have an 8oz cup in your hand. They pour a 64oz pitcher of Kool-Aid into your 8oz. cup. Then they pour a pitcher of sugar into the same cup. You get diabetes. The amount of company propaganda is absolutely astounding and excessive to point of being absolutely ridiculous, wherein you feel like a caricature of yourself wearing this blue shirt. This is coming from me, a lifelong Apple fan since 1987 (the year I started using computers).
    - FAR too much bashing of anything that isn't Apple. Apple has now decided as a company, to compare itself to Samsung and Google, etc etc. It used to decide not to compare itself to anybody. This shows everywhere from development to retail attitudes.
    - Willing isolation from and ignorance of the rest of the world of technology. Apple exists in a bubble, and those within the bubble are blissfully unaware that any other technology is relevant and useful. I heard one employee say that Microsoft Office is going the way of the dinosaurs. Nobody called him out on this. What dream world is he living in???? Isn't it better to learn Apple's technology in a way that helps it workably coexist with other technology? This is equally as important as learning the Apple ecosystem, which, yes, in itself is amazing.
    - Training is too general, not specific enough to help sharpen one's technical skill set on a consistent basis.
    - No ongoing training program to keep your technical skills sharp and up to date. Instead, they offer "Pathways", which is meant to improve your social skills. Great! But isn't that why they hired us to begin with? You have to search Apple's technical reporting system for relevant known issues, which is fine but if you don't (and a lot of techs don't) you usually find out what those are when a customer has a problem and you don't know the answer. One person who happened to look at iDesk might know the answer, but if they're not available, you may end up giving the customer the wrong solution. The signal to noise ratio of important, specific information is a total mess.
    - "I can't believe they re-arranged the lockers. I'm thinking about quitting now." Everyone joins in agreement. Really, guys? C'mon. Again, as I mentioned in my point about the Apple "bubble", the perception of reality can be largely distorted. Management has to work REALLY REALLY hard to bend over backwards for every little thing. So how much energy do they have left over to make sure their techs are up to date, or that sales staff knows their specs and has good ways of explaining tech to non-tech people? Apple is very big on managing expectations for customers (great, actually!) but could do a lot better to manage expectations for employees. Maybe this would improve management's time and ability to fix some more important issues.
    - Far too many points of contact for customers. A customer may end up talking to between 4 and 8 different people who may end up telling them lots of conflicting things. Either communication needs to improve in the store or the number of contact points needs to decrease somehow.

    Advice to ManagementAdvice

    My feedback section was long, I realize, but it's because I genuinely care about Apple as a company and would love to see things improve in real, tangible ways where the signal to noise ratio is considered for retail as much as it is considered for its products and services!

    Consider and analyze the cons I wrote above and communicate them with your market leaders! How successful IS Pathways, really, for example? Everything has to be given a chance to work, of course, but I think maybe corporate doesn't get enough constructive feedback from its retail stores for fear of being perceived as not having put enough effort into making these things work.

    Regardless, I loved working for Apple and would absolutely return given the need and/or opportunity.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 9 people found this helpful  

    Challenging, Rewarding, but ZERO work/life balance. Most satisfying , most difficult and most rewarding job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than 10 years

    Pros

    We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

    Cons

    ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    At- home Team Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - At Home Team Manager  in  Kansas City, KS
    Current Employee - At Home Team Manager in Kansas City, KS

    I have been working at Apple full-time for more than a year

    Pros

    Amazing company with amazing people. If you work hard and do your job, you will move up. This company is all about career development if you do your part and work hard. The work is extremely satisfying and I love what I do. Love the comfort of working in my home. They also send lots of t-shirts, mugs, totes, and other cool stuff that truly make you feel appreciated. Best place to work.

    Cons

    None, other than have a more strict policy on hiring. Weed out the clowns who don't have a strong work ethic and are just there to try and get out of working.

    Advice to ManagementAdvice

    Keep up the great job. It's nice to see a company that cares about it's employees and their career development.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Working on great products makes up for lackluster employee benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Cupertino, CA
    Former Employee - Software Engineer in Cupertino, CA

    I worked at Apple as an intern for less than a year

    Pros

    When you're working at Apple, you believe that you are working on some of the greatest products possible. And those around you feel the same way. Apple's constant claims about attention to detail and pursuit of perfection aren't just PR - there's a drive within each employees to not cut corners and to obsess over pixel amounts.

    Cons

    The heavy compartmentalization of teams makes you feel disconnected from the rest of the company. And software engineers aren't allowed to work on any code outside of Apple, which makes you feel restricted.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    An amazing enviornment that is fun and demanding.

    Former Employee - Apple At Home Advisor  in  Salt Lake City, UT
    Former Employee - Apple At Home Advisor in Salt Lake City, UT

    I worked at Apple full-time for more than a year

    Pros

    They create an environment that allows you to build great relationships with your coworkers. Amazing benefits and good pay. They also paid for my school after a year.

    Cons

    It was very demanding and tough work at times. Sometimes I would get frustrated because of how much there was to do but they always provide the resources to help.

  7. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Cupertino, CA
    Former Employee - Engineer in Cupertino, CA

    I worked at Apple full-time for more than a year

    Pros

    People and products are amazing!

    Cons

    Not enough time in the day

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8. 11 people found this helpful  

    Great student job (At-Home Advisor)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At-Home Advisor  in  Eugene, OR
    Former Employee - At-Home Advisor in Eugene, OR

    I worked at Apple part-time for more than a year

    Pros

    Great pay. Work around your class schedule. Work from home. Managers are supportive. Lot of mentorship and development by both direct supervisors and continuous training. They often send gifts boost moral and create a sense of team.

    Cons

    Nothing really bad to say. The job itself can suck at times. Customers can be really demanding and rude. BUT, once you get into your routine, the few bad calls you get are easy to deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple as an intern for less than a year

    Pros

    Everyone in the company loves the product. It's also really exciting to be a part of a culture that is in the spotlight. Everyone wants to know what you're working on. The food is good and the people are awesome, too.

    Cons

    Need-to-know company and sometimes the secrecy can be hindering when trying to meet your co-workers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Advisor  in  Atlanta, GA
    Current Employee - Technical Advisor in Atlanta, GA

    I have been working at Apple full-time for more than a year

    Pros

    friendly environment and great products

    Cons

    heavy workload, extensive training not much perks for employees

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Work of your lifetime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer  in  Cupertino, CA
    Current Employee - Mechanical Engineer in Cupertino, CA

    I have been working at Apple full-time for more than 3 years

    Pros

    technical freedom, fast-paced, high visibility, employees just love their products and company..

    Cons

    growth is challenging...too many good people..

    Advice to ManagementAdvice

    work like a startup..work hard to hire the right people..

    Recommends
    Positive Outlook
    Approves of CEO

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