Apple Reviews

Updated April 1, 2015
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4.0
3,631 Reviews
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Apple CEO Tim Cook
Tim Cook
661 Ratings

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)

Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Pros and Cons

Employee Reviews

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  1. 233 people found this helpful

    Challenging, Rewarding, but ZERO work/life balance. Most satisfying , most difficult and most rewarding job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time (more than 10 years)

    Pros

    We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

    Cons

    ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

    Recommends
    Positive Outlook
    Approves of CEO
  2. 28 people found this helpful

    Loved It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    Discount$ were great
    Opportunities were abundant
    Coworkers were hott
    Broworkers were awesome
    Technology was cool

    Cons

    Hours bad
    Drama abundant
    No sex with coworkers
    Manager was gay and tried to seduce me
    Etc.

    Advice to ManagementAdvice

    Stop sexual harassment

    Recommends
    Positive Outlook
  3. 72 people found this helpful

    Company genuinely cares about you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist in Stamford, CT
    Former Employee - Family Room Specialist in Stamford, CT

    I worked at Apple full-time (more than a year)

    Pros

    - Great benefits
    - great work environment
    - great salary (especially for retail)
    - lots of peer support
    - lots of management support
    - lots of learning experiences and resources
    - opportunity for advancement
    - opportunities for "career experiences" in corporate roles, for retail staff (underutilized, apparently. go for it!)
    - you become really good friends with your peer group, or maybe even family!
    - Amazing sense of belonging and community
    - great stepping stone to new career, if that is your choice

    Cons

    - Too much "drinking the kool aid". WAY too much. I hope this is an apt metaphor: Imagine you have an 8oz cup in your hand. They pour a 64oz pitcher of Kool-Aid into your 8oz. cup. Then they pour a pitcher of sugar into the same cup. You get diabetes. The amount of company propaganda is absolutely astounding and excessive to point of being absolutely ridiculous, wherein you feel like a caricature of yourself wearing this blue shirt. This is coming from me, a lifelong Apple fan since 1987 (the year I started using computers).
    - FAR too much bashing of anything that isn't Apple. Apple has now decided as a company, to compare itself to Samsung and Google, etc etc. It used to decide not to compare itself to anybody. This shows everywhere from development to retail attitudes.
    - Willing isolation from and ignorance of the rest of the world of technology. Apple exists in a bubble, and those within the bubble are blissfully unaware that any other technology is relevant and useful. I heard one employee say that Microsoft Office is going the way of the dinosaurs. Nobody called him out on this. What dream world is he living in???? Isn't it better to learn Apple's technology in a way that helps it workably coexist with other technology? This is equally as important as learning the Apple ecosystem, which, yes, in itself is amazing.
    - Training is too general, not specific enough to help sharpen one's technical skill set on a consistent basis.
    - No ongoing training program to keep your technical skills sharp and up to date. Instead, they offer "Pathways", which is meant to improve your social skills. Great! But isn't that why they hired us to begin with? You have to search Apple's technical reporting system for relevant known issues, which is fine but if you don't (and a lot of techs don't) you usually find out what those are when a customer has a problem and you don't know the answer. One person who happened to look at iDesk might know the answer, but if they're not available, you may end up giving the customer the wrong solution. The signal to noise ratio of important, specific information is a total mess.
    - "I can't believe they re-arranged the lockers. I'm thinking about quitting now." Everyone joins in agreement. Really, guys? C'mon. Again, as I mentioned in my point about the Apple "bubble", the perception of reality can be largely distorted. Management has to work REALLY REALLY hard to bend over backwards for every little thing. So how much energy do they have left over to make sure their techs are up to date, or that sales staff knows their specs and has good ways of explaining tech to non-tech people? Apple is very big on managing expectations for customers (great, actually!) but could do a lot better to manage expectations for employees. Maybe this would improve management's time and ability to fix some more important issues.
    - Far too many points of contact for customers. A customer may end up talking to between 4 and 8 different people who may end up telling them lots of conflicting things. Either communication needs to improve in the store or the number of contact points needs to decrease somehow.

    Advice to ManagementAdvice

    My feedback section was long, I realize, but it's because I genuinely care about Apple as a company and would love to see things improve in real, tangible ways where the signal to noise ratio is considered for retail as much as it is considered for its products and services!

    Consider and analyze the cons I wrote above and communicate them with your market leaders! How successful IS Pathways, really, for example? Everything has to be given a chance to work, of course, but I think maybe corporate doesn't get enough constructive feedback from its retail stores for fear of being perceived as not having put enough effort into making these things work.

    Regardless, I loved working for Apple and would absolutely return given the need and/or opportunity.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior AppleCare Advisor in Phoenix, AZ
    Former Employee - Senior AppleCare Advisor in Phoenix, AZ

    I worked at Apple full-time (more than 5 years)

    Pros

    Best call center job I have worked in, great management, slight discounts on products, always something new with changing products

    Cons

    rotating schedules every 3 months

    Advice to ManagementAdvice

    more stable schedules

    Recommends
    Positive Outlook
    Approves of CEO
  6. 8 people found this helpful

    Engineering: perennial growth opportunities in a high stakes environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hardware Engineering Manager in Cupertino, CA
    Current Employee - Hardware Engineering Manager in Cupertino, CA

    I have been working at Apple full-time (more than 5 years)

    Pros

    The teamwork, when it clicks (about 80% of the time), is incredible. Individuals carry tremendous responsibility, but always have the cross-functional team there to support an back them up.

    Cons

    The complexity, intensity, and time spent doing this job consumes most of one's life. There is no work vs. life balance. It is work/life synthesis. I've become comfortable with that; for some, it doesn't make sense.

    Advice to ManagementAdvice

    Continuously re-commit to making great products that enrich people's lives.
    Continuously re-commit to attracting and cultivating great people.
    Be tough while being kind.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    A unique retail workspace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative in Boulder, CO
    Current Employee - Creative in Boulder, CO

    I have been working at Apple full-time (more than 5 years)

    Pros

    -high energy social environment
    -quality coworkers
    -technologically advanced
    -high variety of job types
    -solid benefits even for part time employees
    -company has good presence (globally/socially)

    Cons

    Its low income.
    The retail environment means dealing with the public at large. If that is not your thing then this probably isn't the job for you.
    A lot of people want to work for the company. You may feel easily replaceable.

    Advice to ManagementAdvice

    My listed low income con says more about our current socioeconomics than my feelings for Apple, Inc. Will big business companies cut profit margins and pay retail/service employees a higher wage? I doubt it if quality applicants continue to apply and accept a meager bargain in compensation. My intelligent, creative coworkers work hard to please a demanding public while selling an amazing product but typically have to acquire a second source of income in order to succeed financially.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)
    Current Employee - Mac Specialist (Apple Store)

    I have been working at Apple

    Pros

    Great Job, hard to keep a good work life balance though. Very challenging. Very rewarding.

    Cons

    If you don't like to be busy, do not work here. Hourly could be a bit better as well. Otherwise great.

    Advice to ManagementAdvice

    Share career experiences with other more often. Other than that management in Apple retail is fantastic.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Family Room Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Los Angeles, CA
    Current Employee - Family Room Specialist in Los Angeles, CA

    I have been working at Apple full-time (more than 3 years)

    Pros

    Positive environment, great benefits, lots of opportunities to grow personally and professionally.

    Cons

    Retail job means retail hours -- nights and weekends are not optional.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Wellness/Nutrition Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Sacramento, CA
    Former Intern - Anonymous Intern in Sacramento, CA

    I worked at Apple as an intern (more than a year)

    Pros

    Great team of people who are highly knowledgeable.

    Cons

    Culture is serious for a tech company.

    Advice to ManagementAdvice

    Management was excellent.

    Recommends
    Neutral Outlook
  11. great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist in Miami, FL
    Current Employee - Business Specialist in Miami, FL

    I have been working at Apple full-time (more than a year)

    Pros

    you work for apple, you work with great smart people

    Cons

    moving up is... possible, but very political

    Advice to ManagementAdvice

    sorry to see how the corporate and the retail side don't communicate.

    Recommends
    Neutral Outlook
    Approves of CEO

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