Apple Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
210 Reviews
3.9
210 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
172 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 241 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 147 reviews)

More Highlights

Employee Reviews

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  1. 7 people found this helpful  

    I've been there for 11 years, and I am still going to work everyday, we work on things people really love.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Test Engineer III in Cupertino, CA
    Current Employee - Test Engineer III in Cupertino, CA

    I have been working at Apple

    Pros

    We get to work on the products that people have real emotional commitment to, and thats something amazing to be part of.

    Cons

    its a lot of work, and there is a lot of dues to pay before one should expect a promotion

    Advice to ManagementAdvice

    As long as we continue to do what we are have for the last 14 years have been doing, we will continue to be a great company

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Apple

    Pros

    I wouldn't have been able to obtain the knowledge I got elsewhere. Definitely the most engaging thing on my resume.

    Cons

    Apple Retail is hit or miss when it comes to management teams. It can be a great experience if you get the right people!

    Advice to ManagementAdvice

    Actually make the career path from retail to corporate legitimate. It really feels like a lie. No "programs" that will "eventually" get you there, give your own employees first dibs at the jobs in the company. As a mentor, I felt like I was lying when I said there was a definite career path to corporate.

    Recommends
    Approves of CEO
  3. 14 people found this helpful  

    Great at first, then you learn about how little leeway you are given.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Applecare At Home Advisor in Albuquerque, NM
    Current Employee - Applecare At Home Advisor in Albuquerque, NM

    I have been working at Apple

    Pros

    Work at home, discounts to Apple and other places, knowledge of new products, being able to say you work for them, very thorough training.

    Cons

    Little understanding when sick or need to take a personal day - will fire you without question in you go over 3 missed days. Unforgiving about technical issues and will make you pay for them to be fixed. Not flexible with schedule -- will have you work at inconvenient times. Very high expectations.

    Advice to ManagementAdvice

    Be more lenient with sick days! Offer more training when needed. Pay for necessities like "ergonomic" chair (couple hundred dollars that is required) and cover technical costs for messed up phone lines. Also, give phone/internet reimbursements on time.

    Approves of CEO
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  5. 2 people found this helpful  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Part Time Specialist in Chicago, IL
    Current Employee - Part Time Specialist in Chicago, IL

    I have been working at Apple

    Pros

    The people you work with at the retail level are pretty amazing.

    Cons

    Even though its a good work environment it's still retail at the end of the day.

    Advice to ManagementAdvice

    Apple's retail arm can sometimes feel like a dead end job. Find away to keep the excitement about working for this company alive as you go forward. Sometimes I feel a little disposable.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    not bad, but where do you go from here?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Family Room Specialist in Fresno, CA
    Current Employee - Family Room Specialist in Fresno, CA

    I have been working at Apple

    Pros

    Good pay, work with great people, stimulating environment,

    Cons

    No real upward mobility. A LOT of repetitive tasks, i.e. showing people the basics over and over again, swapping out iPhones all day.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Apple is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Agent in Salt Lake City, UT
    Current Employee - Technical Support Agent in Salt Lake City, UT

    I have been working at Apple

    Pros

    Apple has the absolute best culture in the business, hands down. The benefits are amazing especially for such a low position in the company. You work from home which is very nice on gas. Benefits include tuition reimbursement, fitness reimbursement, Internet reimbursement, medical, dental, vision, 401k plans.

    Cons

    This job is very near the bottom of the totem pole. As a technical support advisor you hear every complaint from both the customer as well as management. Most people expect apple products to be perfect which wears on you. The pay is average.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Fun at first, politics at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA

    I worked at Apple

    Pros

    You get paid high in the beginning. Coworkers are fun to work with. Get to meet a lot of interesting people in the silicon valley stores.

    Cons

    People hired after you get paid more and you can't discuss pay with management because you sign an agreement not to reveal your pay to other specialists. Fearless feedback is a joke. I've gone through giving fearless feedback only for no change to happen.

    Advice to ManagementAdvice

    Listen to your employees when they give you fearless feedback. We know how much our coworkers make so don't belittle us with less pay. Experienced specialists should get paid more than inexperienced, not the other way around.

    Doesn't Recommend
    Approves of CEO
  9. 1 person found this helpful  

    A menial job that is perfect for those who are quick to drink the "Kool Aid". Looks good on one resume though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Specialist in Allentown, PA
    Former Employee - Specialist in Allentown, PA

    I worked at Apple

    Pros

    -Apple (corporate) is "hands down" the most innovative and intelligent IT company in the world.
    -Looks great on the resume (have to not include the retail part.)
    -Decent product discount on computers and ipods (no iphone)
    -health care after 1 year of part time service.
    -cool to talk about technology all day and get paid.
    -great college job

    Cons

    -Low pay
    -low respect
    -Depressingly dead end
    -There is a perpetuated story that retail employees will have chances to move to corporate, this is pure fiction.

    -Full of "failed to launch" art school alumni
    -It is easier for unexperienced outsiders to be put into management positions than current employees.

    -the GAP-ple retail joke is true

    Advice to ManagementAdvice

    Allow the ground troops to move within the company. There is a lot of genuine talent in retail, but it all leaves when better jobs come around. Low pay really exacerbates this.

    -To Stop the leaks at the bottom, allow upward expansion.

    Approves of CEO
  10. 4 people found this helpful  

    This is a job that does not annoy me. I am proud to go to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Specialist in New York, NY
    Current Employee - Specialist in New York, NY

    I have been working at Apple

    Pros

    Salary and benefits package are the best in retail

    Hours are very flexible

    Environment is very clean and enjoyable

    No "dress code" or uniform

    Cons

    Very high paced environment. Sometimes stressful

    Since Apple is such a high volume business there is a lot to keep track of

    Some information has a hard time being dispersed among employees

    Advice to ManagementAdvice

    Please do a better job at communicating to us in a timely manor! You guys do a great job of actually providing the information but getting it faster would be great.

    Recommends
    No opinion of CEO
  11.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in State College, PA
    Current Employee - Anonymous Employee in State College, PA

    I have been working at Apple

    Pros

    Best Ever in the world.

    Cons

    Best! Crazy good in every way

    Advice to ManagementAdvice

    Great job. Keep it up.

    Recommends
    Approves of CEO

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