Apple

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Apple Reviews

These reviews contributed towards 2009's Best Places to Work recognition. See ratings and reviews for all time.
264 Reviews

3.8
264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
255 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Either you'll love it or have a psychotic episode

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)  in  San Francisco, CA
    Current Employee - Mac Specialist (Apple Store) in San Francisco, CA

    Pros

    You're at one of the leading companies in the world. Where if you play you're cards right it might lead to growth in both the retail and corporate life at Apple. If you're really smart you will be proactive and take all teh little benefits that come your way and make as much from it for personal growth.

    Cons

    Fan boys and egos run a muck at the company. People forget the little tings and just good judgment. Too many people sometimes play favorites.

    Advice to ManagementAdvice

    Don't treat people like kids. Some of the people on the floor are just as competent to have your job. The ego's that run rampant at the retail level is astonishing. I can't understand why some people because maybe the fan boy in them, have reached apple at this stage choose to loose sight of everyday things.

    Recommends
    Approves of CEO
  2.  

    Chance to change the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Director, Marketing  in  Cupertino, CA
    Former Employee - Senior Director, Marketing in Cupertino, CA

    Pros

    Passionate, devoted, creative employees. Bleeding edge, great products. Industry visionary and leader. Average compensation, stock has been great.

    Cons

    Long hours and demanding schedules are a downside for some. Limited flow of information.

    Advice to ManagementAdvice

    Do more projects in parallel

    Recommends
    Approves of CEO
  3.  

    Not bad overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Concierge  in  New York, NY
    Former Employee - Concierge in New York, NY

    Pros

    The work environment is fast-paced and the people genuinely care, at least for the most part. There is a strong sense of community within the store, and it has been a great place to develop friendships and to learn. Some days you get the chance to really make a customer's day, or to turn a bad situation into a positive one, and that can be very rewarding. The chance to make a customer's day is worth coming to work for in the morning, and management is (mostly) supportive of employees who go out of their way to do this, which is encouraging.

    Cons

    Secrecy hurts the company - employees are given limited information about important company news and events. Also, the tremendous volume of customers a store handles in a single day makes the pace incredibly stressful at times, and you are often forced to multi-task to the limit of your ability to comprehend. Customers can be extremely rude if they feel they've been slighted by the company, which seems to be frequent, as many people today have a sense of entitlement the size of California. The company also expects you to be a "team player" i.e. devote a generous portion of your free time to your work schedule.

    Advice to ManagementAdvice

    Promote based on how an employee treats customers, not how they perform financially. Give more employees the chance at full-time status if they want it.

    Approves of CEO
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  5. 1 person found this helpful  

    Apple is simply amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - In-House Counsel  in  Cupertino, CA
    Current Employee - In-House Counsel in Cupertino, CA

    Pros

    It is one of the most exciting tech companies in the world that is re-writing history with it's amazing products. The compensation and benefits are great. And the work environment is ideal.

    Cons

    The food is subsidized but not free, like other employers. And my commute is long. While Apple does provide free shuttle services to San Francisco, East Bay and San Jose, there is no shuttle service to my city. I wish there were better commute options for me.

    Advice to ManagementAdvice

    Keep up the great work and vision, and keep providing incentives to Apple employees to design and develop market leading consumer technology products.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Steve is a gifted marketeer, in knowing what people will buy, and when to bring new ideas to market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Cupertino, CA
    Current Employee - Senior Project Manager in Cupertino, CA

    Pros

    A chance to say you work for a "cool" company, that outsiders admire for the most part. There's also a chance to be involved in a great innovative energy that you might not get elsewhere. Sort of a halo effect from the creativity that occurs all over, not just in engineering.
    At the end of the day, its nice to be recognized for being part of the effort. All in all, its a good community to be involved with.

    Cons

    The caste system between engineers and all who are not. Includes pay, smugness, attitude. People who aren't engineers are sometimes regarded as less intellectual, even though the work might be very creative, very important, and very mind intensive.
    You have use the F-word, "flexible", more times than one cares to count.

    Advice to ManagementAdvice

    Take care of your foundation and support structure to keep the roof from caving in. There's a significant team supporting the folks who create new products and marketing ideas. Many have decades of experience here, bringing invaluable tribal knowledge to the table.

    No opinion of CEO
  7.  

    Some change is needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous  in  Cupertino, CA
    Former Employee - Anonymous in Cupertino, CA

    Pros

    Benefits and time off. The benefits are very good. So is the time off and vacations. I also think there is good work life balance. California laws allow for great benefits. Steve Jobs is revered at the company. Is seems to be a great leader and everyone is excited about the products. Employee discounts on products are a plus too.

    Cons

    Stucture needed for a growing company. As the organization get bigger, the organization will need to change how they go to market and the processes that the organization employs. The organization opposes this becauses it changes the company culture, but there is a way to balance maintaining the culture with structure needed for a growing organization.

    Advice to ManagementAdvice

    Change is needed for a growing organization.

    Approves of CEO
  8.  

    A big company in the mould of a small company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Supply Chain Analyst  in  Cupertino, CA
    Current Employee - Supply Chain Analyst in Cupertino, CA

    Pros

    Independent work culture making you manage ur workload.....

    Cons

    Too vague in terms of processes making it frustrating sometimes to get in touch with the right people.... sometimes I wonder at the inefficiences with which we operate in terms of operations and still get such a healthy margin.... what would happen if we can tighten our processes... somehow vagueness is a doubel-edged sword here at apple.. it fosters great ideas sometimes but leads to ad-hoc actions a lot of times making the company lot of money.....

    Advice to ManagementAdvice

    Never expect yourself to stay in one role here for a very long time.... there are so many things to do.. if you are up to it, there would be no dearth of work and opportunities....

    Approves of CEO
  9. 2 people found this helpful  

    Look before you leap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Mid Florida, FL
    Current Employee - Assistant Store Manager in Mid Florida, FL

    Pros

    Great place to work if your an Apple "fan Boy" and think the company can do no wrong. The benefits are good and you can purchase Apple stock at a discount. This may be the best reason to work for Apple. Discounts on hardware is OK, but products must ship from CA, can't be purchased from retail stock. Retail stock discount is only 10% and excludes some products such as Bose.

    Cons

    Most store managers or general managers are incompetent. They lack respect for the employees and treat the majority of the customers with little or no respect.

    Advice to ManagementAdvice

    Hire better store managers that understand HR better.

  10.  

    Research the store's flow, workload and attitude before you accept and offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mac Genius  in  Roseville, MN
    Former Employee - Mac Genius in Roseville, MN

    Pros

    Better than average pay, excellent benefits for full time employees, including stock options. Above average training for skill positions, opportunities to grow if you are the right "type". Access to internal knowledge of products. Excellent corporate support for employees. Often get a "bonus" at end of year - usually an iPod. Somewhat "glamourous" I guess, you may impress your friends if you work there. Excellent discounts (25% off one full system per year, 15% off other systems, 10-15% off product including 3rd party product, lots of partnership discounts and offers.) T-Shirts provided.

    Cons

    In Retail - management. They hired people with no knowledge and gave them no training. Communication was next to nothing. Netpromoter feedback was only communicated it it was negative. Incompetent people were promoted. Policies were continually ignored, broken or sometimes outright imagined. Employee feedback was ignored, and if recognized, it was shot down or patronized. More attention was paid to sales numbers than customer satisfaction. Training provided was to "increase the sale" rather than find the best solution for the customer. Lack of inter-store communication left our market in the dark and the customer experience scattered and varied.

    Advice to ManagementAdvice

    Start focusing on the customer again. Be more selective in who you hire. Train the ones you do hire. Give more credit to the staff members who have worked there since the beginning. Grow slowly. Don't penalize good employees for the mistakes of incompetent ones. The time clock should not be a terminable offense. Stop over-promising to customers on goods and services we don't have the space or time to deliver. Defend your Geniuses. Honor your Creatives. Train and manage and observe your Specialists and Concierge. You can't manage the floor staff if you're never on the floor.

    Doesn't Recommend
    Approves of CEO
  11. 1 person found this helpful  

    The first bite is delicious. The rest of the Apple...well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)  in  Falls Church, VA
    Current Employee - Mac Specialist (Apple Store) in Falls Church, VA

    Pros

    Discount on products. Teach people not to use PCs.

    Cons

    Baby managers, salary for part time, big turn over in staff.

    Advice to ManagementAdvice

    Do what you promise to do- ie. reveiews, training, staff support. MAKE NEW HIRES SIGN A CONTRACT. Of my training class I am the only one still working for Apple- (2 years).

    No opinion of CEO

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