Apple Reviews

Updated October 31, 2014
Updated October 31, 2014
3,912 Reviews
3.9
3,912 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,147 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 241 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 205 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 245 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 149 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Genius administrator at apple

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    The benefits outweigh the cons

    Cons

    The benefits make you not want to leave

  2.  

    The product is amazing, and so are the people who work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist in Las Vegas, NV
    Former Employee - Apple Retail Specialist in Las Vegas, NV

    I worked at Apple full-time (more than 5 years)

    Pros

    The atmosphere is fun, the products are fantastic, and they teach you how to use all of them.They pay well, and offer many opportunities for advancement, and the benefits are amazing.

    Cons

    Make sure to consistently have a positive attitude, and sometimes it may take a long time to get promoted depending on what you're going for.

    Approves of CEO
  3.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Miami, FL
    Current Employee - Specialist in Miami, FL

    I have been working at Apple part-time (less than an year)

    Pros

    Getting hired at Apple has to be one of the best things that have ever happen to me!
    Extremely flexible with scheduling, the vibe from my team members alway keeps me going, and the acknowledgment of hard work you put in is appreciated.
    Best retail job hands down!
    Also, the benefits and pay is great especially for a college student.

    Cons

    I have nothing to complain about!

    Advice to ManagementAdvice

    More communication with team members on floor, especially when it comes down to communicating with a customer.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Passion for Apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in Atlanta, GA
    Current Employee - Apple Retail Specialist in Atlanta, GA

    I have been working at Apple full-time (more than an year)

    Pros

    Work life balance is awesome and managers at Apple do not micromanaged you. The hourly rate is great in comparison to other retailers as well. Many discounts on products in the store and offer great medical discounts are offered by Apple which is great.
    Also, there is major opportunity for development within the company which makes it a great place to start your career.

    Cons

    Cons is the promotions within take a long time because there are so man people trying to get promoted at the same time as you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Awesome company for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applecare Advisor in Austin, TX
    Current Employee - Applecare Advisor in Austin, TX

    I have been working at Apple full-time (less than an year)

    Pros

    The possibilities are endless in this company. Almost every month there are different positions that are available for you to apply. The culture is extremely laid back. The managers (most) really care what you have to say and work with you to meet your career goals and help you develop into an awesome leader.

    Cons

    I'd say it is very difficult in some departments to be noticed, considering there are LOTS of people that do exactly what you do. Overall what I am trying to say its you absolutely have got to be the BEST or innovative (which is key) to be noticed and can get a promotion or raise. My opinion, a 5-10% increase in the current salaries / per hour increase would be just fine considering that we work our butts off.

    Advice to ManagementAdvice

    Keep up the good work. Management is excellent. Maybe focus more on career building.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Greenwich, CT
    Former Employee - Specialist in Greenwich, CT

    I worked at Apple full-time (more than an year)

    Pros

    great people and benefits. constant excitement and new changes to keep you stimulated

    Cons

    limited pay and career advancement

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun for short term, although limited progression and repetitive after a while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Genius in Cambridge, MA
    Former Employee - Apple Genius in Cambridge, MA

    I worked at Apple part-time (more than 3 years)

    Pros

    The people you work with are what make this job - they are smart, social and savvy (mostly).

    Great discount and a company I'm proud to say I've worked for.

    Excellent training - not only about the products but with dealing with customers.

    Cons

    The job itself can get very repetitive after a while.

    Whilst, the company values are good, it can sometimes get a bit happy-clappy. It seemed that you're promoted and assessed on your willingness to conform to a set of strict values, rather than your ability.

    Limited progression.

    As with any retail job, it can be difficult to get holiday off around Christmas.

    Felt short-staffed at times.

    Advice to ManagementAdvice

    As my time at Apple went on, the autonomy I had in my role continually shrunk until I felt like a cog in a wheel. The low point was when John Browett was in charge - don't let that disaster happen again!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    2 years Specialist 1 year Family Room Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist in Washington, DC
    Current Employee - Apple Family Room Specialist in Washington, DC

    I have been working at Apple full-time (more than 3 years)

    Pros

    Excellent caring management. Many options for advancement to mid tier positions. Excellent benefits.

    Cons

    No set schedule. Not many options for advancement above mid tier positions. Some positions misclassified as mid tier when they ought to be higher tier and higher pay due to job intensity and difficulty.

    Advice to ManagementAdvice

    Recognize that Family Room Specialist is a harder job than Genius and pay them equally.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    ��

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    Apple is cool and i love tim cook he is funny and cool , thank you apple for every think

    Cons

    Apple is awesome , apple is my favorite company and is best company ever! iPhones are best in the world

    Advice to ManagementAdvice

    .

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people, great products, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Apple full-time (more than 5 years)

    Pros

    The people you work alongside are the greatest people in the world. If your like retail, there's no better place to work.

    Cons

    Transparency between corporate and retail stores.

    There isn't much time to allow for personal development time while not directly in role, and everything is very "gray" in terms to getting promoted past manager level.

    Apple prides itself on owning your own development, but that looks different for each store, and there's no true assessment of one's qualifications and promotion.

    Advice to ManagementAdvice

    More transparency

    Recommends
    Positive Outlook
    Approves of CEO

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