Apple Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
210 Reviews
3.9
210 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
172 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good For Tech Support I Guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Home Advisor  in  Tucson, AZ
    Current Employee - Home Advisor in Tucson, AZ

    I have been working at Apple

    Pros

    I can't complain about the benifits or the pay. Also other people think it's cool. Working at home is nice. Customers are very nice compared to other call centers. Lots of perks.

    Cons

    It's still a phone tech support job and that is still awful even at Apple. In fact it might be worse because management does not have your back and is often reactionary to minor statistical fluctuations that don't persist over a day or so. Management often seems unfamiliar with the process of how we do our job and is a source of misinformation.

    Advice to ManagementAdvice

    Here is how statistics work: If you average a 14 minute hold time over several months, one day of having a 15 minute hold time on the first of the month does not mean that you suck now. At least wait a few days to see if the trend holds up. Also do research before giving bad solutions.

    Approves of CEO
  2.  

    Apple is a horrible place to work if you love the product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Apple

    Pros

    Great access to new and cool technology. Great to work with young people my age and share knowledge. Fantastic if you like helping people through problems or teaching them how to use their devices.

    Cons

    Horrible management structure. Some "Specialists" are not keen on the techno lingo...which creates problems for the "smart" ones in the store that end up fixing mistakes for everyone. No flexibility in management rules.

    Advice to ManagementAdvice

    Be open and honest. No caddy bs. And please be on the same page. It is very annoying to play the "mom vs dad" game when trying to help out a customer.

    Doesn't Recommend
  3.  

    9 years of running wind sprints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Store Manager  in  Columbia, MD
    Former Employee - Retail Store Manager in Columbia, MD

    I worked at Apple

    Pros

    Wonderful to be a part of growing the most fantastic retail company in the world. Good benefits, health, and discounts, and fun teamwork.

    Cons

    High stress, moved from store to store many many times. They would raise the bar of how much we were to do and then level off for a bit and then raise the bar again... this was repeated many times in a year. Continual change... daily change... constantly changing gears.

    Advice to ManagementAdvice

    There were amazing managers there, but some were just not. The stress was overwhelming and some knew how to diffuse it and work WITH a team but others just let it fester within.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    a good place to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Cupertino, CA
    Former Employee - Intern in Cupertino, CA

    I worked at Apple

    Pros

    a company that everyone loves: the world will cheer you just because you wear that badge
    great products, with a focus on perfection - you are constantly pushed to do better
    a dynamic work environment: everyone's contributions are valued

    Cons

    long work hours, probably too long at times
    the focus on perfection can become stressful when deadlines approach
    secrecy all around the place: you can know a lot about what goes on in your group, but anything beyond that is a mystery

    Recommends
    Approves of CEO
  6.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Apple

    Pros

    Flexible, Great Culture, Decent Retail Pay, Above Average Benefits, Exciting Job

    Cons

    Depends on management and location of experience. Promotions are mostly laterale without pay raise.

    Advice to ManagementAdvice

    Focus on how to promote growth within your employees.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Apple gave me quite an opportunity and experience overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Sales Incentive Analyst  in  Cupertino, CA
    Current Employee - Senior Sales Incentive Analyst in Cupertino, CA

    I have been working at Apple

    Pros

    Casual work environment. Management accessibility. Opportunities exist. Dynamic environment. Never boring. Great cultural diversity. Pride in products and innovation. Prevalence of team effort. Generally great co-workers.

    Cons

    Substandard compensation. Poor work/personal life balance. Constant focus on whether your departments is considered one of the privileged, company-essential ones. Benefits have been considerably downsized.

    Advice to ManagementAdvice

    Think more of what you can invest in your employees and you'll reap the benefits. Loyalty, dedication and appreciation should go both ways.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    It has been a great ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Cupertino, CA
    Current Employee - Senior Software Engineer in Cupertino, CA

    I have been working at Apple

    Pros

    Salary, cooperation among different groups, ethics, and bleeding edge work.

    Cons

    Lately, a lack of equipment to do the job and excess secrecy/security.

    Advice to ManagementAdvice

    Lighten up - we're not leaking secrets. Stop being cheap with the tools we need to work.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    I learned much more than I expected to grow as a programmer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Cupertino, CA
    Former Employee - Intern in Cupertino, CA

    I worked at Apple

    Pros

    Great recognition.
    Opportunity to work in a huge, impactiful company.
    Be surrounded by incredibly smart co-workers.

    Cons

    Too much secrecy.
    Company is not open to share information and knowledge between departments

    Advice to ManagementAdvice

    Give a little more feedback on the performance of the employee

    Recommends
    Approves of CEO
  10.  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Project Manager  in  Cupertino, CA
    Current Employee - Technical Project Manager in Cupertino, CA

    I have been working at Apple

    Pros

    great company, great people, vibrant env

    Cons

    you have to dedicate yourself, its a 24/7 thing

    Recommends
    Approves of CEO
  11.  

    wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Apple

    Pros

    great 401 k benefits, flexible schedules, great people to support you, comfortable work environment, very understanding time and attendance policy

    Cons

    i have no complaints as of yet.

    Recommends
    Approves of CEO

Worked for Apple? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.