Apple

www.apple.com
Employer Engaged

Employee Reviews

Sort: Popular Rating Date
  1.  

    People are Inspiring work can be more interesting or less interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITDP for IS&T in Sunnyvale, CA
    Current Employee - ITDP for IS&T in Sunnyvale, CA

    I have been working at Apple full-time (less than a year)

    Pros

    Within IS&T You get quite a bit of agency over the work you do which is really nice.

    Cons

    You might have a hard time finding a projects that is actually inspiring.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Like its products and history, working at Apple Retail is not quite what it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Roseville, MN
    Current Employee - Family Room Specialist in Roseville, MN

    I have been working at Apple full-time (more than 3 years)

    Pros

    Your coworkers come from diverse backgrounds — everyone from salesmen to musicians — and they will become your best friends. Never worked with a more interesting group of people. When able to help a customer learn something or repair something, you will feel valued and appreciated.

    Cons

    You will be subject to high levels of stress every day — angry, irate, irrational customers will badger you in any way they can find. Little support from management in stressful situations, including verbal abuse and harassment from customers. Limited and slow opportunities for promotion. Poor pay considering the importance of the role regarding brand ambassadorship. Insane, ridiculous availability is demanded — say goodbye to your weekends.

    Advice to ManagementAdvice

    Ditch the Lominger Competencies® and evaluate your staff like human beings, not robots. Promote your hardest-working employees before the burn out. Increase pay. Allow more flexibility in scheduling — nobody should be asked to have 8a-9p availability every single day of the year, including holidays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    innovative company with great benefits, impressive culture and all around great career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Orlando, FL
    Former Employee - Senior Manager in Orlando, FL

    I worked at Apple full-time (more than 3 years)

    Pros

    The ability to be who you are and be valued for it.

    Cons

    Huge company...hard to move up unless you are able to move.

    Advice to ManagementAdvice

    Continue to listen to the team and leadership in the stores.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Constantly changing and stimulating environment; levels of stress through the roof.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist in New York, NY
    Current Employee - Apple Family Room Specialist in New York, NY

    I have been working at Apple full-time (more than 3 years)

    Pros

    The benefits are fantastic.

    You genuinely enjoy the people you work with; consistently high-performing, intelligent people.

    Cons

    Underpaid for the work that we do.

    Communication at the retail level is abysmal, but hidden under the moniker of 'dealing with ambiguity'. Management include many ladder-climbers with no personal accountability.

    Advice to ManagementAdvice

    Re-tool your focus from results to internal customer focus. The NY market has an atrocious NPP. I witnessed constant braindrain from our teams as area startups poached our best people, who wanted to leave because they were overworked and underpaid.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Senior Advisor
    Current Employee - Apple Senior Advisor

    I have been working at Apple

    Pros

    Benefits, and general laid back approach.

    Cons

    Scheduling can be difficult to work around. You do shift bids, and are not guaranteed anything for your shift which changes every 3-4 months.

    Positive Outlook
    Approves of CEO
  7.  

    I have greatly enjoyed working for this company as both a RZ specialist as well as a Family Room specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Washington, DC
    Current Employee - Family Room Specialist in Washington, DC

    I have been working at Apple

    Pros

    I am given the opportunity to deal with different people every single day, providing solutions and repairing their devices. Having worked countless retail jobs, this is by far the best opportunity someone can get in retail. Granted, I have only worked at one apple location, however the people who i get to work with make the experience very enriching.

    Cons

    The best can often be the worst. I really enjoy my colleagues and fellow employees, however often find inconsistencies with management and overall team communication. This is no one person's specific fault, and in fact can never be permanently resolved due to relatively high turnover rate.

    Advice to ManagementAdvice

    Management overall works very efficiently and well. Often times communication between members of management can be improved.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in Portland, ME
    Former Employee - Creative in Portland, ME

    I worked at Apple full-time (more than 3 years)

    Pros

    Great team and customers. The training was beyond what I could have imagined and prepared me for a successful career.

    Cons

    There were many days where I didn't have a chance to breath and the demand for my time was beyond what I was capable of.

    Advice to ManagementAdvice

    There are smart people working for you, listen to them and use that information to shape your programs.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Dedication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius in San Antonio, TX
    Current Employee - Mac Genius in San Antonio, TX

    I have been working at Apple part-time (more than 3 years)

    Pros

    - They will pay for college
    - Internal perks are awesome

    Cons

    - High-school politics
    - Favoritism is present

    Advice to ManagementAdvice

    Listen to the feedback your employees give you and help them when they need it. Especially when it comes to advancement within the company.

    Recommends
    Positive Outlook
  10.  

    Team supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Fun and growth, great products

    Cons

    Promotions can be few a far between

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not the same since Steve left us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Apple (more than 8 years)

    Pros

    Peers and direct reports become family

    Cons

    Too much upper management brought in from other big box retailers that don't get the culture

    Advice to ManagementAdvice

    Listen more to your people more and stop playing favorites

    Doesn't Recommend
    Neutral Outlook

Work at Apple? Share Your Experiences

Apple

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.