Apple

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Apple Reviews in San Francisco, CA

Updated November 24, 2014
Updated November 24, 2014
4,003 Reviews
3.9
4,003 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,212 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

95 Employee Reviews Back to all reviews

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  1.  

    It's a fun time, but retail customer service is very taxing, mentally and physically.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in San Francisco, CA
    Current Employee - Apple Retail Specialist in San Francisco, CA

    I have been working at Apple part-time (more than 3 years)

    Pros

    Some of the best reasons to work at Apple are the flexibility of schedules and part time benefits. The starting pay is great for college students looking to work and attend classes. The team-based culture of feedback and knowledge really contributes to Apple's excellence in the customer experience. No one needs to feel dumb about their technology.

    Cons

    The leadership can be hit or miss, with some leaders not very educated on the tech their working with. The obvious con to this job is how unforgiving and mean customers can be, but that's usually with every retail job.

    Advice to ManagementAdvice

    Please hire managers and leaders that have the education in technology.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius Administrator in San Francisco, CA
    Current Employee - Genius Administrator in San Francisco, CA

    I have been working at Apple part-time (less than an year)

    Pros

    Evrything is good for this company

    Cons

    Nothjng is bad for this conpany

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    9/10

    Former Employee - Apple Family Room Specialist in San Francisco, CA
    Former Employee - Apple Family Room Specialist in San Francisco, CA

    I worked at Apple full-time (more than an year)

    Pros

    Company Values, great benefits, amazing work environment, awesome employees.

    Cons

    Work-life balance, slower responses to different issues.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great learning experience, great job role, great co-workers, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Family Room Specialist in Corte Madera, CA
    Former Employee - Apple Family Room Specialist in Corte Madera, CA

    I worked at Apple full-time (more than 3 years)

    Pros

    Pay, the people, the learning experience, the tools you gain, the doors it opens

    Cons

    Horrible management, scheduling issues, lots of drama, no ability to move onto corporate, room for advancement but you can only move up so far, retail sucks, the customers can be very difficult and entitled

    Advice to ManagementAdvice

    Treat employees equal and do not use favoritism, which I saw happening all of the time. Use proper feedback, don't hold employees back from progressing based on rumors, and be more hands on and truly observe your employees. Act like you care about your employees and not just on sales.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great benefits and a bit stressful during launches/holidays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in San Francisco, CA
    Former Employee - Creative in San Francisco, CA

    I worked at Apple full-time (more than 3 years)

    Pros

    It's a great company and they seem to really want to make employees happy. The perks of the employee discount are great as well as the health insurance.

    Cons

    It's still a retail store... The busy times of year you're treated poorly and expected to dedicate yourself to the job as if it were a career.

    Advice to ManagementAdvice

    I'd appreciate a better work-life balance to be implemented.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A great place to work, very fast paced and demanding

    Former Employee - NOC Analyst in Newark, CA
    Former Employee - NOC Analyst in Newark, CA

    I worked at Apple full-time (more than 8 years)

    Pros

    Working for a high tech cutting edge company producing revolutionary products.

    Cons

    The initial years at Apple were very enjoyable, the final years became extremely management heavy and difficult. Most of the growth and focus in my area seemed to be in building these layers of management. Very few of the employees I started with still work there. Turn over

    Advice to ManagementAdvice

    Have more consideration for the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    It's just retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BOH Specialist in San Francisco, CA
    Current Employee - BOH Specialist in San Francisco, CA

    I have been working at Apple full-time (more than 5 years)

    Pros

    Most of my coworkers are great

    Cons

    Management is awful. They micromanage without knowing what it is the different departments actually do.
    Time off is hard to get and the scheduling is a nightmare.
    External hires and transfers are brought in instead of promoting from within.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing place for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in San Francisco, CA
    Current Employee - Specialist in San Francisco, CA

    I have been working at Apple part-time (less than an year)

    Pros

    Getting to work with competent people. Manager's really care. Great pay that matches the city's economic status.

    Cons

    Getting the worst customers EVER. You really need to have thick skin. Also, managers will schedule you for full time even though you are part time, so students don't get to be students here.

    Advice to ManagementAdvice

    Be really aggressive with hiring. Hire the best and REALLY search and recruit. Having low coverage makes me want to quit.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Genius in South San Francisco, CA
    Former Employee - Apple Genius in South San Francisco, CA

    I worked at Apple full-time (more than an year)

    Pros

    Leadership was good, The salary and hours were more than fair. The company values were okay. I would recommend this job to someone else.

    Cons

    The training took way to long. It is very hard to move up and the work life balance isn't great. It can be hard to be in a retail setting all day.

    Advice to ManagementAdvice

    Focus more on the training.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist in San Francisco, CA
    Former Employee - Family Room Specialist in San Francisco, CA

    I worked at Apple part-time (more than an year)

    Pros

    The benefits were great, i could have used more credit for commuting and the employee discounts are pretty light.

    Cons

    The management was disappointing until the last couple months of my employment when the store leader was replaced.

    Advice to ManagementAdvice

    Keep Chris Heymauer, he was the best manager I have every worked with and turned the store around very quickly.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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