Apple Reviews in Santa Clara, CA

Updated October 9, 2014
Updated October 9, 2014
3,894 Reviews
3.9
3,894 Reviews
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Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 243 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 148 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    You are working on things that you see everyone using everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer in Santa Clara, CA
    Current Employee - Software QA Engineer in Santa Clara, CA

    I have been working at Apple as an intern (less than an year)

    Pros

    Great learning experience.
    Making a difference.
    Making Apple products better.
    Lots of smart and like minded people working here

    Cons

    No structured advancement system.
    No free food other perks
    Long work hours
    work-life balance not all that great

    Advice to ManagementAdvice

    More acknowledgement of when you are doing a good job

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Apple Retail: Great in the beginning but turned out to be just like any other job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Red Zone Specialist in Santa Clara, CA
    Former Employee - Red Zone Specialist in Santa Clara, CA

    I worked at Apple full-time (more than an year)

    Pros

    The perks, the benefits (only if your offered the full time role), stock options, Apple Passport, discounts on Apple goods and also third parties product discounts.

    Cons

    Favoritism in retail, people getting promoted who didn't deserve it, moving up the retail ladder requires lots of lateral moves, pay is alright but not great, if you speak a language, they milk it. I've worked retail for 10+ years and I thought Apple would be totally different. I thought it would be an easier foot in the door into apple corporate. Just be careful, apple is VERY selective to who they promote into corporate (certain positions), plus your manager needs to give you a good work if they decide to promote you and its just like any other retail jobs. The perks make it semi-tollerable.

    **Use your 2nd language to leverage more pay when negotiating pay in retail, especially if you speak Chinese or Spanish, very high customer volume in stores here in the Bay Area, California **

    Advice to ManagementAdvice

    Don't micromanage, don't talk down to the associates (Some managers, not all), We all have favorites but please don't make it so obvious as to who you do favor, promotions or even lateral moves need to be carefully evaluated. Some people don't deserve them but they happen. I tried to become a 'Creative and I did many in-store initiatives to make my way there. However, numerous people got promoted to the next steps over me who didn't deserve it or didn't work as hard as myself.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Engineering intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Intern in Santa Clara, CA
    Former Employee - Software Engineering Intern in Santa Clara, CA

    I worked at Apple as an intern (more than 3 years)

    Pros

    Full ownership of work, was not treated like an intern but like a full-time employee, great intern events

    Cons

    You are very specialized in your role at Apple, which tends to hire "experts" in any field when there's demand

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    One of the most incisive yet ambiguous learning experiences into human nature and hi-tech.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Santa Clara, CA
    Current Employee - Specialist in Santa Clara, CA

    I have been working at Apple part-time

    Pros

    Learning what's new in technology. Some of the people are really nice and open while others are closed only to people in their circle. Discount on products & services.

    Cons

    Under constant scrutiny and surveillance.

    Advice to ManagementAdvice

    Stop micro managing the workers and penalizing managers that really care for their teams. Be more inclusive with the workers and not just your favorites to build a stronger team.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Apple specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA

    I worked at Apple part-time (more than 3 years)

    Pros

    Coworkers were real great, good employee stick purchase program and discount on apple products.

    Cons

    Employees are sometimes too into promoting the apple brand, kind of zombiesh at times.

    Advice to ManagementAdvice

    Avoid micromanagement, trust your employees to get the job done!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    You get emotional realizing you, on behalf of Apple, enrich people's lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Santa Clara, CA
    Current Employee - Specialist in Santa Clara, CA

    I have been working at Apple full-time (more than an year)

    Pros

    - amazing work place
    - leadership listens to employees ' ideas
    - the job will change your personality ( in a very very good way )

    Cons

    - a lot of shady customers who Do damaging things
    - angry customers yell at you
    - don't count on a 9to5 schedule ( its retail , don't complain )

    Advice to ManagementAdvice

    - give a 1year probation for new employees
    -2% acceptance rate is awesome . It makes me feel proud of myself but there are ppl who I think arent qualified enough

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Best experience of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Santa Clara, CA
    Current Employee - Software Engineer in Santa Clara, CA

    I have been working at Apple full-time (more than an year)

    Pros

    good pay, amazing working environment, good teamwork, chance for innovation, employee subsidies.

    Cons

    Strict work schedules, very autocratic, stress level is very high.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best place I have ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inventory Specialist in Santa Clara, CA
    Current Employee - Inventory Specialist in Santa Clara, CA

    I have been working at Apple

    Pros

    Great Pay/Benefits, wonderful opportunity for growth.

    Cons

    Crazy pace, need for secrecy sometimes means doing work twice when changes happen in schedule or releases.

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Fun at first, politics at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA

    I worked at Apple

    Pros

    You get paid high in the beginning. Coworkers are fun to work with. Get to meet a lot of interesting people in the silicon valley stores.

    Cons

    People hired after you get paid more and you can't discuss pay with management because you sign an agreement not to reveal your pay to other specialists. Fearless feedback is a joke. I've gone through giving fearless feedback only for no change to happen.

    Advice to ManagementAdvice

    Listen to your employees when they give you fearless feedback. We know how much our coworkers make so don't belittle us with less pay. Experienced specialists should get paid more than inexperienced, not the other way around.

    Doesn't Recommend
    Approves of CEO
  11.  

    Apple Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Genius in Santa Clara, CA
    Current Employee - Genius in Santa Clara, CA

    I have been working at Apple

    Pros

    Great benefits for FT and PT employees
    Competitive Pay
    Family like sense to the team you work with
    Everyone loves the product we sell

    Cons

    You can sometimes get stuck in a "stereotype" for your role in the store, which can hinder movement within the store itself.
    Lack of fore knowledge of products before they go public

    Advice to ManagementAdvice

    I think the time and attendance policy needs some changing / editing.
    Allow people to branch out to new roles.

    Recommends

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