Apple

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Apple Reviews in Santa Monica, CA

Updated September 26, 2014
Updated September 26, 2014
4,108 Reviews
3.9
4,108 Reviews
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2,275 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 11 people found this helpful  

    Great People, unforgiving Polices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert in Santa Monica, CA
    Former Employee - Expert in Santa Monica, CA

    I worked at Apple full-time (more than an year)

    Pros

    The support of the Management and trainers is out standing, the people you work with are top notch.

    Cons

    Their attendance policy is very unforgiving, if you are more than a minute or two late to clock in you get a point that stays on your record for a year. Get 3 of those in a year and you can no longer transfer to opening at other stores (which I was planning on to solve some traffic issues that was making it hard to be to work on time). Get another point beyond that 3rd and you are fired.

    Advice to ManagementAdvice

    Give some flexibility to the employees on attendance, being late 4 times in a year isn't worth firing someone over, especially if they are someone that top sales, customer service, and mentor in the store.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lifetime Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist in Santa Monica, CA
    Current Employee - Apple Family Room Specialist in Santa Monica, CA

    I have been working at Apple part-time (more than an year)

    Pros

    Working for a company like Apple will put you in an experience like no other. Leading technology, coworkers with amazing backgrounds, and knowledge that will stay will you forever, not to mention benefits galore.

    Cons

    Achieving full-time has been the biggest challenge. I've now been working for Apple for almost 2 years and although there are openings, most of them are given to those with seniority. Work/Life balance can also be a little challenging when you spend most of your time commuting to and from work.

    Advice to ManagementAdvice

    Promotions come and go and people who work behind the scenes often get overlooked. Part-time employees should be given the career experiences that full-time employees get.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Family Room Specialist in Santa Monica, CA
    Former Employee - Apple Family Room Specialist in Santa Monica, CA

    I worked at Apple full-time (more than an year)

    Pros

    -Very flexible with shifts. You can work days off and days on (as long as you can switch with someone).
    - It's a very laid back job, as long as you do your job, there really isn't anything to worry about.

    Cons

    -You have to be on top of your sales, especially on selling Apple Care and taking care of business sales.
    -Dealing with a few customers daily, but that's given when working anywhere in retail.

    Advice to ManagementAdvice

    Keep up the great work looking after the new one's. Without the help from management, advancing up the chain wouldn't be easy.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Apple Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Santa Monica, CA
    Current Employee - Family Room Specialist in Santa Monica, CA

    I have been working at Apple part-time (more than an year)

    Pros

    Apple Retail has many perks aside from the perks the company gives to its employees (discounts). Flexible hours, great people, diverse culture and work isn't really work when you enjoy the technology that surrounds you. Great way to do something outside and work at an established company.

    Cons

    Part time employees will come across a cut of hours at several points in the year making it very hard for survival, especially when it's your only source of income. Opportunities for growth vary and almost all require full time status with one year under your belt.

    Advice to ManagementAdvice

    Help employees with growth on a consistent basis. More availability to discuss personal goals while at work and not while off the clock.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Busy, well-maintained customer service experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Santa Monica, CA
    Current Employee - Specialist in Santa Monica, CA

    I have been working at Apple full-time (more than 3 years)

    Pros

    Build of character and all transferable skills.

    Cons

    Company cares about customer more than the employee.

    Advice to ManagementAdvice

    Hire more support to not stress out your employees,or pay them more.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    A stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist in Santa Monica, CA
    Former Employee - Family Room Specialist in Santa Monica, CA

    I worked at Apple part-time (more than 3 years)

    Pros

    •Diverse community of talented people
    •Scheduling flexibility
    •Endless amount of educational and training resources.
    •Great networking potential
    •Great employee incentives and health benefits.

    Cons

    •Overwhelmingly stressful workflow, with an insufficient amount of staff to complete given task.
    •Little to no advancement from a retail to corporate level.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Greatest retail experience I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative (Apple Store) in Santa Monica, CA
    Current Employee - Creative (Apple Store) in Santa Monica, CA

    I have been working at Apple part-time (more than 3 years)

    Pros

    Great pay, fast environment, diverse staff, and management instills a lot of trust and freedom in it's employees. You can move up quickly if you put forth your determination and voice your intentions. It's a great part time job if you're going to school as they are the best with flexible schedules. You learn everything there so no tech knowledge is necessary beforehand.

    Cons

    May be too fast paced for some, great management is dependent on the store, sometimes an unclear path for promotion.

    Advice to ManagementAdvice

    Try your best to relate to each employee and provide a path in which to move up within the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great culture - same retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Santa Monica, CA
    Former Employee - Sales Specialist in Santa Monica, CA

    I worked at Apple full-time (more than an year)

    Pros

    You learn a lot and get to network with a bunch of great people. You learn the best sales skills and how to interact well with the public.

    Cons

    It winds up being another corporation and working for another job. You get lost in the slew of other employees and they tend to be much too focused on sales and numbers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Santa Monica, CA
    Former Employee - Specialist in Santa Monica, CA

    I worked at Apple part-time (more than an year)

    Pros

    Innovative culture and impossible to get fired

    Cons

    Weirdly positive people, too artsy

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Apple is a horrible place to work if you love the product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Apple

    Pros

    Great access to new and cool technology. Great to work with young people my age and share knowledge. Fantastic if you like helping people through problems or teaching them how to use their devices.

    Cons

    Horrible management structure. Some "Specialists" are not keen on the techno lingo...which creates problems for the "smart" ones in the store that end up fixing mistakes for everyone. No flexibility in management rules.

    Advice to ManagementAdvice

    Be open and honest. No caddy bs. And please be on the same page. It is very annoying to play the "mom vs dad" game when trying to help out a customer.

    Doesn't Recommend

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