Apple Reviews

Updated July 10, 2015
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4.3
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Apple CEO Tim Cook
Tim Cook
8 Ratings

Pros
  • great benefits for part time employees (in 246 reviews)

  • Competitive atmosphere; great peer work environment (in 215 reviews)

Cons
  • ZERO ZERO ZERO work/life balance (in 252 reviews)

  • Something great requires long hours (in 151 reviews)

More Pros and Cons

11 Employee Reviews

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  1. Great learning experience and a good opportunity to work with a diverse group of people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Retail Specialist in Santa Monica, CA
    Former Employee - Apple Retail Specialist in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (Less than a year)

    Pros

    Daily learning opportunities, equipment discount, great chance to help customers.

    Cons

    Retail environment can get very crowded, long hours standing.

    Advice to Management

    offer healthy snacks and yoga program.


  2. Was great until it wasn't

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Santa Monica, CA
    Former Employee - Specialist in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    I started working at the Apple Store part-time when I was still a college student. I loved the fast-paced environment and that every day was different. It was great to know that every day I would learn something new, plus I loved working with people. I truly felt like part of a team. Also, there was tons of opportunity to specialize in different areas within the store. Towards the end of my time working there, management began to focus a lot more on professional development, which was awesome.

    Cons

    I did not enjoy working retail hours because it was difficult to keep a normal routine. I also felt management was less than supportive of my growth within the company, despite my impeccable sales record. The managers at this location tend to play favorites with the people that they like best, not the people who have worked the hardest or been with the company the longest. I did not feel like management was open to new ideas, unless they came from corporate.

    Advice to Management

    Don't pigeon-hole your employees so quickly!


  3. Helpful (11)

    Great People, unforgiving Polices

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert in Santa Monica, CA
    Former Employee - Expert in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    The support of the Management and trainers is out standing, the people you work with are top notch.

    Cons

    Their attendance policy is very unforgiving, if you are more than a minute or two late to clock in you get a point that stays on your record for a year. Get 3 of those in a year and you can no longer transfer to opening at other stores (which I was planning on to solve some traffic issues that was making it hard to be to work on time). Get another point beyond that 3rd and you are fired.

    Advice to Management

    Give some flexibility to the employees on attendance, being late 4 times in a year isn't worth firing someone over, especially if they are someone that top sales, customer service, and mentor in the store.


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  5. Helpful (1)

    Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Family Room Specialist in Santa Monica, CA
    Former Employee - Apple Family Room Specialist in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    -Very flexible with shifts. You can work days off and days on (as long as you can switch with someone). - It's a very laid back job, as long as you do your job, there really isn't anything to worry about.

    Cons

    -You have to be on top of your sales, especially on selling Apple Care and taking care of business sales. -Dealing with a few customers daily, but that's given when working anywhere in retail.

    Advice to Management

    Keep up the great work looking after the new one's. Without the help from management, advancing up the chain wouldn't be easy.


  6. Helpful (1)

    Busy, well-maintained customer service experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Santa Monica, CA
    Current Employee - Specialist in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Build of character and all transferable skills.

    Cons

    Company cares about customer more than the employee.

    Advice to Management

    Hire more support to not stress out your employees,or pay them more.


  7. Helpful (2)

    A stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Room Specialist in Santa Monica, CA
    Former Employee - Family Room Specialist in Santa Monica, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Apple part-time (More than 3 years)

    Pros

    •Diverse community of talented people •Scheduling flexibility •Endless amount of educational and training resources. •Great networking potential •Great employee incentives and health benefits.

    Cons

    •Overwhelmingly stressful workflow, with an insufficient amount of staff to complete given task. •Little to no advancement from a retail to corporate level.


  8. Greatest retail experience I've ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Santa Monica, CA
    Current Employee - Creative (Apple Store) in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    Great pay, fast environment, diverse staff, and management instills a lot of trust and freedom in it's employees. You can move up quickly if you put forth your determination and voice your intentions. It's a great part time job if you're going to school as they are the best with flexible schedules. You learn everything there so no tech knowledge is necessary beforehand.

    Cons

    May be too fast paced for some, great management is dependent on the store, sometimes an unclear path for promotion.

    Advice to Management

    Try your best to relate to each employee and provide a path in which to move up within the company.


  9. Great culture - same retail experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Santa Monica, CA
    Former Employee - Sales Specialist in Santa Monica, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    You learn a lot and get to network with a bunch of great people. You learn the best sales skills and how to interact well with the public.

    Cons

    It winds up being another corporation and working for another job. You get lost in the slew of other employees and they tend to be much too focused on sales and numbers.


  10. Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Santa Monica, CA
    Former Employee - Specialist in Santa Monica, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Innovative culture and impossible to get fired

    Cons

    Weirdly positive people, too artsy

    Advice to Management

    none


  11. Apple is a horrible place to work if you love the product.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend

    Pros

    Great access to new and cool technology. Great to work with young people my age and share knowledge. Fantastic if you like helping people through problems or teaching them how to use their devices.

    Cons

    Horrible management structure. Some "Specialists" are not keen on the techno lingo...which creates problems for the "smart" ones in the store that end up fixing mistakes for everyone. No flexibility in management rules.

    Advice to Management

    Be open and honest. No caddy bs. And please be on the same page. It is very annoying to play the "mom vs dad" game when trying to help out a customer.



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