Apple Reviews in Toronto, ON

Updated September 22, 2014
Updated September 22, 2014
3,790 Reviews
3.9
3,790 Reviews
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Apple CEO Tim Cook
Tim Cook
2,060 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 238 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 233 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 143 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius  in  Toronto, ON (Canada)
    Current Employee - Genius in Toronto, ON (Canada)

    I have been working at Apple full-time for less than a year

    Pros

    The best part about working for apple is its People and culture

    Cons

    The worst part is working Retail hours and weekends

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place - Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Toronto, ON (Canada)
    Former Employee - Specialist in Toronto, ON (Canada)

    I worked at Apple part-time for more than a year

    Pros

    Awesome group of people. lots of talent. family oriented.

    Cons

    Gets too busy. can get stressful and overwhelming during busy seasons

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Sales Specialist, IPhone Expert, Bus Ambassador (Bus Sales)  in  Toronto, ON (Canada)
    Current Employee - FT Sales Specialist, IPhone Expert, Bus Ambassador (Bus Sales) in Toronto, ON (Canada)

    I have been working at Apple full-time for more than a year

    Pros

    Working at Apple truly does not feel like working at all. You are with people that truly love to be there and do not drag their feet in to work everyday. That feeling you get when spending time with family during a fun occasion or with friends at a party...this is what it feels like to work for and at Apple.

    Cons

    I have nothing bad to say about working for this fantastic company.

    Advice to ManagementAdvice

    It's always good to speak to your team if they are in a rutt. Don't direct them on what to do...ask them how you can help them through it.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A world-class organization providing a world-class work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Toronto, ON (Canada)
    Current Employee - Specialist in Toronto, ON (Canada)

    I have been working at Apple part-time for less than a year

    Pros

    Challenging, dynamic, ever-changing, diverse work environment. Everyday you go to work, you go in thinking you're ready. The moment you hit the floor, you realize time and time again, there's no way you can truly prepare for what comes at you. You just gotta work hard

    Cons

    When you come back home, you feel pretty drained, That being said, it can also be a good thing since you'll get a good night's sleep.

    Advice to ManagementAdvice

    Keep doing what you're doing ... providing us such an amazing and accepting work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, Great People, Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)  in  Toronto, ON (Canada)
    Former Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)

    I worked at Apple

    Pros

    Over, working at Apple Retail is an awesome experience. The training is fantastic and really thorough, the management are supportive and provide feedback constantly, and the people you work with are (for the most part) fun and easy-going. It can get crazy in the store at times because it's usually super packed with customers, but the facilities and processes that Apple has in place make it easy to get things done faster, simpler, and more efficient.

    Cons

    Growth is definitely there but you're constrained to the roles in a retail environment so eventually it seems there would be no were else to "grow".

    Recommends
    Approves of CEO
  7.  

    A surprisingly great place to work ... just remember to follow the rules...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Shopping Specialist  in  Toronto, ON (Canada)
    Current Employee - Personal Shopping Specialist in Toronto, ON (Canada)

    I have been working at Apple

    Pros

    - Flexible Work Schedule
    - Great Staff
    - Great management teams
    - Great pay
    - Great philosophy
    - Great work environment
    - Feedback from employees is appreciated by management and acted upon

    Cons

    - Communication from Top to Bottom is sometimes lacking (however management knows this and is taking steps to resolve it)
    - The place is surprisingly "mechanical" - lots of processes and procedures. Like they say, consistency is critical.

    Advice to ManagementAdvice

    - Keep working with employees to come up with solutions for issues in the stores and the company.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Apple retail, a quick insight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)  in  Toronto, ON (Canada)
    Current Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)

    I have been working at Apple

    Pros

    Working with as a team with unique and extraordinary individuals. Enriching the lives of customers and through living Apple Retail's Credo. Working with the latest and greatest innovative technologies and consumer products.Offering experiences that no other retail companies comes close to comparing.

    Cons

    Some Customers have bad breath which makes it difficult to speak to them closely. Sometimes during busy periods, it is difficult to request time off (ie. summer before back to school and the holidays). Employee Purchases, for new take at least a month and have to be made online to receive Employee discount on products.

    Advice to ManagementAdvice

    Managers have good and excellent customer service though as technology company, some managers require more technical training.

    Recommends
    Approves of CEO
  9.  

    Apple retail is a nice job to have if you have your own side business. Don't even think about move up to corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist  in  Toronto, ON (Canada)
    Current Employee - Family Room Specialist in Toronto, ON (Canada)

    I have been working at Apple full-time for more than a year

    Pros

    Meeting a lot of cool people.

    Cons

    Too many talented employers but too many less intelligent managers. I mean it.

    Advice to ManagementAdvice

    to who? to Tim Cook? I like him but I want Steve back. Please bring him back to us.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Decent pay, but you earn it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert (Apple Store)  in  Toronto, ON (Canada)
    Former Employee - Expert (Apple Store) in Toronto, ON (Canada)

    I worked at Apple full-time for more than 3 years

    Pros

    Competitive financial compensation, but you'll never be busier in your life. You will learn more about customer service and managing relationships than you ever have before.

    Cons

    It's still retail at the end of the day. There is a glass ceiling. It's very difficult to get into leadership roles, and even harder, near impossible to go corporate. Only 2% make it to Corporate. So many talented people had to leave.

    Advice to ManagementAdvice

    Stop brining in outside management. Promote your own people. Too many talented people have already left because they had to put up with political bs from ex-Gap, Pottery Barn, Old Navy managers who don't "get apple".

    Neutral Outlook
    Approves of CEO
  11.  

    rewarding from a customer service perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative (Apple Store)  in  Toronto, ON (Canada)
    Former Employee - Creative (Apple Store) in Toronto, ON (Canada)

    I worked at Apple full-time for more than 3 years

    Pros

    Pays pretty well for retail. Training (when you can get it) and opportunities (if you have a supporter) can be good. Products and services are outstanding.

    Cons

    Political. Back stabbing. Cliques. Stores are crowded and noisy. Perks removed, apparently because of Steve Jobs. You definitely need to have an ally in management. Employees "spy" on each other in the name of "feedback." It's easy to get painted with the wrong brush. Rewards aren't as good as they should be for so many contributions to the bottom line. Like being in high school again.

    Advice to ManagementAdvice

    Don't try so hard to find fault. Some feedback was completely bogus. You seem keen to jump on the slightest "mistake," often before getting all the facts.

    Recommends
    Positive Outlook
    Approves of CEO

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