Apple
3.9 of 5 3,441 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews in Toronto, ON

Updated Feb 20, 2014
All Employees Current Employees Only

3.8 20 reviews

                             

79% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(14 ratings)

65% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Working at Apple is like joining a cult

    Retail Specialist (Former Employee)
    Toronto, ON (Canada)

    ProsFor a retail job it pays slightly higher then a clothing store

    ConsExtremely high expectations with no incentive to succeed other then to not be fired. Do not expect any commission, do not expect to work with attractive people, do not expect positive reinforcement or effective coaching.

    Advice to Senior ManagementYou are desperate nobody's who have aligned your personal self worth into a giant corporation's success with nothing else in your lives to make you worth knowing or speaking to. Absolutely pathetic.

    No, I would not recommend this company to a friend

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    Bittersweet, hard to maintain work life balance

    Family Room Specialist (Former Employee)
    Toronto, ON (Canada)

    ProsProduct discounts. Candidates hired tend to be very Smart

    ConsLack of employer empathy towards subordinates

    Advice to Senior ManagementEmployes need more reasons to stay with be company

    No, I would not recommend this company to a friend

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    Not even an iPod shuffle

    Genius Administrative (Former Employee)
    Toronto, ON (Canada)

    Pros-Amazing People
    -Great for resume
    -Keeps you on your toes
    -Always in the know of new technology

    Cons-Company and Management do not care about you
    -Small space, alot of people
    -No incentives

    Advice to Senior ManagementTry to learn about the technology...don't be afraid of the floor..come out if the office.

    No, I would not recommend this company to a friend

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    Inventory Specialist

    Inventory Specialist (Current Employee)
    Toronto, ON (Canada)

    ProsThere is always something new happening at Apple, whether it is a new product launch or some other new process/initiatives, so the work is always interesting. Since they hiring process is very thorough most of the employees that do get hired are great people to work with. And while some would disagree I would consider the compensation an benefits to be very competitive.

    ConsThere are very limited avenues for career progression, especially for those not interested in becoming a store manager. Managers have the ability to make exceptions for customers that you rarely get the same answer from different managers as they all are just making decisions on the fly as there is very little structure to their decision making. Sometimes there is too much focus of having the "Apple" attitude that those who do get the majority of the work done are seen as under performing as they aren't being "Apple" enough.

    Advice to Senior ManagementThere needs to be more opportunities for people to build careers where they aren't stuck in the same position for 5+ years or else they will just keep leaving once they finally realize there is nowhere for them to go.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Its ok

    Mac Genius (Current Employee)
    Toronto, ON (Canada)

    ProsGood pay when you reach top

    ConsGlass ceilings the limit. Once you get there... thats it

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Mix of positive and negative - position is

    Apple Solutions Consultant (Current Employee)
    Toronto, ON (Canada)

    ProsFlexible(ish) hours; decent salary + commission structure; pride in getting to say you work for Apple; decent employee discount for personal and friends/family; relative freedom in this position as you work largely on your own.

    ConsHave to work weekends all the time; management doesn't truly listen to concerns about traffic and general business, they just want more sales and don't care how you get them; if store traffic is down so is your commission (generally);

    Advice to Senior ManagementStop forcing ASCs to treat their role as if it's their own business - they have no control over most of what happens in the retail store they are placed in (Best Buy or Future Shop) and are little more than glorified trainers/sub-managers. Listen to your employees when they talk about traffic, demographics and other concerns - don't just brush it off saying it's the same everywhere. Guess what? It's not.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Genius Bar is incredibly stressful, the scheduling is unhealthy, the people are amazing

    Mac Genius (Current Employee)
    Toronto, ON (Canada)

    ProsExcellent on the job training. Constant opportunities to upgrade. No egos, approach anyone at anytime about anything. When the internal tools are working, they are second to none. Suggest a great idea, no reason it won't get implemented. Focus on repairing relationships not just repairing technology.

    ConsExpected to resolve phone/ipad/ipod appointment in less than 10 min. Expected to resolve computer appointment in less than 15 minutes. Expected to multitask up to 3 appointments at the same time. Impossible, stressful assembly-line treatment. Unhealthy rotating retail schedule. Sometimes working 2 months without every getting a weekend off.

    Advice to Senior ManagementSchedule time to touch base with stressed out employees. The ones that make the most noise get the most notice. The quiet ones usually are the ones that require attention. 20% of your staff demand 80% of your resources.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Apple good but needs work

    Specialist (Former Employee)
    Toronto, ON (Canada)

    Proscool technology
    High profile company
    Apple is liked by consumers
    cool discounts.
    Being close to the leading edge of popular technology
    Stores are centrally located
    Decent healthcare benefits and discounted stock options
    Chance to help people be creative by providing them with tools to enhance their creativity.

    Consterrible schedule
    Managers overpaid, underperform
    Very busy stores, overwhelming
    Recognition hard to get.
    challenging work is not compensated fairly from employee to employee. Large disparities evolve in pay between members of the same team.
    Lots of corporate rules and metrics you are expected to meet.
    Security cameras keep close watch on staff, not customers.

    Advice to Senior ManagementStay on the floor and support your staff

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    Apple retail is a nice job to have if you have your own side business. Don't even think about move up to corporate

    Family Room Specialist (Current Employee)
    Toronto, ON (Canada)

    ProsMeeting a lot of cool people.

    ConsToo many talented employers but too many less intelligent managers. I mean it.

    Advice to Senior Managementto who? to Tim Cook? I like him but I want Steve back. Please bring him back to us.

    Yes, I would recommend this company to a friend

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    Decent pay, but you earn it.

    Expert (Apple Store) (Former Employee)
    Toronto, ON (Canada)

    ProsCompetitive financial compensation, but you'll never be busier in your life. You will learn more about customer service and managing relationships than you ever have before.

    ConsIt's still retail at the end of the day. There is a glass ceiling. It's very difficult to get into leadership roles, and even harder, near impossible to go corporate. Only 2% make it to Corporate. So many talented people had to leave.

    Advice to Senior ManagementStop brining in outside management. Promote your own people. Too many talented people have already left because they had to put up with political bs from ex-Gap, Pottery Barn, Old Navy managers who don't "get apple".

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Glassdoor is your free inside look at Apple reviews and ratings in Toronto, ON — including employee satisfaction and approval rating for Apple CEO Tim Cook. All 20 reviews posted anonymously by Apple employees.