Apple

  www.apple.com
  www.apple.com

Apple Reviews in Washington, DC

Updated December 12, 2014
Updated December 12, 2014
4,098 Reviews
3.9
4,098 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,266 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    At home advisor

    Former Employee - Apple At Home Advisor in Quantico, VA
    Former Employee - Apple At Home Advisor in Quantico, VA

    I worked at Apple

    Pros

    The coworkers were the best. Training was engaging and positive energy consistently flowed throughout. Awesome medical benefits and great employee discounts.

    Cons

    Mandatory overtime hours, tons of training modules to cover. Must be a fan and owner of Apple products to understand the complexity of troubleshooting these products.

    Advice to ManagementAdvice

    Managment selescted the right people to conduct their training. My particular trainer was outgoing, engaging and was extremely passionate about Apple. You don't see this often in employees. Good job in picking that one!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    2 years Specialist 1 year Family Room Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Family Room Specialist in Washington, DC
    Current Employee - Apple Family Room Specialist in Washington, DC

    I have been working at Apple full-time (more than 3 years)

    Pros

    Excellent caring management. Many options for advancement to mid tier positions. Excellent benefits.

    Cons

    No set schedule. Not many options for advancement above mid tier positions. Some positions misclassified as mid tier when they ought to be higher tier and higher pay due to job intensity and difficulty.

    Advice to ManagementAdvice

    Recognize that Family Room Specialist is a harder job than Genius and pay them equally.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Love working at apple!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius in Reston, VA
    Current Employee - Mac Genius in Reston, VA

    I have been working at Apple part-time (more than an year)

    Pros

    Great pay, great hours, atmosphere! i just love waking up in the morning and going to this great job, you'll love it here undoubtedly one of the best jobs out there.

    Cons

    Lots of competition can lead to jealousy, you have to really work hard in order to make it.

    Advice to ManagementAdvice

    give better vacation time, don't get employees too worked up.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    cool job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Arlington, VA
    Current Employee - Family Room Specialist in Arlington, VA

    I have been working at Apple full-time (more than 3 years)

    Pros

    Pretty cool job plenty of great coworkers

    Cons

    customers are douches, policies change constantly no wiggle room for error

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Red Zone Specialist in Washington, DC
    Current Employee - Red Zone Specialist in Washington, DC

    I have been working at Apple part-time

    Pros

    Benefits are great all the way around...from commuting, personal purchases, stock and health insurance. Apple really believes in helping you reach your goals and encourages professional development. Exciting, positive environment to work!

    Cons

    Work - life balance is important to Apple but it becomes a little difficult during holidays and when a new product launches.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    decent company, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Arlington, VA
    Current Employee - Specialist in Arlington, VA

    I have been working at Apple full-time (more than an year)

    Pros

    wonderful team atmosphere and staff.

    Cons

    volume of customers does not equate to level of pay.

    Advice to ManagementAdvice

    Nepotism or favoritism is not reflected well with this company, and store leadership should know better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Glass ceiling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist in Bethesda, MD
    Current Employee - Business Specialist in Bethesda, MD

    I have been working at Apple full-time (more than 5 years)

    Pros

    Friendly people, exciting technology, very driven by experience and not numbers, lots of training opportunities. Retail employees very quickly become your second family, and are INCREDIBLY welcoming at every store.

    Cons

    Unless you want to be a manager, there's no where to go in retail, and it's nearly impossible to make the jump to corporate. The raises are steady, but laughable. Promotions from within don't happen nearly as often as hiring outside. Behind the scenes, we constantly mutter, "if only I worked at a technology company!" about the antiquated view of device management and deployment for internal use equipment. They don't encourage creativity in how we work through unique struggles at our stores, but want everyone to solve different problems with the same solutions.

    Advice to ManagementAdvice

    Stop forcing people to leave the company and come back, just so they can move up the ladder.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to Jumpstart Career in CX, CS, and tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert in Bethesda, MD
    Current Employee - Apple Expert in Bethesda, MD

    I have been working at Apple full-time (more than an year)

    Pros

    Looks great on resume when you leave; company fosters growth, allows employees to take the reins on their development. Awesome.

    Cons

    Working in retail sucks no matter how great the company is. There also needs to be better compensation for all of the word employees are required to complete.

    Advice to ManagementAdvice

    Pay your employees fairly.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good company, poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius in Washington, DC
    Current Employee - Mac Genius in Washington, DC

    I have been working at Apple full-time (more than 5 years)

    Pros

    Great people, good work-life balance, good benefits and stock options.

    Cons

    Horrible pay, poor retail management, and structure. NO career opportunities to advance.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Amazing learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Arlington, VA
    Former Employee - Mac Specialist (Apple Store) in Arlington, VA

    I worked at Apple full-time (more than an year)

    Pros

    Learning about other Apple products besides their hardware. Understanding how their software works well with their hardware. Great place to meet various people with great passion.

    Cons

    No development career growth. If you wanted to seek advice for career growth it was very hard to identify the necessary steps. Programs were in place but management was not always supportive of it.

    Advice to ManagementAdvice

    Need the ability to identify employees who have worked hard to build the team and be able to guide them to a higher career path.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Apple? Share Your Experiences

Apple

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.